Customer Ratings & Reviews

Overall not a bad machine, but the memory is soldered and non upgradeable... also, lower end gen13 cpu. I returned it.

it was not what i expect. I thought it was more fast speed

I fully recommended. My only observation it’s that it doesn’t have the best camera. Besides that, it is an amazing computer.

Would be very happy with this laptop except for sticking trackpad couple of weeks in. Not good.

Waiting to get my new computer, the other one came broken will update when I get it back

Awful. It's a glorified Chromebook but worse. Very disappointed both in Lenovo and the description provided on the Best Buy website. I own several Lenovo laptops and this is the second Yoga. Specs look good. You cannot access the laptop if not connected to the network that was used to set up the Microsoft operating system, which requires one to setup the laptop with a Microsoft account, similar to a Chromebook. We cannot log into the computer to access another network away from home because it won't let you log in unless the computer is online to access the Microsoft account. Therefore, we cannot access another internet network because we cannot log in. I am very proficient in IT and even reset the computer to see if there was another option of setting the computer up but do not see an option. I tried reaching Best Buy's Geek Squad but that was also a bust. Based on this experience, I don't know if I can buy another Lenovo again and we learned of this problem after the Best Buy return period ended. Specs are great. Operating system and dealing with what Microsoft is trying to do is frustrating. It's a useless tool and I'll probably end up buying a new computer even though I have a brand new one that can only be used at home...a novel portable DESKTOP Chromebook computer. Stay away.

So far I like the laptop but no one would or could help show me how to use it. Also, I keep getting messages to come pick it up.

Mousepad and touchpad are not working since beginning, I did update the drivers lot of times but still same issue. So managing with touchscreen.Rest of the functionalities are good, however due to this main issue it is hard to use as laptop, So overall rating downgraded.

Bought this laptop right before the semester and the original laptop I bought crashed on me. I took it to Best Buy and they replaced it for me. The second one also crashed a week after i took it home. It turns out that there was a corruption in the computer. Geek squad fixed it for me and have had no problems since.

It was really nice the first few weeks we had it. Three weeks in and the left click on the trackpad sticks making it almost unusable. There is a crackling sound that I think is coming from either the speakers, fan, or somewhere inside the case. If I am able to I just may return it and buy a different brand.

This laptop is too heavy. I would not recommend to buy this laptop

Excellent computer superior speed and size this is an MacBook killer

Still learning this device. Not so easy to figure out how it works. Wish I got the Hewlett Packard.

Too many pop up adds for office 365. Should be able to tell it no once and it go away.

It seems to working for the most part and then almost get locked out. Geek squad fixed but then a week later same issues. It has been running lately but seem like it is starting to have issues again.

The battery gets very hot when charging. It is weird and dangerous.

It is a nice laptop but too big for convenience. Wil be returning for a 14" version.

Worked great for about 3 weeks. Then, the numeric keyboard stopped working. After a lengthy phone call with Lenovo support, I had to ship it back to them for repair. Just sent it 2 days ago, pain in the tush not having it.

Battery dies too fast everything else is good thank you

Product purchased is great. The customer service is the problem.