Customer Ratings & Reviews

Best buy staff took the best care of me, I was told by Lenovo to take my computer in and best buy would take a look at it but I am a Part of the geek squat warranty protection program and because my laptop was still under warranty they exchange it for a new one painless and simple.

This dinosaur has found my new computer fairly easy to navigate.

Love Lenovo. I did enjoy my smaller (yoga) better fit travel but this one is better for work!

Best computer I have ever owned, used daily for work, with multiple browsers opened, and no lag. It's my first Lenovo, I love everything about it, and will probably never go back to HP. It was on at BestBuy and couldn't be happier with this purchase!

I like that it’s a touch screen as well and it makes easier to use.

Bought this laptop for our college daughter and she loves it. Can use it as a laptop and as a tablet to take notes.

I wanted to downgrade slightly my "around the house" laptop as my other 17" beefy laptop is heavier. Got this open box and couldn't tell it was used. So far, 1 week in, no issues.

Great internet connectivity, speed, responsiveness, and storage over previously purchased computers.

My niece just started college and need a computer so I got her this one. She says it works great and she loves it, I’m not sure what features are amazing or what sucks

good speed and comfortable keyboard bright and crisp screen

This is a great and versatile laptop computer and covers all of my needs for classes and a busy schedule!

Good laptop. Good quality. Nice and lightweight. Nice color

I enjoy it, works perfectly for school and leisure activities

This laptop has been a great computer for school. Best part for me is that I can take it on the go. It turns into a tablet; my previous computer was also a Lenovo and that's why I made the decision to go with this one.

I use it for work, school and light gaming and it’s been great! I recommend it to my coworkers and classmates and some have gotten the same or similar model and we’re all happy with them.

Awesome customer service. We were guided by the best buys reps on exactly what fit our needs. They tailored our experience to our needs and we are extremely satisfied with the products purchased. Thank you BEST BUY!

Great product. Fulfills my needs Very fast and can handle a lot applications

My last Lenovo was not a good experinece. I wanted to give it another shot with a new laptop. Big difference this time. Much better product and perfect for what I needed. Decent discount pricing through Best-Buy. So far, I olve it.

You will spend over 1 hour on remote support and your problem will not be fixed. Got this device brand new in October 2023. A few weeks later the touchpad started malfunctioning so I resorted to using an external mouse. I called for remote support and because I am a My BestBuy Total member, the Geek Squard did their remote troubleshooting and attempted to fix the problem. A few days later the same problem occurred. I managed to use the external mouse until it was replaced in December. The touchpad on the replaced device has been working well but the Fingerprint sensor is not working. Again I have asked for remote support, the Geek Squad did some troubleshooting remotely and attempted to fix the problem but did not fix it. After 1 hour of troubleshooting and wasting my time, it seems the technicians could not even identify the problem. I would not recommend this device because it could come with one problem or another.

You can't go wrong with this purchase, excellent performance, average battery life.