Customer Ratings & Reviews
- Model:
- 83JT0001US
- SKU:
- 11991033
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased w/ purchase process … product functionality and features
I would recommend this to a friendLove the Look and Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this device for my son as a graduation gift. He loves all the new features and I loved the price!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Lenovo yoga 2-in-1 PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit seems very good , took me awhile to get use to windows 11. but after some help from the geek squad things are getting better. seems to work fine.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JohnN,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Yoga 7i 2-in-1 is working out well for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Lemon Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was, without question, the poorest customer experience I have encountered. I went to a location based on the website indicating the laptop was in stock. It was not. I then drove to a second store, where I stood unacknowledged for approximately 15 minutes while multiple employees congregated and socialized at the front entrance. Two employees walked directly past me without engagement. At that point, I should have exited the store. Despite this, I proceeded with the purchase, including a one year Geek Squad protection plan at an additional cost of $165. From initial setup onward, the device demonstrated clear quality issues, requiring four forced restarts just to complete setup. Over the subsequent three to four weeks, the laptop has exhibited persistent and severe Wi Fi failures, including extreme slowdown and complete loss of connectivity. All updates were applied, and the issue is isolated to this device, as no other equipment on the same network is affected. When I contacted Best Buy support, they refused to provide assistance beyond directing me to Lenovo. Notably, the representative immediately identified the problem as a defective Wi Fi card, which strongly suggests a known and recurring issue. Despite having paid for Geek Squad coverage, the representative declined to schedule service, and the website does not allow self scheduling. The only guidance provided was to pursue the manufacturer warranty. This raises a fundamental issue: why sell a Geek Squad plan if the customer is categorically redirected to the manufacturer for defects during the coverage period? The protection plan provided no value and effectively resulted in an unnecessary $165 charge. From what I have read, Lenovo will likely require shipping the laptop out, which is unacceptable for a brand new device. I specifically bought this device for graduate school and will have to withdraw from a class because of these issues. Unacceptable. I will be returning this laptop next week if Lenovo requires me to ship this to them, I guess we shall see how long it takes them to reply to my ticket. The product, the in store experience, and the post purchase support process all failed. This was an exceptionally poor experience end to end.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello KimberlyA,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into these issues. We strive to provide the best experience possible, and we apologize that that this has not been the case for you.
If we failed to deliver on the repair or replacement requirements you had, we're sorry that this has been the case, leading to you returning the system. If this is not the case, please feel free to share any updates that you have, as your satisfaction is important to us.
Best regards,
Lenovo
Ms Druck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this computer. It has a nice touch, is easy to use. So far I am very pleased
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Wowwww
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is always excellent. On time delivery, great price and unmatched price and customer service. I love the product. Strongly recommended.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .HeyDeepakJ,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you love this Yoga 7i 2-in-1 and that your service received was excellent.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
Replacement LapTop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From purchase to Best Buy Geek squad set up it's been a pleasure
I would recommend this to a friendgreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice screen and the speaker sound good too. performance is up to the task
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LisaJ,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Yoga offers great value to you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG! Its fabulous! Bought it for my daughter to do college homework..she LOVES IT! Go Best Buy talk to Jack in the computer dept! Hes very very knowledgeable!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Anita,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your daughter loves this Yoga 7i 2-in-1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer, runs fast. I would recommend this computer.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SandraM,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this Yoga 7i 2-in-1 is working nicely for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
I recommended to everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid laptop works well but its a little bigger that i thought Just go for it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi YitvchokF,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that this Yoga 7i 2-in-1 has been solid for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Great Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is the perfect size. Easy to set up and has just the right amount of features for recreational and school use!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DanW,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Yoga is working great for you and your use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
My New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this laptop. It is super fast and easy-to-use. The salesman was very helpful.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Lenovo Yoga Is a great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to get set up and personalized. The Geek Squad did a bang up job with the data transfer and then walked us through the final steps.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Rudy,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Yoga 7i 2-in-1 is easy for you to use and that your experience with Geek Squad was great.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Awesomeness. Went from scooter to Farari
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesomeness. Great service and recommendation for this for my Mom. She is thrilled. Thank you
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey HollyK,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Nothing but major problems :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been nothing but problems since I bought it. It has trouble recognizing an external monitor. The Windows 11 settings app also frequently freezes. And when it freezes, I'm only able to shut down the computer by pressing the power button for a few seconds. Then it will only turn back on by pressing the power button again, not by just lifting the lid. Then the settings app doesn't work. I have reinstalled Windows 11 and attempted many other fixes, too numerous to list in detail here. At the moment it's working, but I'm not confident it will continue to do so. It seems to be particularly bad after any Windows update, so I'll see what happens next month when the next major update is released. If my problems persist I may just have to ship it back to Lenovo and see if they can fix it. I'll never buy another Lenovo again. It's a major disappointment.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RonSC,
Thank you for sharing your feedback with us. We are sorry to hear that you are having such trouble with your Yoga 7i 2-in-1. We apologize for the disappointment and inconvenience that has stemmed from this, and we'd like to work with you to try to resolve these issues should they arise again. We appreciate your comments, as they have been noted for our investigation into the matter.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best regards,
Lenovo
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. The best buy customer care helped me alot.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TenzinS,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that your service received was quite helpful.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Mouse Pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was perfect but the main problem I had was with the pad. It makes a lot of sound. There is a more pricier model that makes less sound. I know it seems like a small problem but when you are clicking the pad a million times you will start to notice. If its not a big deal or you prefer a wireless mouse just ignore this. But if you want a good inbuilt pad then you might need to reconsider.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Roger,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you are dissatisfied with the touchpad on this Yoga 7i. We understand your perspective, and we appreciate your comment. This has been noted, as it may be considered as a point of future improvements.
We are pleased to read that this Yoga was otherwise perfect for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance with our products, as your satisfaction is important to us.
Best,
Lenovo
A good buy at Best Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer with all we need on it! Windows 11 already installed.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Nice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a nice laptop with all needed features
I would recommend this to a friend