Customer Ratings & Reviews
- Model:
- 83DL0002US
- SKU:
- 10853718
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Lenova Yoga.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my Lenova Yoga. Upgrade from my Dell.
I would recommend this to a friendReturning right away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for 2 days. Started up everything just fine. Lenovo adds something called Lenovo Vantage apps on the second day. Directly after that I lose my audio input and output on the computer. I download new drivers and get output going, but am unable to get the input to operate. The system says there is a severe bios issue and I need to update plus 34 other issues that I can have fixed for a mere $29.99 to $49.99. I call for assistance through Lenovo and they hang up on me twice. I am returning this.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Kelli,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with your Yoga 7i has been poor, leading to you returning it. We apologize for the frustration and inconvenience that this has caused you, along with your below standard support received when requesting assistance.
We will investigate this matter in detail, referencing the comments you've shared to make the necessary changes. The Lenovo Vantage app is intended for support and maintaining device health, not to detract from your experience, but to help your device run optimally.
We hope that you choose our products again in the future and that you feel free to reach out to us should you have any questions, concerns, or request.
Best regards,
Lenovo
Not a bad deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say its ok we can do with it.i had higher expectations for this computer
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JostephaneJ,
Thanks for choosing Lenovo and for sharing your feedback with us.
We are sorry to hear that this Yoga 7i has fallen short of your expectations. If you could, please share details on how the system has underdelivered so that we can help to improve your experience. You can enter this into the Q&A section of the product page or reach out to Lenovo Support for assistance.
Best regards,
Lenovo
I do not recommend buying this laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for $1150. After 3 days it was completely stuck and couldn't work.A few days later I returned it and they replaced it with a new one.After 2 months of working with this laptop, my right speaker stopped working,constant program freezing,I'm tired of working on a laptop that constantly causes problems.It's not worth the money and I wouldn't recommend anyone to buy it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SerhiiM, we're sorry to hear that you're having trouble with your Yoga. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be required, in which we then recommend working with Lenovo Support for assistance.
Don’t buy this laptop or ever deal with Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop. It took a week for them to get it for me. I picked it up. Brought it home. Did the set up. The touchscreen never worked. I went back three weeks later. They told me I had to come back and in the geek squad would look at it. When I went back a week later, the geek squad looked at it and said it would. It would’ve been two weeks would’ve been a free replacement but now they charged me $180 to replace the computer. I just bought never use this place or never use this Lenovo.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RonaldL,
We are sorry to hear that you had trouble with your Yoga. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues, as we are happy to help.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Lenovo laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the original and a brand new replacement. Same story, keyboard did not function. Original was sent off for repair to no avail, received a brand new out of the box….same issue
No, I would not recommend this to a friendNot happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and returned at the same time. Waited in line an hour to get assistance transferring data from my old Lenovo to the new one. Told it would be nearly $200 and I would have to leave it. No thanks.
I would recommend this to a friendHassle
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. This is the 2nd one I have purchased only because it was cheaper than replacing the screen my kids busted. However, this second unit was used in the same manner as the first one and now the mouse pad does not work. Best Buy will do nothing to assist. Mouse pad went out roughly 30 days after purchase but I didn't get back to best buy in time to replace the computer. Reinstalled drivers, restored computer to original settings, had geek squad check it out...no dice.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RebeccaR. We're sorry to hear that you are experiencing this issue with your Yoga. We will investigate the matter further, and in the meantime, please reach out to Lenovo Support at this number: 877-453-6686, so we can help resolve this problem for you.
BAD KEYBOARD IN 2 WEEKS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE HAD TO RETURN FOR AN EXCHANGE IN LESS THAN 2 WEEKS THE KEYBOARD WENT
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JulieC,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your new Yoga 7i. We apologize for any inconvenience and disappointment that this may have caused you.
We hope that your replacement Yoga is working well for you.
Please feel free to reach out to us should you have any questions or need assistance.
Best,
Lenovo
Not using it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t taken it out of the box yet. Household changes have limited my space so I haven’t had a chance to use the item yet. I’m sure it’s a good product.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, user56476, thank you for choosing Lenovo! We are hope that your Yoga 7i is working out well for you, and we appreciate you taking the time to share your perspective with us.
Too good to be true
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started off well, and then a week later shutoff. I should have stuck with HP. It was almost too good to be true. Love it initially but when it shuts down in the middle of important zoom call and nothing works, not good
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi David,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i. We apologize for the frustration and inconvenience that this may be causing you, and we'd like to work with you to try to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
This is a Best buy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy screwed up my account and refuses to fix it. My name is not BrodyH. They exposed other users account data to me and nobody there cares. If you value your privacy avoid this company
I would recommend this to a friendExcessive installations of junk applications
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the laptop was completed through the build stage, the laptop booted up with many applications which needed to be purchased after the trial time. These applications were forced into the setup without human prompting whether to approval or deny.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
The applications you are referring to are intended to help bolster the user experience and often rely on activation during setup or application launch to initialize. We recommend uninstalling any software that you do not desire to resolve this issue of your displeasure.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Keyboard Hijinks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why do I have to restart every time I need to use the physical keyboard?!?! Boot up, no keyboard, restart, keyboard! Done with Lenovo and Best Buy.
No, I would not recommend this to a friendBad Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after I bought it I had problems with the touch-screen and BestBuy would not take back since they have a 2 week return policy. Now less than a year later the touchpad won't work, I need a mouse.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Cesar-
Thank you for taking the time to share your feedback with us. We are sad to hear that you are encountering issues with the Yoga 7i. We always aim to provide amazing user experience and are disappointed that we missed the mark. We would love the opportunity to work with you and make things right. We have listed a few solutions that will address the issues you are encountering.
Firstly, ensure your device is up to date on all available drivers updates through Lenovo Vantage and Windows Update Settings, these updates are crucial to the device’s health and how the device responds to inputs from its components like the touchscreen and touchpad. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
If these issues persist after these steps, please reach out to Lenovo Support here:
855-253-6686 and one of our dedicated support members can assist you with troubleshooting. Please reach out to us through the Q & A section of this product page with any updates or any questions.
Best wishes,
Lenovo
Not impressed for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give it 0 stars i would. Plugged it in and fully charged it. Started to do the initial set up. Couldnt figure out why the home and end buttons didnt work, no clue i had to push control first. After about 20 minutes of setting up, my battery says i have 1 hour 14 mins left (71%). Well thats not gonna work, i need something to at least last me the day. Deleted my stuff and went back to my HP roots. Never again will i try any lenovo product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JosephpO, we're sorry to hear that your Yoga fell short for you, leading to you returning it. For context, the setup process and installing updates, along with system optimization after setup is strenuous for the system and can exhaust battery fairly quickly, which is one of the reasons why it is recommended to keep your device plugged in during system updates. Also, your system can be programmed to prioritize battery life or speed to best match your use and needs. We hope that you consider out product again in the future, and we thank you for your time taken to share your feedback with us.
not for everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow response sometimes. questionable battery life. display could be clearer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RichardC, we're sorry to hear that your Yoga has fallen short for you in some ways. Regarding performance and battery life, let's try to help with that. First, with response times, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, and apply any available updates. Regarding battery life, by default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds. Please let us know how things go for you after following these steps, and we appreciate you sharing your experience and feedback with us.
It could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is slow to start up. Often freeze. The keyboard is too soft and the power button is placed in the most inconvenient plance.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Eh22.We are sorry to hear that you are having trouble with your Yoga. To try to resolve the software side of things, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app on your Yoga, if you have not already done so. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us.
Challenges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second yogi Lenovo. It loses the keyboard and touchpad, just like my prior which was 2 years old. It is not the laptop alone, windows causes the problem.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
horrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible customer service, Store was not helpful..
No, I would not recommend this to a friend