Customer Ratings & Reviews
- Model:
- 83DM0004US
- SKU:
- 6571370
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers love the touchscreen, performance, ease of use, and screen size of the Yoga 7 2-in-1 laptop. Many appreciate its long battery life and lightweight design, making it portable and convenient. Some users wish for more RAM, citing limitations for demanding tasks. A few also reported issues with the power button and internet connectivity.
This summary was generated by AI based on customer reviews.
Piece of Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of crap. Keeps asking me for a bitlocker. Who even puts a bitlocker on a personal computer? I have been able to use this thing 4 times and now it keeps asking me for a bitlocker. I put it in, it accepts it and then it turns around and asks me for it again. It won’t go forward without it. I wasn’t even going to get this one, but the sales guy suggested this crap.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, LatrishaE. We are sorry to hear that you ran into this issue with your Yoga. We apologize for any frustration and inconvenience this has caused you. To try to resolve this, here's a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/solutions/ht515213-how-to-turn-off-bitlocker-in-windows-10-or-windows-11) with instructions on how to remove the BitLocker. If this does not resolve your issue, please review the support options listed in the corresponding tab in the Lenovo Vantage app on your Yoga, so that we may assist you further. We appreciate you taking the time to leave your feedback with us.
Slow… so slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Slow. Slow. Honestly, I barely use this doorstop and mostly take it on trips to watch movies on just in case my phone isn’t working.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JohnC. We're sorry to hear that your Yoga 7 is underperforming for you. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Thank you for taking the time to share your experience with us.
Lenovo laptop out of warranty after 15 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the laptop for 1.5 months and the hard drive crashed. I took it back to Best Buy, and they said it was out of warranty after 15 days. Customer service was very unprofessional. They wanted me to spend more money on the difference for another laptop and I said No. Then they told me to go see Geek Squad. Geek Squad told me that I could purchase a new hard drive, and they would install it, for a fee. I said No to that as well. Since Best Buy was only concerned about getting more money out of me, I told them to send that garbage laptop back to the manufacturer to repair. I am truly disappointed in Best Buy. If this is the new way of how they do business, I will not continue to be a customer there.
No, I would not recommend this to a friendHad Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a glitch and wouldn't turn off. it was not shutting off and it would need the Bitlocker Microsoft code to turn off if I hard closed the program. We had to strip it down and reinstall the whole system. Thank goodness my Brother is a tech.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ScottT,
We're sorry to hear that you ran into trouble with your Yoga 7. In the future, should you need additional assistance, please feel free to reach out to Lenovo Support or leave us a request/question in the Q&A section of this product page so we can help.
We appreciate you taking the time to share your feedback with us.
Flakey input hardware.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop / tablet, but the mouse pad does not function consistently. Also, it goes into sleep mode quite often when used as a tablet. I wouldn't recommend this model if they all respond like this one does.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BruceB,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7. We apologize for any inconvenience that this may have caused you. We'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue with recent updates that were published. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and apply all available updates, ensuring that they are installed completely.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Breaking after less than a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the laptop less than a month and I noticed one of the hinges is cracking. Best Buy won’t return or replace since it’s 2 weeks outside of return window. Told me to call Lenovo for warranty claim. Lenovo will only repair it but then would be without a laptop for almost 2 weeks minimum. Horrible customer service to have a laptop less than 30 days old breaking and not be offered a replacement. I had liked the laptop a lot before noticing the hinge was cracking. Should have ordered through Amazon or another company that would replace in a reasonable period like a month.
No, I would not recommend this to a friend- Cons mentioned:Ram
Not a good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda sucked. Input was slow and the mouse would go missing at times on screen. Used up almost all 8gb of ram when using. Just terrible. I dont like it. Cant even upgrade parts because everything is soldered in
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Trungappoved. We're sorry to hear that you're having these problems with your Yoga. To try to resolve performance issues, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance.
Worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Starting laptop worked well but later on it went slow down and now my laptop is dead
No, I would not recommend this to a friendWhat a joke.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this laptop. It’s garbage. Made by clowns.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We are sorry to hear that you are dissatisfied with your Yoga 7. We wish to work with you to try to improve your experience.
To start, we wish to know more about why your experience has been poor so that we may assist you. Please share more details via the Q& A section of this product page so that we may assist you more closely.
Best regards,
Lenovo
large screen laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much trouble with finding pictures downloaded fm email
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, akpjt, we're sorry to hear that you're having trouble with your Yoga. If you're willing to work with us to resolve this, we recommend contacting Lenovo Support here: 877-453-6686, for assistance.
JUNK!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pile of junk have had it 45 days and the sound has quit took it to Best Buy in Billings MT they supposed have fixed it got home still not fixed. Now I have to go back it is a 250 mile round trip wish I would bought this pile of JUNK!!!! They want you to buy a tech and service program so Best Buy must sell nothing but Junk!!!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnD,
Thank you for sharing your feedback with us. We are sorry to hear that you had a poor experience with your IdeaPad 1. We apologize for any inconvenience that this has caused you.
If you still have your IdeaPad 1, we'd like to work with you to try to resolve these issues, and to start, please reach out to Lenovo Support at this number: 877-453-6686, so we can have a dialogue with an end goal in resolution.
We look forward to hearing from you, and please feel free to share any updates you have here.
Best regards,
Lenovo
Best Buy Ripoff!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my son on July 7. A week later the screen and keyboard went black. He brought it into the rearest Best Buy location and was told they had to send it in for repair. No refund or exchange was available since it was past the 2WEEK, YES, 2WEEK deadline to return or exchange it! ALMOST $1000 FOR THIS COMPUTER AND THEY WON'T BACK IT UP! SHAME ON YOU BEST BUY!!!
No, I would not recommend this to a friendLaptop won't even start up and they won't swap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars, I would. I purchased this laptop to replace my failing work one. I didn't get to use it until 14 days in because I hadn't had time to transfer all necessary files by then. Day 1, I coulmtget the computer to function at all. I finally took it to Best Buy and they told me afyer the first 15 days, I have to go through the manufacturer. It has been an absolute nightmare ever since, and so far, I am left with a laptop that won't even turn on :(
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JessicaJ. We're sorry to hear that you're having trouble with your Yoga. If you're willing to work with us to resolve this, please contact Lenovo Support directly here: 877-453-6686. Thank you for taking the time to share your perspective with us.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop/tablet because I had a smaller one before. I was mostly using my old one and used this one a handful of ties and now it won't reset, won't turn on. It's super disappointing. My advice use it right away and beware. I won't buy a Lenovo again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi phoepfne,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your Yoga 7. We apologize for the disappointment that this has caused you, and we'd like to work with you to try to improve your experience.
To start, we recommend contacting Lenovo Support at this number: 877-453-6686, to create a dialogue that leads to resolution.
Please update us when you can regarding this and we look forward to hearing from you.
Best regards,
Lenovo
Will not ever buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It told me to update, and then it showed me the bit locker, recover screen. Every time I would restart it. And then, after about the 6th use, the screen went black, so I had to return. Battery life was not good.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Jj1395,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Yoga 7, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We hope that you choose our products again in the future and that you feel free to reach out us with any questions or request for assistance so that we can try to address these issues.
Best regards,
Lenovo
Unhappy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this purchase. The computer does not work properly and gives me a lot of error messages. I brought it back to Best Buy not long after my purchase and they wanted to charge me to look at the computer even though it wasn't 2 weeks after my purchase date.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TaviaH,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7. We apologize for the frustration and unhappiness that this has caused you. We'd like to work with you to resolve this issue.
To start:
1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.).
2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual.
Next, try to update the system. We recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so:
1. Open the Settings app > Select the Windows update tab > Select the Check for updates button.
2. Open the Lenovo Vantage app > on the homepage, select the Check for updates button and apply all available updates, following on screen instructions to help ensure the updates are applied.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Blue screen of death......
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer has been giving an error saying it cannot load the 32bit. And now only gives blue screen of death with no way around it... never have I had a computer act like this...
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Beardedone,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your Yoga 7, and we apologize for any inconvenience that this may be causing you. If you'd like, we wish to work with you to try to resolve the issue.
To start, we recommend following this Blue Screen Guide from Lenovo Support: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-7-2-in-1-16ahp9/83dm/83dm0004us/troubleshoot/ssts100110-windows-system-crashes-with-a-bsod-blue-screen-of-death, that provides a step-by-step process to try to resolve the problem.
We hope that this helps, and please free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Go elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop might be ok, but the very poor customer support is not worth anything. At this point we’re never going to step foot on the property
I would recommend this to a friendGarbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually bought two of these laptops because we'd had good experience with Lenovo Yoga before. Touch screen only works some of the time. The windows bounce open and close when typing or scrolling. Mouse cursor disappears constantly. The only way to bring it back is to use control-alt-delete. Have searched for answers as to why this happens, to know avail. Very frustrated.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Chris. We are sorry to hear that you are having trouble with your Yoga. To try to resolve this, first, we recommend checking for and applying any available system updates. To do so, open the Settings app > Windows Update > Check for updates. Also, do the same using the Lenovo Vantage app. You can do so by opening Vantage > selecting Check for updates on the home screen. If this does not resolve your issues, then you could contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review.
windows issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we had to return this model twice because it was having issues with windows being corrupt, had both of them less than a week or two and could not reset had some sort of glitch.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MadelineM,
We are sorry to hear that you had trouble with your Yoga 7, leading to you returning the system twice. We apologize for the frustration and inconvenience that this may have caused you.
Your comments will be reviewed as we investigate the matter to make the necessary improvements and share what's necessary with the respective teams. We hope that you choose our products again in the future, and please feel free to reach out us should you have any questions or need assistance.
Best Regards,
Lenovo