Customer Ratings & Reviews

I bought it in excellent category its a new like open box laptop go for it.

Love the laptop. Lit keyboard. Number pad on keyboard and above alpha keys

I really glad I chose to purchase this specific laptop. It’s very good and memory is great. I definitely recommend

Excellent laptop - my last Lenova lasted 9 years!!! I am buying two more - for the wife and daughter.

Audio is a problem. Everytime I do an update it messes up my speaker driver and I can’t get it back to work. What good is a laptop with no audio? Disappointed.

I’ve purchased many products online over the years, including from Best Buy, and rarely encounter issues—but this experience was especially disappointing. I ordered a laptop listed as “Open-Box Excellent,” expecting near-mint condition, original accessories, and safe packaging. Instead, the shipping box arrived crushed with a torn corner. Inside, the laptop was loosely packed with only a thin layer of bubble wrap on one side. The charger was missing—likely lost during transit due to the poor packaging—and the laptop itself showed visible dings. I visited the Best Buy store in Burbank for a return, but the manager, Leo, refused to accept the item in-store, despite the return meeting Best Buy’s policy for damaged online purchases. However, he did assist me with processing the return via UPS and repacked the laptop in a new box. Best Buy needs to seriously improve its packing standards and uphold its own return policies for open-box shipments. I’ll be much more cautious with future purchases.

Terrible service from Best Buy and the delivery company Roadie, which they hired. I have been a victim and abused by both companies. On Saturday, April 19, 2025, I was robbed by a Roadie delivery driver who simulated a delivery and sent a blurry image of where he was leaving my order in a location that was not my home. From that moment on, I went out to look for my order since I had been monitoring it. I managed to locate the place where he had supposedly left my order. A neighbor pointed me out, and the video from a neighbor's camera shows how the delivery driver placed the package, took a photo, and then took it back with him, confirming it as delivered. I immediately contacted Best Buy by all means since I made the purchase with that company. Their response was that they had nothing to do with my order since they delivered it to Roadie. I called Roadie, and they said they delivered.

Doesn’t run the game I got it for but it’s ok. Sound isn’t very good on the speakers. Battery life is also just ok.

Does everything i need it to do. Crystal clear screen

Laptop worked well. Only had it for 6 months. It is used very sparingly. mostly only for travel over the summer. When I got back from my most recent trip, these buttons fell off. See the picture attached. Apparently Lenovo Warranty doesn't cover defective keyboards. Nothing unusual about my trip. Laptop was in my possession in a proper laptop case the entire time while travelling. When I got home this time, keyboard buttons were loose and 2 were completely off. I took the rest off since it was not usable. Quality is terrible. Its a shame. And now the cost to fix it is out of my pocket. Never again with Lenovo. I thought I liked them.

Laptop is good so far. One of the Alt key is sticky.

The Lenovo Yoga 7i is a masterclass in versatility. The 2K touchscreen is vibrant and responsive, making it a joy for both creative work and media consumption. With the Intel Core Ultra 7 and a spacious 1TB SSD, performance is snappy and multitasking is seamless. The build quality feels premium in Storm Grey, and the 2-in-1 hinge is sturdy yet smooth. Battery life is impressive for a 16-inch chassis, easily getting me through a full workday. Pros: Stunning 2K display; Robust Core Ultra 7 performance; Sleek and durable build; Generous 1TB storage Cons: 16-inch size can feel bulky in tablet mode; Reflective screen in direct sunlight

I purchased this device for my sister in college, and it’s been a fantastic choice for her academic needs. From the first week of use, it proved to be fast, responsive, and perfect for handling schoolwork. Whether she’s writing essays, researching online, attending virtual lectures, or working on group presentations, everything runs smoothly. With 16GB of RAM and a powerful processor, multitasking is effortless—even with multiple tabs, documents, and apps open at the same time. One of the best features is its 2-in-1 design. She often switches between laptop mode for typing assignments and tablet mode for reading PDFs or taking handwritten notes. The 16-inch touchscreen is bright and sharp, making it easy to split the screen between documents and videos. It's a game-changer for studying and organizing information quickly. Battery life easily lasts through long class days and study sessions, and when needed, fast charging gets her back to work in no time. The full-size keyboard is comfortable and backlit, which is great for late-night writing. She also really appreciates the clear webcam and quality microphone for video calls and online classes. Storage hasn’t been an issue at all, with 1TB giving her plenty of space for coursework, projects, and personal files. The device is lightweight enough to carry around campus and includes all the essential ports, so no extra adapters are needed. Overall, this laptop has made a huge difference in her school routine—speeding up her workflow, improving productivity, and reducing the stress of tech issues. If you're looking for something that can handle serious college work and still feel modern, fast, and reliable, this is definitely a smart buy.

I don't give reviews, but I have to give a review about this laptop because I am unhappy with the battery life of this laptop. In just 2 months the battery is completely dead. I will charge to 100% between 3 minutes and once I remove the power it will go off immediately. I bought it November 12th and by January 20th the battery is dead.

The Lenovo Yoga 7i 16” has been an excellent all-around laptop for both work and everyday use. The 2K touchscreen display is large, bright, and sharp, making it great for multitasking, streaming, and productivity. The 2-in-1 design is very flexible—I use it both as a laptop and in tablet or tent mode without any issues. Performance is smooth thanks to the Intel Core Ultra 7 processor and 16GB of memory. It handles multiple applications, browsing, video calls, and light creative work effortlessly. The 1TB SSD provides plenty of fast storage, and Windows 11 runs smoothly. The build quality feels solid and premium, the keyboard is comfortable for long typing sessions, and the battery life is good for a full workday with moderate use. Speakers are clear and loud enough for meetings and media. The only minor downsides are that it’s a bit heavy due to the 16” size, and the screen could be brighter for outdoor use. Overall, this is a powerful and versatile laptop that offers great value for the specs.

If a product is marked as excellent, then at the very LEAST it should come with a charger. I got nothing but the computer that was shrink wrapped to a piece of cardboard. Worst order EVER!

Bought it at July, the screen not working now. Only working for 4 months!!! Just passed the return window! It's sucks. I need to figuer out where and how to get it repaired, hope I don't need to pay for the repairs!

It was an open box. The geek squad didn't clear previous owners information and while I was setting it up the previous owner was listed as administrator and the laptop froze. Had to return it wasted my time and manager wouldn't give me 10% off a new one. Frustrationville for sure.

I have had this laptop for a year. It has been great. Long battery life, fast, plenty of storage and looks great. I like the built in keypad, the backlight on the keyboard for low light situations and it is awesome in the car for the passenger when we travel. The 2 in 1 feature makes it easy to use on your lap. It does get warm so just keep that in mind. This is the 2nd Lenovo I have purchased and I just purchased a 3rd.

I really love this laptop it's amazing. The battery power on this is incredible.I didn't have the charge.This laptop for a whole entire week. It's really amazing how this battery power.It's on this laptop. It does got a little weight on it.But that's how, you know, it's a great laptop. And with me being a biological science, major. With and minors in advanced prehealth, neuroscience, ethic's queen, psychology and public health and wellness i think this laptop's amazing. I have the used different cards of softwares and involves my classes like my organic chemistry, anatomy, and physiology, a lot of science that I have to use. That involves me dollowing, it goes so fast.I really do love it. I go to Rowan University in which uses canvas, this computer is so smooth with it.It's so good. I have no complaints about this laptop in the size. In the screen size and what it does is so good in the co. Let, me tell you I, actually used that to help me study it.Actually teaches me things that I don't know, sometimes or having trouble to understand it.Breaks it down step by step for me.So that is so good. This is this computer is really good for college and university students. No complaints at 10/10.