Customers express satisfaction with the Yoga 7i 2-in-1 laptop's overall performance, speed, portability, battery life, touchscreen, screen size, design, and storage capacity. Many appreciate its responsiveness and suitability for daily travel. However, some find the weight to be a bit awkward and have noted concerns regarding port selection, heat dissipation, and fan noise. Overall, the positive aspects of the laptop appear to outweigh the drawbacks for most users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 3,818 reviews
Rated 2 out of 5 stars
Decent but not great.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very underpowered. Touch screen was hit and miss. Fingerprint scanner rarely worked
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 1 out of 5 stars
Broken screen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought this laptop on 12/07/25 I only had it for three weeks never drop it I only use it for 2 hours a day for light duty task and the screen went black and it’s flashing every time I turned it on
I would not recommend getting this laptop
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your new Yoga 7i. We apologize for any inconvenience and disappointment that this may have caused you.
We hope that your replacement Yoga is working well for you.
Please feel free to reach out to us should you have any questions or need assistance.
Best, Lenovo
Rated 1 out of 5 stars
Do not buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolute crapp product and service compounded by some tosser using my email address which Best Buy don’t seem to have a way to remove to stop sending unwanted emails
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop was purchased by someone who stole my identity. Great job to Best Buy for not checking the ID of the person who picked up the item or to send an email to actually verify that I bought this item.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It started off well, and then a week later shutoff. I should have stuck with HP. It was almost too good to be true. Love it initially but when it shuts down in the middle of important zoom call and nothing works, not good
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i. We apologize for the frustration and inconvenience that this may be causing you, and we'd like to work with you to try to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards, Lenovo
Rated 3 out of 5 stars
It could be better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is slow to start up. Often freeze. The keyboard is too soft and the power button is placed in the most inconvenient plance.
Hey, Eh22.We are sorry to hear that you are having trouble with your Yoga. To try to resolve the software side of things, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app on your Yoga, if you have not already done so. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us.
Rated 1 out of 5 stars
Not impressed for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If i could give it 0 stars i would. Plugged it in and fully charged it. Started to do the initial set up. Couldnt figure out why the home and end buttons didnt work, no clue i had to push control first. After about 20 minutes of setting up, my battery says i have 1 hour 14 mins left (71%). Well thats not gonna work, i need something to at least last me the day. Deleted my stuff and went back to my HP roots. Never again will i try any lenovo product.
Hey JosephpO, we're sorry to hear that your Yoga fell short for you, leading to you returning it. For context, the setup process and installing updates, along with system optimization after setup is strenuous for the system and can exhaust battery fairly quickly, which is one of the reasons why it is recommended to keep your device plugged in during system updates. Also, your system can be programmed to prioritize battery life or speed to best match your use and needs. We hope that you consider out product again in the future, and we thank you for your time taken to share your feedback with us.
Rated 3 out of 5 stars
not for everyone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
slow response sometimes. questionable battery life. display could be clearer.
Hi RichardC, we're sorry to hear that your Yoga has fallen short for you in some ways. Regarding performance and battery life, let's try to help with that. First, with response times, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, and apply any available updates. Regarding battery life, by default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds. Please let us know how things go for you after following these steps, and we appreciate you sharing your experience and feedback with us.
Rated 1 out of 5 stars
Not happy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased and returned at the same time. Waited in line an hour to get assistance transferring data from my old Lenovo to the new one. Told it would be nearly $200 and I would have to leave it. No thanks.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had the original and a brand new replacement. Same story, keyboard did not function. Original was sent off for repair to no avail, received a brand new out of the box….same issue
This reviewer received promo considerations or sweepstakes entry for writing a review.
Once the laptop was completed through the build stage, the laptop booted up with many applications which needed to be purchased after the trial time. These applications were forced into the setup without human prompting whether to approval or deny.
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
The applications you are referring to are intended to help bolster the user experience and often rely on activation during setup or application launch to initialize. We recommend uninstalling any software that you do not desire to resolve this issue of your displeasure.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 1 out of 5 stars
This is a Best buy review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best buy screwed up my account and refuses to fix it. My name is not BrodyH.
They exposed other users account data to me and nobody there cares.
If you value your privacy avoid this company
This reviewer received promo considerations or sweepstakes entry for writing a review.
Less than a month after I bought it I had problems with the touch-screen and BestBuy would not take back since they have a 2 week return policy. Now less than a year later the touchpad won't work, I need a mouse.
Thank you for taking the time to share your feedback with us. We are sad to hear that you are encountering issues with the Yoga 7i. We always aim to provide amazing user experience and are disappointed that we missed the mark. We would love the opportunity to work with you and make things right. We have listed a few solutions that will address the issues you are encountering.
Firstly, ensure your device is up to date on all available drivers updates through Lenovo Vantage and Windows Update Settings, these updates are crucial to the device’s health and how the device responds to inputs from its components like the touchscreen and touchpad. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
If these issues persist after these steps, please reach out to Lenovo Support here: 855-253-6686 and one of our dedicated support members can assist you with troubleshooting. Please reach out to us through the Q & A section of this product page with any updates or any questions.
Best wishes, Lenovo
Rated 3 out of 5 stars
xx
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop because windows 10 is not going to be supported! Laptop has never been turned on.
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 1 out of 5 stars
Terrible Experience
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would give it zero stars. Got the laptop today and it didnt turn on..not even while being charged. The box it came in was torn and in bad shape. I was so excited to receive this laptop but it turned out to be such a bad experience..Now i have to go through the trouble of taking it back to the store to get a refund. Such a disappointment. Maybe buying refurbished is not a good thing. ..and from Best Buy of all places.
Hey, Rapj. We are sorry to hear that your experience was poor. If you decide to keep your Yoga 7i, please reach out to Lenovo Support for assistance in resolving this problem. We appreciate you taking the time to share your experience with us and all parties will investigate this further to make the necessary changes.
Rated 3 out of 5 stars
Windows 11 problem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is sometimes very slow to open office programs. Maybe bc of windows 11.
Hey there, while we are thankful that you chose to purchase our product, we are sorry to hear that you are having trouble with your Yoga. To help try to resolve this, here's a link to a Microsoft community forum page (https://answers.microsoft.com/en-us/msoffice/forum/all/office-365-is-responding-extremely-slowly/e9a60cd0-7a95-4ac5-9fc6-64a329df4481) where a Microsoft Agent shared a resolution for someone who experienced a similar issue to yours. We appreciate you taking the time to share your experience with us.
Rated 1 out of 5 stars
Mother board went out after 2 months
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
dislike will never buy again. Mother board went out and Best Buy had to send it out they charged me 85.00 to send it to the manufactures.
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i. We apologize for the frustration and inconvenience that this has caused you. We'd like to work with you to resolve this issue.
Lenovo Customer Care is dedicated to resolving your issue, and we recommend remaining in contact with them to address the matter as quickly as possible.
Please update us when you can regarding this, and feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.