Customer Ratings & Reviews

We are sorry to hear that you are having issues with a Windows 10 update to your Intel Evo-Certified, Lenovo Yoga 7i-14. You can rollback a Windows 10 update that does not work properly without having to do a complete factory reset/restore. Here is a link to instructions for rolling back a Windows 10 update that fails:  https://www.howtogeek.com/235474/how-to-roll-back-builds-and-uninstall-updates-on-windows-10/. If the issue continues, we recommend you contact lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i 14. Be sure the issue you are experiencing is not a software-based issue. Try resetting the computer back to original factory settings. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once the computer is reset, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Intel Evo-Certified, Lenovo Yoga 7i-14 model number 82BH0002US, ships with All-Day-Battery Life, thanks to its 4CELL_71WH_INTERNAL, Lithium Polymer Battery, which within this configuration, has a battery life of up to 13 hours, depending on the work the device is performing. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i-14, model number 82BH0002US. You mention updating only the drivers on this system. First, be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. This should correct the screen image issue you mention. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call your local Best Buy Store to make an appointment with the Geek Squad there for further assistance.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i-14, model number 82BH0002US. This configuration ships with the best Intel 6G WiFi available - 2 x 2 802.11ax frequency WiFi which is also backward compatible to all older WiFi versions - a/b/g/n/ac. If you are having WiFi connectivity issues first, check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i-14 model number 82BH0002US. This model ships with the latest Intel 6G, Wide-Range/High Speed 2x2 802.11AX frequency WiFi. This is also compatible with older a/b/g/n/ac frequency WiFi as well. If you are unable to connect to your home WiFi, try connecting to another WiFi source. If you can generate a WiFi HotSpot with your cell phone, try to connect the Yoga 7i-14 to this WiFi signal. Or try connecting to a public WiFi source, using a VPN for security, if possible. If you are able to connect to another WiFi source, contact your WiFi service provider about compatibility with 802.11AX frequency WiFi. If the issue continues and you still can not connect to WiFi, try using a USB 3.0 to ethernet adapter like this one, if possible:  https://www.bestbuy.com/site/insignia-usb-3-0-to-gigabit-ethernet-adapter-white/3510527.p?skuId=3510527. Connect to your router/MODEM then to the Yoga 7i-14. Once you have an internet connection established, check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers - Including WiFi drivers, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues updating the drivers within your Intel Evo-Certified, Lenovo Yoga 7i-14. Be sure you have the latest version of Windows 10 on the computer. Then with the device connected to your WiFi router, update all BIOS files and drivers, including those drivers controlling the device WiFi, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with the Windows 10 Operating System installed on your Intel Evo-Certified, Lenovo Yoga 7i-14, model number 82BH0002US. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is an issue with the Windows 10 Operating system, it is possible resetting the computer and reinstalling Windows 10 may fix the issue. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i-14. First, be sure the manual Privacy Shutter is open before using the webcam. This model ships with a 720p (HD) webcam with manual Privacy Shutter built in. Be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. To correct WiFi connectivity issues, be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 7i-14, model number 82BH0002US. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 7i-14. This model ships with a full size standard QWERTY keyboard with a comfortable 2.0mm key travel for a responsive typing experience. The Yoga 7i-14 ships with a one piece touchpad with adjustable sensitivity for a personalized user experience. Co-engineered by Lenovo and Intel to provide the ultimate experience for life and work anywhere, the Yoga 7i laptop combines versatile portability and enhanced productivity. Experience the boundary-breaking performance and responsiveness of 11th Gen Intel Core i7 processor and vibrant FHD clarity with Intel Iris Xe graphics. You’ll also enjoy lightning-fast speeds with Intel WiFi 6 and two Thunderbolt 4 ports for connecting to power and accessories with a single cable.

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 7i-14. We are pleased to hear that the performance of the Yoga 7i-14 meets your computing needs so well.

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 7i 14. We are pleased to hear that the Yoga 7i 14 is working out so well for you.

We are sorry to hear that you are having issues with your Lenovo Yoga 7i 2-in-1 14 Touch Screen Laptop with Intel Evo Platform Core i7. First, please be sure the computer internal battery has a charge. Plug the AC adapter/charger that ships with your Lenovo Yoga 7i 2-in-1 14 Touch Screen Laptop into the proper charging port on the left side of the computer. It is the port with the electric plug icon next to it. This is the only port that can be used to charge the computer. There is an LED light right next to the charging port. If the AC adapter is sending power to the computer, the LED light will be on. If the LED does not light, the problem may be with the AC adapter and we recommend you visit your local Best Buy Geek Squad for assistance.

If the computer is charging (LED light is on) let the computer charge for 15-minutes, then boot the computer normally by pushing the power button. The computer should boot normally. If it does not, resetting the computer back to original factory settings may correct the issue. Since you cannot boot the computer normally, this system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files.

If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with the Webcam within your Intel Evo-Certified, Lenovo Yoga 7i 14 model number 82BH0002US. This model ships with a 720p (HD) webcam with manual Privacy Shutter built in. Be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate and the computer will no longer see the webcam as installed on the computer. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686.