Customer Ratings & Reviews
- Model:
- 83DL0002US
- SKU:
- 12240965
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Bad open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box. Was sluggish and didn't work properly and returned it. Batterie life was horrible
No, I would not recommend this to a friendKeyboard Hijinks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why do I have to restart every time I need to use the physical keyboard?!?! Boot up, no keyboard, restart, keyboard! Done with Lenovo and Best Buy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
inconvenient touchpad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touchpad is weiredly off center ( to the left ) making it probably better suited for lefties, but for me, I often tap to the right of the "right button" line.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Gary. We're sorry to hear that the placement of the touchpad on your Yoga 7i doesn't align with your preferences. The touchpad is designed to be centered to the keyboard (QWERTY) keys for a smoother transition between typing and system navigation. We appreciate your time taken to share your thoughts and your feedback.
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touchpad broke after 1 month of use. Complete trash.
No, I would not recommend this to a friendChallenges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second yogi Lenovo. It loses the keyboard and touchpad, just like my prior which was 2 years old. It is not the laptop alone, windows causes the problem.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Good but freezes often.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the laptop, but it freezes often. I have to just close it and let it sit. Eventually it boots back up.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MichaelM,
We're sorry to hear that you're having this problem with your Yoga. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Cart Shipping Time vs Actual Shipping Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product for a time sensitive project. Cart gave me an option of free three-day delivery or two-day delivery for $30. I chose the 3-day delivery which fit into my project deadline. Just hours later i was sent a text saying it would take NINE days. No explanation. This is an example of bad customer service. Please do better.
No, I would not recommend this to a friendCustomer service lacking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy purchase- 2 weeks ago- left click on TouchPad sticks, tried to get repaired, not worth it to Best Buy, so now without a computer for 2 - 3 weeks to send out for repair. Webpage for membership plan unclear on the time frames for the free membership.
No, I would not recommend this to a friendCrapped Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month old and it crapped out. Disgusting. Just hope it is a lemon and not all are like that. Now we have to deal with getting it serviced in a hurry, which is very difficult.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi GPah-
Thank you for sharing your experience with the Yoga 7i. We are deeply disappointed to hear that you are facing issues with the device. We strive to ensure all our customers have great experience and are saddened to hear that we missed our goal. We would like to hear more feedback on what issues you are currently experiencing so that we can investigate this matter.
Please reach out to us through the Q & A section of this product webpage with any details you feel comfortable sharing. If you have not done so, please reach out to Lenovo Customer Support here: 877-453-6686 so we may connect you with our representatives who can work with you on next steps.
Best wishes,
Lenovo
this lenovo sucks.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.from touchpad issues to touchscreen issues, this computer has been nothing but annoying to deal with. i have sent it in for repair and the touchpad still malfunctions. the teams never fully helps me out and i regret buying this device.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jack,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i. We apologize for any inconvenience that has stemmed from this. We'd like to work with you to resolve this issue.
We've shared some steps to follow below to troubleshoot the issue.
1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.).
2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual.
3. Open the Settings app > Select the Windows update tab > Select the Check for updates button. 4. Open the Lenovo Vantage app > on the homepage, select the Check for updates button. Follow the instructions to ensure the updates are applied and that you restart your system.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Poor Durability
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cover is flimsy. The corners are bumped easily when not handled carefully.
No, I would not recommend this to a friendUnbelievably Horrific experience purchasing a lopt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pathetic service including the disgraceful management team. This entire review is not in reference to the product I bought; it's about service and attitude.
No, I would not recommend this to a friendBut something else
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen quality is horrible!! The worst I have seen in a while.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We're sorry to hear that the viewing experience on your Yoga 7i has fallen short for you.
We have noted your feedback, and we appreciate your time used to share your perspective with us.
Rip off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought did supposed to be on Black Friday sale they charge Full price rip off
No, I would not recommend this to a friendProduct not delivered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had worst experience with Best Buy delivery. I couldn’t received the product . Later they refunded.
I would recommend this to a friendComplete waste of money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop crashed out in just under 6 weeks of purchasing! Such a waste of money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Mainly teams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this laptop for my marketing but it does not worked properly it like struck
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there, we're sorry to hear that you're having trouble with your Yoga. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. Also, you could try signing out and into your Microsoft 365 apps, including Microsoft Teams, along with uninstalling and reinstalling the software if all else fails. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We appreciate you taking the time to share your feedback with us!
software issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this laptop for a few weeks and started having issues with keyboard not working.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
horrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible customer service, Store was not helpful..
No, I would not recommend this to a friendLaptop does not work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad laptop I want to recommend to buy this type of laptop it's already not working the USB and it's so slow.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AnwarY-
Thank you for sharing your experience with us. We are disappointed to hear that your experience with the Yoga 7i was not ideal. If you are willing to share, we would like to know more about how the device was not to your expectations. In the meantime, we can recommend some solutions that may address some of the issues regarding the USB and speed of the device.
We suggest that you check for software and drivers updates through Lenovo Vantage and Windows Update Settings. These updates are crucial to your device’s health and can help resolve the issues you are encountering with the USB as well as solving device inefficiencies affecting performance. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
Please reach out to us through the Q & A section of this product webpage if you have any additional comments to share with us.
Best wishes,
Lenovo