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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 367 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Yoga 7i 14" laptop's excellent performance, impressive battery life, and responsive touchscreen as significant strengths. Many appreciate its lightweight design and ease of use, making it suitable for portability and daily tasks. The screen's quality and graphics capabilities also receive positive feedback. However, some users point out that the camera quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 367 reviews
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so so. For i5, it's lagging in transmitting video and voice. Not so impressed by i5 laptop. And it's slow.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Darko, we're sorry to hear that your Yoga's performance has fallen short for you. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Thank you for taking the time to share your feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Keys on keyboard stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was working fine for a few months. A row on the keyboard, specifically 3edc keys, randomly stopped working. I've never spilled anything on the keyboard. When I went online, some other people were having the same problem. I've tried reinstalling the keyboard driver and other things but still I have the same issue.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Sesh,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i, and we apologize for any inconvenience that has stemmed from this.

      We would like to help you resolve this, and we believe that starting with some of our support resources, like the troubleshooting guide for this issue https://support.lenovo.com/us/en/solutions/ht103985-keyboard-keys-may-not-work, can help improve your experience.

      If following this guide does not resolve your issue, please do not hesitate to reach out.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but for the most part I like. Everything else is good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BreA,

      Thank you for sharing your feedback. We are sorry to hear that performance of your Yoga 7i has fallen short for you. We apologize for the inconvenience this may have caused you.

      We'd like to work with you to ensure that your system is running as optimally as possible. To start, by ensuring you have the latest software by checking for updates, this could correct the errors by ridding of any system bugs. You can start by first opening the Settings app > Select the Windows update tab > Select the Check for updates button.
      Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. Apply all available updates and follow the prompts to finalize installation.

      We are glad that you are otherwise liking your Yoga 7i.

      Please do not hesitate to reach out to us if you have any questions or need further assistance.

      Best,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Poor Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that was assisting me was distracted by a very persistent friend waiting for him. He put my hold in the system incorrectly and had it shipped to my house instead of held at another store. I was told to go to said store in an hour or two and my laptop would be ready. When I arrived my order wasn't in the system because it was shipped and I drove over an hour to be told my order would arrive in 3-5 days at my house. I was so confused and upset I needed my laptop that day for a school assignment and had to wait, due to a distracted employee's neglegence.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working same day after updates.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about getting a 2-in-1 and was always a fan of Lenovo. I powered it on, started the process of setting the PC up. The PC needed updates, so I let it run. I ran to the store, came back and the PC was turned off. I tried to turn it back on, and it will not power on. I tried a different charger, static dishcarge, etc. Nothing better than getting excited for a new laptop only for it to stop working the same day!! I am hoping to get it replaced, as I still am very interested in this model and laptop in general.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MikeM, we're sorry to hear that you ran into this issue with your Yoga. Should you need assistance outside of the exchange with your local Best Buy, please reach here or to Lenovo Support out so that we can help. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Slow and overpriced!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and overpriced, I have it plugged into my modem and it makes no difference.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DaveT,

      We're sorry to hear that you're having this problem with your Yoga. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to mail laptop to lenovo 3 times to be ‘fixed’ within months of purchase. Doubt I’d buy another lenovo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst computer I’ve ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life sucks even with battery saver on. A full charge gets u around 5-7 hours of use (without no app running lol)

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, DavidD. We are sorry to hear that the battery life on your Yoga 7i has fallen short of your expectations. Your computer will continue to run background processes, unless they are manually made as minimal as possible, even when no apps are open. To save on power draw, we recommend putting your device to sleep or powering it off in between sessions. You can also make adjustments in device settings in the Lenovo Vantage app on your Yoga for further customization to power settings. Lenovo

  • Rated 1 out of 5 stars

    Lenovo yoga

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad device don’t buy, I have brought it for repair for the same problem and the agent said it has a badly installed window

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Performance issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop solely for college, and after just 27 days, it started slowing down significantly. The performance has dropped to the point where it feels almost unusable for certain tasks.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there, we're sorry to hear that you ran into trouble with your Yoga. To help resolve this issue, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Dysfunctional Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new laptop does not start. It gets into starting loop. Worst decision was to buy from Best Buy who have limited return window. Nasty product and bad choice of using BB.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BhartrihariM,

      We're sorry to hear that you're having this problem with your Yoga 7i. To try to resolve this, we recommend contacting Lenovo Support here: 877-453-6686, for assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Beware of the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Open Box "Good" condition that was supposed to include all necessary parts, a USB-C was missing. None of my USB-C chargers will charge the laptop. Total brick and very disappointed in the Squad!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone does not work. Tried downloading new drivers and still cannot get the system to work.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi NicoleH,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having this issue with your Yoga 7i, and we apologize for any inconvenience that this may have caused you. We would like to work with you to try to resolve this problem.

      To start, given that you've tried new drivers, a next level troubleshooting guide from Lenovo Support should help to discover the source of the issue: https://support.lenovo.com/us/en/solutions/ht512531, which will hopefully improve your experience.

      Please update us when you can regarding this and reach out to us should you have any questions or need further assistance.

      Best Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No brainer, with a dedicated Co-Pilot button

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop money can buy. The copilot button is a life savior. Battery life is amazing. Lot of good things that i cant write about all of them

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Gurinder, thanks for choosing Lenovo! We are glad to hear that your Yoga is the best laptop for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Wonderful innerworkings, but cheap casing ruins it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned two of these. The first lasted four years before the hinge broke and the screen separated from the casing. I bought a second one because other than the hinge I really liked my Yoga. The first casing and hinge were all plastic. The second time around it had a metal hinge. Three months in the casing around the hinge broke and the screen separated from the casing and began to create crackleson the screen. I sent it to Lenovo, they took six weeks to repair it stating that they had replaced the top screen. They did not. The screen was re-attached but the crackles are still in the screen. They called me two weeks after returning it to me to see if I was happy with the repairs. When I explained that the top was not replaced just "fixed", they apologized and said send it back they would replace the top. That meant another six weeks without a laptop. I chose not to send it back. My mistake. It is two years later but I no longer have a cursor. I have to do everything using the touchscreen which is not effficient. I will never buy another one of these things. I think this company takes a wonderful machine and cheaps out on the casing. It's like putting good wine into plastic bottles. It should never be done!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ED78. We're sorry to hear that your experience with your Yoga has been poor. We appreciate you taking the time to detail your experience and feedback with us, as it does not go unnoted. We will investigate your situation further to make the necessary changes. We hope that you choose our product again in the future, and we thank you for your support. Lenovo

  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Sound issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few days ago. So far it’s good. My only issue right now is the sound. I had to record a video in PowerPoint for a class and the sound quality was not good. My old Lenovo had better sound. This one sounded tinny and the volume went up and down. I’ve run some updates and hopefully that will help. I will try to update this review if applicable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Vle045. While we are thankful that you chose our product again, we are sorry to hear that you ran into this issue with your Yoga. Completing system updates and in Lenovo Vantage should resolve this, along with making adjustments to your preference in the Dolby Access app. If not, please contact Lenovo Support in whatever way is most convenient for you for assistance. We appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Love the computer-HATE the camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the Lenovo 7i except the camera. The image quality is so bad it is criminal. It is such a shame because I truly do love this machine other than that. Lenovo why cut that corner?

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GregE, thanks for choosing Lenovo! Although, we're sorry to hear that the camera fell short for you. We recommend ensuring that you have the latest system drivers installed via the Lenovo Vantage app (open Vantage, select the "Check for updates" button), and adjusting camera settings to your liking. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 5 out of 5 stars

    New Lenovo upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. It is replacing an older Lenovo. Even though screen is a bit smaller the picture is sharper. And Windows 11 is easily adjusted to.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JustineK, thanks for choosing Lenovo again! We are pleased to hear that you are absolutely loving your Yoga, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 4 out of 5 stars

    quiet amazing except back arrow key

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left Arrow key (Home) in the bottom is quiet different from rest of the key board. Key switch mechanism was slow, functionality wise its working good. is it common for this laptop or should i sent for service? rest of the laptop is quiet brilliant.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Bharat, thanks for choosing Lenovo! Regarding the key you mentioned, we recommend contacting Lenovo Support just to rule this out as an issue or if they recommend service. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo yoga

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop with the help of a Best Buy employee and it works great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EnriqueM,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Yoga 7i is working great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo