Customer Ratings & Reviews
- Model:
- 83JT0001US
- SKU:
- 6615776
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Yoga 7i 2-in-1 for its overall performance, impressive screen quality, and snappy processor speed, making it perfect for various needs. The laptop's reliable battery life and portability are also appreciated, allowing users to easily take it anywhere. However, some customers have reported issues with connectivity, specifically with Bluetooth, and have noted the limited port selection. A few users have also expressed concerns about the hinge durability.
This summary was generated by AI based on customer reviews.
Complaint about order
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a zero out of ten if i could but it doesnt go that low. My problem is that i ordered a computer on the 28th and was supposed to get it on the 30th, which i did but it was not the computer. They sent me a 3D printer instead. After calling customer support for an hour of being left on hold and then hung up on i went into the store to actually talk to someone. They somewhat figured it out and reordered my computer. I then got confirmation that it would be delivered on the 5th. So i go home for a couple days and think everything is fine until the 5th of september hits. I get an email saying the computer wont be mailed to my house till the 18th now. Im so flustered because i was supposed to get this computer a week ago for college. Now im stuck without a xomputer for the first three weeks of college and there is nothing i can do about it. The best buy that messed it up cant even give me some sort of compensation for this bad turn of events, whoch makes it even worse. So to end off this one heck of a story im not sure if i will be buying from best buy again because of this terrible order.
I would recommend this to a friendLenovo - Yoga 7i 2-in-1 - Copilot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer kept overheating to 38 degrees Celsius and higher. It got to the point where it was hard to ignore. When it gets to this point it comes down to personal preference but I had to return it. Don't get me wrong, when it was working it was working great but it was overheating bad where I had to do diagnostic testing to see if something else was the cause. Only thing I found was the GPU/GPU was close to the battery which caused it to overheat in addition to it being a thin laptop. Performance wise, excellent if you can deal with the overheating aspect.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Issac,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Yoga 7i 2-in-1, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We wish to provide the best experience possible, and we appreciate your comments, as we will investigate the matter to find the root of the issue, as other users have not reported this frequently.
We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.
Best regards,
Lenovo
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Microsoft word and have it on my main computer and this laptop. The computer is fine but the laptop has issues while using Microsoft. I need to take it to geek squad already.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SueP,
Thanks for choosing Lenovo and for sharing your feedback with us! We are sorry to hear that you ran into an issue with Office on your Yoga 7i 2-in-1. We wish to provide the best experience possible, and if you haven't already resolved this issue with Geek Squad, we'd be happy to work with you to address the matter.
Please feel free to reach out to us via the Q&A section of the product page with any questions or requests, as your satisfaction is important to us.
Best regards,
Lenovo
Lenovo windows 11 just okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is okay but I actually liked my windows 10 HP computer better, So sad it was working just fine didn't really want a new one.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SandraP,
Thank you for choosing Lenovo and for sharing your feedback with us. If we can help to improve your satisfaction with Windows 11, please let us know, as your pleasure with our products is important to us.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Heavier than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really used it and I'm trying to resell because the actual weight is 1.1lbs heavier than what is stated in the product description. I traveled a lot and weight is one of biggest considerations for me.
No, I would not recommend this to a friendReview
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great laptop but I am experiencing way to many freeze ups
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
- Cons mentioned:Connectivity
Skip this computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this purchase. Lenovo includes the pen for the same price. Even with metal lid/top cover, screen is flimsy weak and breaks way, way too easily. Next can’t get replacement screen for anything less than almost $500, more than 1/2 cost of computer. Mouse continually looses Bluetooth connection. Avoid this computer like the plague.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Toadyman,
Thank you for sharing your feedback with us. We are sorry to hear that you your experience with your Yoga has been poor. We apologize for the disappointment and inconvenience that this has caused you. We wish to provide the best experience possible for our users, and we'd like to work with you to resolve this issue.
To start, we wish to start a discussion with you to share resolution options regarding your problems with your laptop. Please contact Lenovo Support at: 877-453-6686, to chat with support, as we are happy to assist you.
Please update us when you can regarding this and feel free to let us know what else we can do to improve your experience.
Best regards,
Lenovo
Not a happy camper!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer keeps shutting down on me. Have had it with the Geek Squad and they can't find the problem. Not a real satisfied camper. If it didn't shut down and I have to restart it several times a night, I would give it an excellent rating.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi NancyB,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7i 2-in-1. We apologize for the frustration and inconvenience that this has caused you, and we'd like to work with you to resolve this issue.
To start, since this could be due to a number of reasons such as a faulty power button, a software glitch, or a hardware issue. Could you share in the Q& A section of this page the tasks or applications you were using when the laptop unexpectedly shut down, and also, check for overheating by ensuring the vents are clear of dust and debris, using compressed air if needed?
If the issue persists, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
We hope that this helps, and please update us when you can regarding this, as your input is important to us.
Best regards,
Lenovo
- Pros mentioned:Speed
Speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast laptop! With enough memory! Also recharges very quickly Thanks
I would recommend this to a friend New Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased have not picked up yet. Planning to pick up 9/4
I would recommend this to a friendFailed in two weeks and not returnable. Stay away!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth on my yoga laptop failed within the first two weeks. I don’t know that it ever worked, but when I tried to connect a Bluetooth mouse to reach out to purchasing it wouldn’t work. Best Buy would not exchange the product. Lenovo would not exchange the product. I had to wait a week for them to send me a box and now it will be two weeks or more in Depot Repair! Completely ridiculous when a device fails in less than 30 days and they won’t exchange it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Doug-
Thank you for taking the time to share your experience with us. We are deeply disappointed to hear that you encountered issues with the Yoga 7i. We understand how this experience must be frustrating.
Please know we are dedicated to addressing your concerns and will work diligently to ensure you get the resolution you deserve.
Please reach out to us through the Q & A section of this product page if you have any updates on the repairs or if you have any comments you would like to share.
Best wishes,
Lenovo
Three Year Old model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plan to return the item as it is av2023 modelthat I was not informed when given the specifics of the laptop. Why would I want a three year old device that has probably been improved with time.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this computer 2 months ago and this morning, after charging overnight, it won’t turn on. Googled the problem and apparently it’s not uncommon although none of the recommended fixes work. Can’t get through to Lenovo for support so took it to Best Buy geek squad for help but they won’t help because we didn’t purchase their warranty coverage. This is a nightmare, don’t buy this computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AllisonR-
Thank you for taking the time to share your experience with us. We are very disappointed to hear that the Yoga 7i encountered issues. We aim to provide the best user experience for all products. We would like the opportunity to make this right. We have linked a video from the Lenovo Support forum to help you pinpoint the specific cause of your issue and potential fixes.
https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on
Please reach out to us through the Q & A section of this product page so that we can work with you to troubleshoot your issues and work with you on next steps.
Best wishes,
Lenovo
Not enough ram and non expansion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough ram to do anything. This laptop could be the best laptop I’ve ever had except it only has 16gb soldered in and no expansion. Come on Lenovo. 16gb is phased out now.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JacobB,
Thank you for sharing your concerns with us. We wish to provide a system that meets the needs of various users, and while there are several options with more memory offered currently at Best Buy, we're sorry to hear that this Yoga 7i 2-in-1 did not meet your needs.
We hope that you find the right system for you, and if we can help with this process, please let us know. Also, feel free to reach out to us again should you have any questions or further comments, as your satisfaction is important to us.
Best regards,
Lenovo
Not So Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st time with this brand. Barely used the laptop & it takes forever to load &/or doesn’t ever load. Not sure if I got a “bad batch” or if the brand is that bad.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The portals- 2 USB-C don't work. I have a docking station that I bought from Best Buy and I get intermittent service. Its very annoying.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
HUGE DELAY and WRONG ADDRESS.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been told that our laptop would be delivered Tuesday. And 11 days has passed and we haven’t received nothing. Turns out that our address wasn’t corrected when we did in person before confirming our new address.
I would recommend this to a friendScammed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the product due to terrible customer service I was treated to by the Geek Members.
No, I would not recommend this to a friendkeyboard malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard malfunctioned within a month of purchase.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
- Pros mentioned:Overall performance
Great Experience at Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this laptop and its features. I needed to replace my old laptop and this was the one that was recommended by the tech person when I went to Best Buy to look for a new one. Very easy to transition over to Windows 11 from Windows 10. Got a great sales price and couldn't be happier. Wonderful sales team and tech team at this store, received great information and everyone was very helpful and responsive.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LindaS,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are quite pleased with this Yoga 7i 2-in-1 and its features, along with you being satisfied with your service received.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo