Customer Ratings & Reviews
- Model:
- 83DL0002US
- SKU:
- 10853718
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Yoga 7i 2-in-1 laptop's overall performance, speed, portability, battery life, touchscreen, screen size, design, and storage capacity. Many appreciate its responsiveness and suitability for daily travel. However, some find the weight to be a bit awkward and have noted concerns regarding port selection, heat dissipation, and fan noise. Overall, the positive aspects of the laptop appear to outweigh the drawbacks for most users.
This summary was generated by AI based on customer reviews.
Piece of Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop appears to be a lemon but it's outside the return window...I bought it on 12/22/24 and had to wait for it to be delivered. I'm just about 6 weeks in and a few hundred dollars in tech support. Computer has multiple issues. Freezing/lagging when I'm not even trying to work online, and it won't allow me to use extra screens without uninstalling and reinstalling drivers multiple times a day. Will not be returning to Best Buy now that I know the return window is so short. Oh, and I'm an enrolled agent in the midst of tax season dealing with a lousy laptop that is "unreturnable".
No, I would not recommend this to a friendWow, thought I was the only one...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop had hardware issues starting on day 2. First sign was shutting down randomly and displaying Windows not shut down properly - which makes sense given the abrupt shutdowns.. Then day 4, multiple hardware issues including videocard failure, audio, harddrive unable to boot and network adapter failure. Rebooted in safemode several times and did scanning/repairs through command prompt. Each scan, there was another unrepairable error. Literally hadnt installed anything on this laptop. Reformatting now and returning as soon as I can. I'm going to avoid Lenovo... never had a good experience EVER. I gave them this final chance and my mistake.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, mdral. We're sorry to hear that you had such trouble with your Yoga, leading to you deciding to return it. If you're willing to work with us to resolve your issues, please contact Lenovo Support directly here: 877-453-6686. If not, we understand your decision and hope that you find the right computing solution for you, along with giving us another chance in the future. Thank you for taking the time to share your experience with us.
Touchpad goes out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touchpad goes out where you have to use a mouse. I bought this laptop 13 months ago and the touchpad just went out today. My team bought three of these and they all did the same thing. Product works ok for about a year, then touchpad goes out. Not happy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MichelleG,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i laptops regarding the touchpad. We apologize for the frustration and inconvenience and upset that this has caused you, and we'd like to work with you to resolve this issue.
To start, try installing any available updates through the Lenovo Vantage app by selecting the "Check for updates" button on the homepage of the app, as recent driver releases have addressed reported touchpad issues. Then, check for updates in the Settings app by selecting the Windows Updates tab and selecting "Check for updates" button. Also, you can contact Lenovo Support at this number: 877-453-6686, should you need assistance with this process.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Pretty good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for the price. Seems sturdy but too heavy.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MosheL, thanks for choosing Lenovo! We're thrilled to hear that your Yoga works quite nicely for you. We really appreciate you sharing your experience and feedback with us.
SETUP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE SETUP WAS NOT VERY EASY. INSTRUCTIONS WERE NOT VERY CLEAR.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, TONID, thank you for choosing Lenovo! We are sorry to hear that setup was as issue for you, and we appreciate your feedback. Thank you for taking the time to share your perspective with us.
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first problem is the clock.. I had to manually set it then it kept changing time zones. I gave up. For me, it was hard to find this. It also comes loaded with a lot of free junk apps which you have to remove. It had a bit if trouble connecting to wifi, but i was right next to the router. Also refreshing cloud apps was slow. For the price of 1049., its going back for abd HP of the same specs which is on sale for 649.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, SmallFootPrint. We are sorry to hear that you were having trouble with your Yoga 7i, leading to you returning it. In the future, please feel free to reach out to Lenovo Support, as we believe this could be resolved by learning how to uninstall undesired software and applying updates for Wi-Fi and Windows functionality. We have noted your feedback and hope that you found the right solution for you. Thank you for taking the time to share your perspective with us.
Lenova Yoga.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my Lenova Yoga. Upgrade from my Dell.
I would recommend this to a friendJames
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to install Microsoft 365. Text support worked on line a total of 7 hours in two days . Then not able to install new printer. At the end of tech support helping , unit shut down and when restarted had no internet ability. Took back to store and they had it for 3 days said it was fixed got home had additional issues. After having for 1 week returned to store. Thought I purchased a 2025 model when returned to Best Buy was told they sold me a 2024 model. Bad week.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi James-
Thank you for sharing your experience with us. We are very sorry to hear that you encountered so many issues with the Yoga 7i leading to your return. Our goal is to ensure great use experience for all our devices and are disappointed to hear that we didn’t meet our target.
Please know if you have any issues with our products that we have Lenovo Support team members on standby here: 877-453-6686 who can assist with issues. We hope that you choose our products again in the future.
Best wishes,
Lenovo
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very unfamiliar with this brand of computer snd I just don't know how to use it. I wish I had been shown some features at the time of setup. I'm really disappointed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Cheap quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is slow, mousepad keeps going off, twice fixed for drivers?
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Zizu,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i 2-in-1's touchpad. We apologize for any inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start with the touchpad, we recommend checking touchpad settings first by opening the Settings app > Bluetooth & Devices > Touchpad. There should be an option to toggle touchpad options there, and please ensure it is on. Also, under the "Taps" option in this part of the menu, you can adjust touchpad sensitivity.
If this doesn't resolve the issue, along with helping your performance troubles, updates can help with this as well. We recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions, need further assistance, or what else we may do to help improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard best buy doesn't work on commission but the salesman was pushy out the gate. Was supposed to have touchscreen but I think I got won't computer sent to me
I would recommend this to a friend- Pros mentioned:Overall performance, Storage capacity
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Lenovo Yoga 7i. The 2-in-1 design and touchscreen make it very versatile for both work and entertainment. Performance is smooth, and the 16GB memory with 1TB SSD gives me plenty of speed and storage. A great laptop for everyday use and creative tasks.I’m
I would recommend this to a friend I do not recommend buying this laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for $1150. After 3 days it was completely stuck and couldn't work.A few days later I returned it and they replaced it with a new one.After 2 months of working with this laptop, my right speaker stopped working,constant program freezing,I'm tired of working on a laptop that constantly causes problems.It's not worth the money and I wouldn't recommend anyone to buy it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SerhiiM, we're sorry to hear that you're having trouble with your Yoga. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be required, in which we then recommend working with Lenovo Support for assistance.
Slow and ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its alright still slow and hangs up on office applications
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Ajdfw,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i performing to your needs. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Also, please check to see if Office is up to date on your computer. You can learn how to do so by visiting this Microsoft Support webpage: https://support.microsoft.com/en-us/office/how-to-update-microsoft-365-or-office-for-windows-2ab296f3-7f03-43a2-8e50-46de917611c5
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Returning right away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for 2 days. Started up everything just fine. Lenovo adds something called Lenovo Vantage apps on the second day. Directly after that I lose my audio input and output on the computer. I download new drivers and get output going, but am unable to get the input to operate. The system says there is a severe bios issue and I need to update plus 34 other issues that I can have fixed for a mere $29.99 to $49.99. I call for assistance through Lenovo and they hang up on me twice. I am returning this.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Kelli,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with your Yoga 7i has been poor, leading to you returning it. We apologize for the frustration and inconvenience that this has caused you, along with your below standard support received when requesting assistance.
We will investigate this matter in detail, referencing the comments you've shared to make the necessary changes. The Lenovo Vantage app is intended for support and maintaining device health, not to detract from your experience, but to help your device run optimally.
We hope that you choose our products again in the future and that you feel free to reach out to us should you have any questions, concerns, or request.
Best regards,
Lenovo
Don’t buy this laptop or ever deal with Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop. It took a week for them to get it for me. I picked it up. Brought it home. Did the set up. The touchscreen never worked. I went back three weeks later. They told me I had to come back and in the geek squad would look at it. When I went back a week later, the geek squad looked at it and said it would. It would’ve been two weeks would’ve been a free replacement but now they charged me $180 to replace the computer. I just bought never use this place or never use this Lenovo.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RonaldL,
We are sorry to hear that you had trouble with your Yoga. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues, as we are happy to help.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
PENDING $20.01 DEPOSIT TO PROGRESSIVE/BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the product after a week because I'm not satisfied with the performance of the "Touch Screen". Meanwhile, I was lured into financing it with Progressive Leasing. My issue is that Progressive refused to return my initial deposit of $20.01 (deducted from my account on 08-15-2025) as at today 09-23-2025. I once called on 877-898-1970 (on 09-10-2025) and the lady on the other end said they can't refund my initial deposit after 24 hrs! I wantmy money to be returned to my card/account before it clock 2 months, so I don't have cause to take the matter to the Social Media.
No, I would not recommend this to a friendNot a bad deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say its ok we can do with it.i had higher expectations for this computer
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JostephaneJ,
Thanks for choosing Lenovo and for sharing your feedback with us.
We are sorry to hear that this Yoga 7i has fallen short of your expectations. If you could, please share details on how the system has underdelivered so that we can help to improve your experience. You can enter this into the Q&A section of the product page or reach out to Lenovo Support for assistance.
Best regards,
Lenovo
Hassle
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. This is the 2nd one I have purchased only because it was cheaper than replacing the screen my kids busted. However, this second unit was used in the same manner as the first one and now the mouse pad does not work. Best Buy will do nothing to assist. Mouse pad went out roughly 30 days after purchase but I didn't get back to best buy in time to replace the computer. Reinstalled drivers, restored computer to original settings, had geek squad check it out...no dice.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RebeccaR. We're sorry to hear that you are experiencing this issue with your Yoga. We will investigate the matter further, and in the meantime, please reach out to Lenovo Support at this number: 877-453-6686, so we can help resolve this problem for you.
Not using it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t taken it out of the box yet. Household changes have limited my space so I haven’t had a chance to use the item yet. I’m sure it’s a good product.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, user56476, thank you for choosing Lenovo! We are hope that your Yoga 7i is working out well for you, and we appreciate you taking the time to share your perspective with us.
