Customer Ratings & Reviews
- Model:
- 83DL0002US
- SKU:
- 6571369
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Yoga 7i 2-in-1 16" laptop for its overall performance, speed, portability, battery life, touchscreen, screen size, design, and storage capacity. While users appreciate these aspects, some find the weight to be a bit awkward. Other minor concerns include heat dissipation, port selection, and noise level. Overall, the laptop is well-received for its positive attributes.
This summary was generated by AI based on customer reviews.
Excessive installations of junk applications
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the laptop was completed through the build stage, the laptop booted up with many applications which needed to be purchased after the trial time. These applications were forced into the setup without human prompting whether to approval or deny.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
The applications you are referring to are intended to help bolster the user experience and often rely on activation during setup or application launch to initialize. We recommend uninstalling any software that you do not desire to resolve this issue of your displeasure.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Keyboard Hijinks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why do I have to restart every time I need to use the physical keyboard?!?! Boot up, no keyboard, restart, keyboard! Done with Lenovo and Best Buy.
No, I would not recommend this to a friendBad Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after I bought it I had problems with the touch-screen and BestBuy would not take back since they have a 2 week return policy. Now less than a year later the touchpad won't work, I need a mouse.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Cesar-
Thank you for taking the time to share your feedback with us. We are sad to hear that you are encountering issues with the Yoga 7i. We always aim to provide amazing user experience and are disappointed that we missed the mark. We would love the opportunity to work with you and make things right. We have listed a few solutions that will address the issues you are encountering.
Firstly, ensure your device is up to date on all available drivers updates through Lenovo Vantage and Windows Update Settings, these updates are crucial to the device’s health and how the device responds to inputs from its components like the touchscreen and touchpad. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
If these issues persist after these steps, please reach out to Lenovo Support here:
855-253-6686 and one of our dedicated support members can assist you with troubleshooting. Please reach out to us through the Q & A section of this product page with any updates or any questions.
Best wishes,
Lenovo
Not impressed for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give it 0 stars i would. Plugged it in and fully charged it. Started to do the initial set up. Couldnt figure out why the home and end buttons didnt work, no clue i had to push control first. After about 20 minutes of setting up, my battery says i have 1 hour 14 mins left (71%). Well thats not gonna work, i need something to at least last me the day. Deleted my stuff and went back to my HP roots. Never again will i try any lenovo product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JosephpO, we're sorry to hear that your Yoga fell short for you, leading to you returning it. For context, the setup process and installing updates, along with system optimization after setup is strenuous for the system and can exhaust battery fairly quickly, which is one of the reasons why it is recommended to keep your device plugged in during system updates. Also, your system can be programmed to prioritize battery life or speed to best match your use and needs. We hope that you consider out product again in the future, and we thank you for your time taken to share your feedback with us.
not for everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow response sometimes. questionable battery life. display could be clearer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RichardC, we're sorry to hear that your Yoga has fallen short for you in some ways. Regarding performance and battery life, let's try to help with that. First, with response times, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, and apply any available updates. Regarding battery life, by default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds. Please let us know how things go for you after following these steps, and we appreciate you sharing your experience and feedback with us.
It could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is slow to start up. Often freeze. The keyboard is too soft and the power button is placed in the most inconvenient plance.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Eh22.We are sorry to hear that you are having trouble with your Yoga. To try to resolve the software side of things, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app on your Yoga, if you have not already done so. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us.
Challenges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second yogi Lenovo. It loses the keyboard and touchpad, just like my prior which was 2 years old. It is not the laptop alone, windows causes the problem.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Rip off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought did supposed to be on Black Friday sale they charge Full price rip off
No, I would not recommend this to a friendTerrible Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it zero stars. Got the laptop today and it didnt turn on..not even while being charged. The box it came in was torn and in bad shape. I was so excited to receive this laptop but it turned out to be such a bad experience..Now i have to go through the trouble of taking it back to the store to get a refund. Such a disappointment. Maybe buying refurbished is not a good thing. ..and from Best Buy of all places.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Rapj. We are sorry to hear that your experience was poor. If you decide to keep your Yoga 7i, please reach out to Lenovo Support for assistance in resolving this problem. We appreciate you taking the time to share your experience with us and all parties will investigate this further to make the necessary changes.
Mother board went out after 2 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dislike will never buy again. Mother board went out and Best Buy had to send it out they charged me 85.00 to send it to the manufactures.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TinaP,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i. We apologize for the frustration and inconvenience that this has caused you. We'd like to work with you to resolve this issue.
Lenovo Customer Care is dedicated to resolving your issue, and we recommend remaining in contact with them to address the matter as quickly as possible.
Please update us when you can regarding this, and feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best regards,
Lenovo
software issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this laptop for a few weeks and started having issues with keyboard not working.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
xx
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop because windows 10 is not going to be supported! Laptop has never been turned on.
No, I would not recommend this to a friendUnbelievably Horrific experience purchasing a lopt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pathetic service including the disgraceful management team. This entire review is not in reference to the product I bought; it's about service and attitude.
No, I would not recommend this to a friendLaptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Mouse pad quite working after a month not the best laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Windows 11 problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is sometimes very slow to open office programs. Maybe bc of windows 11.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there, while we are thankful that you chose to purchase our product, we are sorry to hear that you are having trouble with your Yoga. To help try to resolve this, here's a link to a Microsoft community forum page (https://answers.microsoft.com/en-us/msoffice/forum/all/office-365-is-responding-extremely-slowly/e9a60cd0-7a95-4ac5-9fc6-64a329df4481) where a Microsoft Agent shared a resolution for someone who experienced a similar issue to yours. We appreciate you taking the time to share your experience with us.
Crapped Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month old and it crapped out. Disgusting. Just hope it is a lemon and not all are like that. Now we have to deal with getting it serviced in a hurry, which is very difficult.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi GPah-
Thank you for sharing your experience with the Yoga 7i. We are deeply disappointed to hear that you are facing issues with the device. We strive to ensure all our customers have great experience and are saddened to hear that we missed our goal. We would like to hear more feedback on what issues you are currently experiencing so that we can investigate this matter.
Please reach out to us through the Q & A section of this product webpage with any details you feel comfortable sharing. If you have not done so, please reach out to Lenovo Customer Support here: 877-453-6686 so we may connect you with our representatives who can work with you on next steps.
Best wishes,
Lenovo
Complete waste of money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop crashed out in just under 6 weeks of purchasing! Such a waste of money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Customer service lacking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy purchase- 2 weeks ago- left click on TouchPad sticks, tried to get repaired, not worth it to Best Buy, so now without a computer for 2 - 3 weeks to send out for repair. Webpage for membership plan unclear on the time frames for the free membership.
No, I would not recommend this to a friendWorse Computer Ever…don’t buy a PC. Go Mac
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse computer ever. Constantly having to do updates. The cursor has disappeared numerous times. We’ve checked all settings, looked for driver updates, reset to default settings, rebooted the computer and nothing. My son bought this for his first year college because the salesman talked him out of a MacBook and he’s regretted it ever since. He has difficulty completing assignments with ease and has been using the computer lab in campus.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ShannonM, we're sorry to hear that your son has had trouble with his Yoga. To try to resolve this, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. A recent update should resolve the cursor issue (apologies for more updates since this has been a pain point for you. We wish to make sure you have the latest software possible). Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Laptop does not work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad laptop I want to recommend to buy this type of laptop it's already not working the USB and it's so slow.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AnwarY-
Thank you for sharing your experience with us. We are disappointed to hear that your experience with the Yoga 7i was not ideal. If you are willing to share, we would like to know more about how the device was not to your expectations. In the meantime, we can recommend some solutions that may address some of the issues regarding the USB and speed of the device.
We suggest that you check for software and drivers updates through Lenovo Vantage and Windows Update Settings. These updates are crucial to your device’s health and can help resolve the issues you are encountering with the USB as well as solving device inefficiencies affecting performance. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
Please reach out to us through the Q & A section of this product webpage if you have any additional comments to share with us.
Best wishes,
Lenovo