Customer Ratings & Reviews

This computer sucks I will never buy this brand again, and I might never buy a computer from Best Buy again, only a year and a half after buying it, after incurring NO DAMAGE whatsoever, both charging ports stopped working, the computer died, and the Geek Squad wanted to charge me to repair it MORE THAN WHAT I PAID FOR IT.

It is super sensitive and some times the keys get stuck.

Have IMAP issues. Unit was open box and not sure will be resolved

I have been buying my laptop from best buy since day one and have never had any problems. Normally I get HP but they dont seem to last that long anymore so i decided to try lenovo yoga. Worst decision of my life. This laptop is incredibly glitchy. One day it will work, the next it wont. All of a sudden i could no longer sign in with my finger print,my password to log in stopped working and worst of all the mouse totally disappeared. Im not even joking. I eventually found a solution but jc. Its like one thing to the next. I spent over $700 for this crappy laptop when some people spend way less for a better one? I feel so bamboozled. Anyways this will be my LAST purchase for lenovo.

Overall it’s a good computer. Occasionally has its moments.

Transfer of data a bust. Lost all my contacts and passwords.

So, I thought I should buy this laptop, after a lot of research. Nothing bad with the laptop, I like it just fine. My problem is with Best Buy and their false advertising. Buyer, beware! The 3 MONTHS free xbox game pass that is supposed to come with the laptop, it not real. The digital download is only for 1 MONTH!! So I called Best Buy. After being transferred to 5 different "expert support" reps, they basically said that they can`t do anything. It`s on their website, advertised in big bold letters, but apparently it is not their responsibility to provide the advertised item. So, they want me to call Lenovo and get a code! I`m sorry, I didn`t buy the laptop from Lenovo, Lenovo didn`t promote the game pass on their website to increase their sales, YOU DID, BEST BUY! DO BETTER!

I never write bad reviews, I'm not that person. But I haven't had this 30-days and I had this laptop already. Since I'm within the window for return, I'm returning it this weekend. The touchscreen I can't stand. When I go to use my keyboard it somehow toggles off of my keyboard and it won't type. It's a continual fight to get through an email. things take me longer to do, and wish I had my old computer back. I actually hate the Windows 11 even more, and will be uninstalling it when I return this. Want Windows 10 back. I've had a Lenovo before and loved it, but this one was terrible. There was nothing I liked about this computer.

Its gets the job done for an ok price and it is reliable

Had the Lenovo Yoga for about 2 weeks and enjoyed it until the touch pad began to get stuck. I returned it and just went with my first choice, the MacBook Air M2. The Lenovo"s aesthetics were nice but just too sensitive by touch,

Overall i think it is a great laptop but no matter what i did the keyboard backlight never worked, i also exhanged it for another brand new one same problem, i get it happe s but 2 in a row? Not acceptable

If I could put a ZERO I would. I am in college, this was the sole purpose of purchasing this thing. Im in the middle of an exam and it would not let me choose an answer. Test timed out and I failed it. What a mess!!! Then I spent 2 1/2 hours on the phone with college I.T department trying to figure out WHY this thing would not perform that simple task. It's probably good for 'home' type stuff but college? you might want to steer clear of it. I was able to take my test again and passed it using my APPLE!!!

As much as I love Lenovo, this laptop has not lived up to my expectations. Too bad it is passed the return time, so I'm stuck with dealing with Lenovo to get it repaired. I can't help but think the screen flutter issue I am experiencing is the reason why it may have been returned and then sold as open-box item. Will definitely be the last open-box item I purchase from Best Buy.

Touch pad goes out after about a year. I am now having to use a mouse full time on this computer.

Just got the thing and it's saying I'm out of space. It gets hot, fans don't work. I had the geek squad look at it but no change. I hate it, it's going back.

Faulty webcam, closer to 360p. Saw others online with similar problem on Lenovo products. Exhaustive troubleshooting, reinstalled drivers, etc. - determined it is either a hardware issue or a Windows issue - either way not worth the trouble.

I own this laptop originally and I ordered the replacement and I waited about two months before Best canceled my order. I’m not sure why they placed the order if they weren’t sure if they were able to even get the product.

I puchased this Lenovo Yoga 16” laptop. After 1 month the touch pad started sticking. I use the touchpad 100% of the time and do not use a mouse. I returned it to Best Buy and they replaced it with the same model because overall i liked the Lenovo. However, after another month, the touch pad started sticking again. This time i asked them to rplace it with a different model. Would not recommend thr Lenovo Yoga 16”

Great laptop overall, but ruined by the graphics that are unable to display color red and just produce washed out colors in general that no setting can fix. Returned...

The screen resolution issues is reflect on my eyes so it’s making my eyes feel not comfortable when I use it