Customer Ratings & Reviews

Hey PaulG,

Thank you for sharing your feedback with us. We are sorry to hear that this Yoga 7 2-in-1 missed the mark for you in some ways. If you'd like, we wish to work with you to try to improve your experience with your Yoga.

To start, please share more details on what's "not that great", so that we can address this aspect of your experience. Also, we wish to clarify that this model does feature backlit keys. To activate them, press the Fn + Space keys or adjusting the setting in the Lenovo Vantage app > Device Settings > Keyboard backlighting.

We appreciate your comments regarding the port selection. We wish to provide the most value possible and meet the needs of modern users, and this will be considered for future improvements.

Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance and to share additional notes.

Best regards,
Lenovo

Hello,

Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

Best regards,
Lenovo

Hey JasonTiger,

Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Yoga 7 2-in-1, leading to you returning it. We apologize for the inconvenience that this may have caused you.

We will investigate the matter to discover the root of this issue you experienced to make the necessary improvements. We hope that you choose our products again in the future and that you feel free to reach out us with any questions or request that you may have so that we can improve your experience.

Best regards,
Lenovo

Hi ThomasA-

Thank you for taking the time to share your feedback with us. We are sad to hear that you are having issues with the screen clarity of this Yoga 7. We aim to provide great user experience and are disappointed to hear that we missed the mark. We would like to work with you to improve your experience. We have suggestions below to address your concerns.

Based on your experience, we believe that if this stems from a software issue, then following these next steps will enhance the visual clarity of the device. Please ensure your device is up to date on all available drivers updates through Lenovo Vantage and Windows Update Settings, these updates can improve your device’s Graphics Drivers leading to more clarity in the display. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.

If you are unsatisfied with the display’s image production, we will happily take your feedback and consider using your comments to improve future products.

Please reach out to us through the Q & A section of this product page if you have any questions or additional comments, as your experience is important to us.

Best wishes,
Lenovo

Hey JeannineP

We are sorry to hear that you had trouble with your Yoga 7 2-in-1, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you, along with the travel to return the item.

We wish to provide the best experience possible and we appreciate your comments, as we will investigate the matter to make the necessary improvements.

We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.

Best regards,
Lenovo

Hi AnneW,

Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7. We apologize for the frustration and inconvenience that this has caused you, along with the poor experience you had trying to contact us. We'd like to work with you to try to resolve your problems and improve your experience.

To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the inconsistent Wi-Fi connection issues. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button and apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, ensuring all available driver and BIOS updates are applied successfully, following all on-screen instructions.

If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance. Also, you can comment on this post, and we can present other options to continue to assist you.

Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.

Best regards,
Lenovo

Hi Robert H-

Thank you for sharing your experience with the Yoga 7. We are saddened to hear that you have been encountering issues with the device. We would like to hear more about the issues you are facing if you would be willing to share them. Please reach out to us through the Q & A section of this product webpage if you would like to share any information or with any updates regarding your repairs.


Best wishes,
Lenovo

Hey JessicaT,

Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue and discovered some pain points when using your Yoga 7. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your Yoga 7.

What we can share immediately is that you can extend battery life with your system by using Lenovo's thermal profiles to adjust system power settings, including to a battery saving mode that can make a difference. In order to do so, press Fn +Q to cycle through the different modes until you land on the one with a battery icon and a leaf to take advantage of this. Also, if you want to increase charge time, you can take advantage of Lenovo Quick Charge in the Lenovo Vantage app. This will enable your system to charge rapidly for your convenience. To do so, open the Lenovo Vantage app > Select the Gear icon for device settings > Select the Power tab, and ensure rapid charge is enabled. We believe these two items shared previously can improve battery life and charge time, thus increasing your sentiments on these topics.

Regarding the touchpad, if you believe this is a hardware issue, for swift assistance, please contact Lenovo Support directly at this number: 877-453-6686, and upon sharing details, we can help provide a resolution tailored to you.

Please feel free to share anything else we can do to improve your experience, as your satisfaction is important to us.

Best regards,
Lenovo

Hi CharlotteK,

Thanks for choosing Lenovo and for sharing your feedback with us!

We are pleased to read that you are impressed with the Yoga 7 2-in-1.

Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

Best,
Lenovo

Hi BobbieL,

Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Yoga 7 2-in-1, leading to you returning it. We apologize for any inconvenience that this may have caused you.

If you could, please comment to share details on if "re-loaded" was referring the system rebooting itself, an issue with device setup completion, or something else, including any other details that you are willing to share so that we can investigate the matter to make the necessary changes.

We look forward to hearing from you.

Best regards,
Lenovo

Hey RetiredProf,

Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your Yoga, leading to you returning it. We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.

Best regards,
Lenovo

Hey CameronM,

Thank you for sharing your feedback. We are sorry to hear that you had trouble with your Yoga 7, leading to you returning it. We wish the best for our users, and we apologize that this wasn't the case for you.

We hope that you choose our products again in the future and that you reach out us with any questions or request for assistance so that we can resolve your issues and improve your experience.

Best regards,
Lenovo

Hi ArchieNayzah,

Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your Yoga 7 2-in-1, Copilot+ PC. We apologize for any inconvenience that this has caused you, and if you still have your system, we'd like to work with you to try to resolve this issue.

Regarding the heat produced, this Yoga 7 features an active cooling system, along with other components and software, designed to keep the device cool while powering through tasks without throttling due to the heat produced internally. To help the system stay cool, please ensure that the bottom of the device, where the air intake vents are, is clear of obstructions to increase air flow, and that the air exit at the rear of the laptop is not obstructed to reduce air pressure.

Additionally, this Yoga also features Smart Control, enabling the user to use the key command combination, Fn + Q, to toggle between thermal/performance mode. For instances where you may use the device in your lap or a situation where the intake vents may be obstructed, we recommend switching to cool or quiet mode to help with the heat felt on the bottom of the machine.

Finally, please check for and apply any available updates through Lenovo Vantage and Windows Update Settings to help ensure you are using the latest software and drivers to ensure your system is running as efficiently as possible. Should your issues persist after these fixes, we recommend reaching out to Lenovo Support here: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.

Please update us when you can regarding this.

Best regards,
Lenovo

Hola KarinaC,

¡Gracias por elegir Lenovo y por compartir tu opinión!

Nos complace saber que te encanta la Yoga 7 2 en 1.

No dudes en contactarnos a través de la sección de preguntas frecuentes de esta página de producto si tienes alguna pregunta o necesitas ayuda.

Saludos cordiales,
Lenovo

Hi,

Thanks for choosing Lenovo and for sharing your feedback with us!

We are glad to read that you are satisfied with your purchase.

Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

Regards,
Lenovo

Hi,

Thanks for choosing Lenovo and for sharing your feedback with us!

We are glad to read that you are satisfied with your purchase overall.

Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

Regards,
Lenovo