Customer Ratings & Reviews

Really enjoy my new laptop. Great graphics. Great support.

Competitive price and please with the great Geek Squad service!

Perfect mid level computer. Was on sale and worth it at sales price.

Very nice laptop. I trust the Lenovo brand. My last Lenovo laptop lasted over 10 years with no issues.

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Motherboard went out in 7 months and it took 5 weeks to get the laptop back

Love this laptop. All metal body makes it sturdy and being able to take notes in tablet mode makes it even better. Great laptop.

I am giving this one star because it does not have crucial functionality that both the store AND the specs claim it has. And, after a month and having taken all the time to reinstall programs - AND to have to buy another license for MS-Office (I don't want 365!!) I now have to return this and buy a laptop that actually has the ability to input an external microphone through a jack (not blue tooth!!!). It cost me $175 to have a technician try and this to work (the Dell shares the headphone output jack with the microphone input jack. He tried installing drivers, etc, only to find out that finally determine this unit DOES NOT support a line-in microphone through a jack. Yet - the specs SAY it does have this feature. I am really mad at Best Buy for recommending this unit to me - AND, to the Geek Squad, who dialed into my unit and after wasting two hours of my time, admitted that he was unable to figure this out and sent me to the 800 number to book an on-site appointment - something that can't be done on the 800 number. After doing some research I decided to go back to buying a Dell, and because I have the yearly service package, I am going to expect the Geek Squad at the store that sold me this dumb Lenovo and have them reinstall EVERYTHING on the new unit - of course, once I confirm that indeed the DELL is able to support the external mic (my old Dell does so I can't see why the new one wouldn't but who knows these days...) God, if I got a dollar for every minute I have wasted on this whole project, this new Dell would be free!

Excellent quality and customer service. I am so happy with all purchases i have made from Best Buy.

Amazing screen and configuration help. Tablet mode is really usefull

Easy to use. Staff took the time to go over every item with me.

The right size and equipment for an nice price. Glad I purchased it.

The screen is nice and large, but the video quality isn't the greatest. It's decent, but don't expect to be wowed while watching videos. The keyboard itself is super cramped. It's nice having the num keypad, but the keyboard isn't as wide as a typical desktop keyboard, so the keys are smaller and MUCH closer together (and off center). If you plan on doing ANY kind of video calling, STAY AWAY. The camera is utter garbage. It advertises as 1080p, but the image is EXTREMELY grainy (It's like video calling from 15 years ago). No amount of software tweaking / driver updates can fix that. They just used cheap hardware. Power-wise, it's decent. Still, you can buy a better computer for less.

Its not a bad machine, but if you are someone like me that likes to eventually update the RAM, you're out of luck. This machine physically doesn't have another slot to add more RAM. You have the 16 GB and its not upgradable. I also upgraded the SSD and it requires a weird special SSD that is only for this machine. You can order it on Ebay, but that's the only place I found and its a little expensive. SO, if you are using this as a daily driver for general applications, it will do well for you. Its just not really a work horse for what you're paying for and getting. Its a middle of the road getter done machine. If you've never had a YOGA before, the nice part is the range of motion of the screen (It turns into a tablet) and you don't have issues with the bracket attachments from the screen to the keyboard base.

This is a very solid product and easy to set up. I am very happy with my purchase

Great laptop when it works. This was my second Lenovo Yoga. Both died within 2 years. I mean dead -- suddenly won't power on, no noticeable warning, can't do anything with it. When it works, it's great though.

The picture quality is great. Keyboard is soft. Keypad on side is a must

I'm having random issues with this in regards to speed. My old dinosaur Dell laptop was faster but has similar abilities. It takes 5-10 seconds to connect with my wireless printer. I don't know if its the laptop or whether Geek Squad didn't do a good job setting it up. I'm having someone else come in to try to resolve the issues.

Excellent value for money. Purchased 2 laptops for my kids. Comparable laptops with similar configuration are a few hundred bucks more.

The computer that is advertised as being a yoga/fold in half tablet, too- doesn't come with a stylus. It has to be purchased separately. Well, the in-store personnel didn't know how to find the stylus compatible with my computer, so I order the wrong stylus online. Of course, I call Lenovo directly because I don't want to keep running around in circles looking for a stylus for my computer that's not compatible. Instead of reaching customer service, I reach a complete jerk who refuses to tell me which stylist is compatible with my computer because I don't have an order number. Duh!!! I bought it in store from Best buy. So, I call best buy... At this point wanting to return my computer completely. (Who can afford to work their behind off, making another man rich, just to be treated like garage)? Would you guess? Best buy has employees they need to lay off, too. The kid employed by best buy starts telling me, "what about me? (Him) I answer calls like this all day, every day, you don't care!" Ummm. No. I'm not supposed to "care" how anybody makes their money, out what job they apply for to care for their family. I have a family of my own. My family still doesn't have a stylus for the computer I purchased over a month ago Why it's not included in the overall purchase of a tablet/computer of this caliper- I don't know, nor do I care. You could have charged me $150 on top of the price of the computer, sold them together and made more from me than selling the $70 stylus separately, and putting me through this rude, drama... As if that's really what I went shopping for the day I brought home a computer. You can keep your little bribe for a review, and just send me a stylus.