Customer Ratings & Reviews

This Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0001US, ships with a buttonless glass surface multi-touch touchpad, supports Precision TouchPad (PTP). Here is a link to a video that demonstrates the features and adjustments that are available with this Precision TouchPad format, including adjusting sensitivity:  https://www.youtube.com/watch?v=vKT_lfudIqU. If you have questions about the operating of your Yoga 9i 14, we recommend you contact Lenovo Premium Support for additional help at: 888-278-9707.

We are sorry to hear that you had issues with your Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0001US. This model ships with the latest WiFi-6, 2x2 802.11ax frequency WiFi for wide range/high speed WiFi connectivity. If you are getting less than expected WiFi connectivity, check to be sure you have the latest version of Windows on the computer. Then update all BIOS files and drivers up to that latest version of Windows. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Premium care for additional help at: 888-278-9707.

This Intel Evo-Certified, Lenovo Yoga 9i 14, model number 82BG0001US, ships with Windows 10 64-bit Operating System factory installed and will upgrade to Windows 11 64-bit Operating System, when the update for this model computer is ready. You can check for the availability of the Windows 11 update: Just go to Settings > Update & Security > Windows Update and click Check for Updates. If available, you'll see Feature update to Windows 11. Click Download and install. Again, note that the Windows 11 rollout will be slow -- it could take months before it's available on your device. Here is a link to additional information:  https://www.cnet.com/tech/services-and-software/windows-11-heres-how-to-download-microsofts-latest-os-on-your-device/#:~:text=Just%20go%20to%20Settings%20%3E%20Update,it's%20available%20on%20your%20device. If you have additional questions about your Yoga 9i 14, we recommend you contact Lenovo Premium Care at: 888-278-9707.

We are sorry to hear that you are having issues with updating the Operating Software within your Intel Evo-Certified, Lenovo Yoga 9i-14 model number 82BG0001US. Be sure you are updating to the right version Operating Software for your model laptop. Check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to to hear that you are having difficulty with the buttonless glass surface multi-touch touchpad, which supports Precision TouchPad (PTP) features, within your Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0001US. Here is a link to a video that demonstrates the features and functions of your Precision TouchPad:  https://support.lenovo.com/us/en/solutions/vid500008-precision-touchpad-settings-in-windows-10-thinkpad-ideapad. If the issues continue or you have other questions about your Yoga 9i 14, we recommend you contact Lenovo Premium Care at: 888-278-9707.

This Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0001US, ships with the latest Intel WiFi-6, wide-range/high speed 2x2 802.11ax frequency WiFi. If you are getting less than expected WiFi performance, check to be sure you have the latest version of Windows on the computer. Then update all BIOS files and drivers up to that latest version of Windows. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Premium Care at: 888-278-9707.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0001US. The included, garaged Active Pen within the Yoga 9i 14 has a battery life of up to 1 hour on a full charge. For the longest battery life, store the active pen within its onboard garage, when not in use, where the pen will recharge within its pen garage. The Evo-Certified Yoga 9i 14 ships with All-Day-Battery-Life, thanks to its Integrated 60Wh, Lithium-Polymer Battery, which within this configuration, has a battery life of up to 10 hours, depending on the work this device is performing. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Premium Care at: 888-278-9707.

The Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0001US, ships with a 14 inch (screen size measured diagonally) IPS - UHD (3840x2160) 10-point Multi-touch screen, with a brightness level of 500 nits, has a Glossy finish. This screen provides 90 Percent of the DCI-P3 color gamut for excellent color accuracy. This screen is HDR 400 and Dolby Vision Certified. This model ships with a Integrated 60Wh, Lithium-Polymer Battery, which within this configuration, has a battery life of up to 10 hours, depending on the work the device is performing. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Premium Care at: 888-278-9707.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 9i 14. Regarding issues with Microsoft Office programs, including Microsoft Outlook: There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0001US, ships with the Intel WiFi-6 2 x 2 802.11ax WiFi card. If you are having issues with WiFi connectivity, check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with the touchscreen on your Lenovo Intel Evo-Certified, Lenovo Yoga 9i 14. Try resetting the computer back to original factory settings to clear the issue you are having with the touchscreen functionality. Here is a link to instructions for resetting a Windows 10 laptop:  https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5#ID0EDD=Windows_10. Once you have the laptop reset, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Intel Evo-Certified, Lenovo Yoga 9i 14 model number 82BG0001US. Be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Premium Care for additional help at: 888-278-9707.

We are sorry to hear that you are having difficulty setting up the ultrasonic fingerprint reader within the Intel Evo-Certified, Lenovo Yoga 9i 14. Here is a link to instructions for setting up your fingerprint reader within Windows 10:  https://www.youtube.com/watch?v=BdXpmEcv51Y. Here's a tip for making your fingerprint reader work every time: Try lightly sliding your finger over the fingerprint reader. No need to press hard on the reader, in fact pressing hard on the fingerprint reader will distort your fingerprint and cause read errors. Here is a link to a YouTube video that demonstrates the features and functions of the Yoga 9i 14, including its Ultrasonic Fingerprint Reader. If you have more questions about your Yoga 9i 14, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

The Intel Evo-Certified, Lenovo Yoga 9i-14 model number 82BG0001US, ships with the latest Intel 6G, Wide-Range/High Speed 2x2 802.11AX Frequency WiFi. If you are having WiFi connectivity issues, we recommend you first check to be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Hello, we are sorry to hear you are experiencing an issue with the WiFi connectivity of your Lenovo Yoga 9i model # 82BG0001US. Please ensure you have the latest software, device drivers, and bios installed on your machine. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan” In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Hello, we are sorry to hear you had this experience with the Lenovo Yoga 9i 14" laptop model # 82BG0001US. This unit is rated for up to 9 hours of battery life. If you are getting substantially less battery life, please adjust your screen brightness settings. A setting of 100% brightness will drain your battery much faster than a lower setting. We recommend setting the screen brightness to some value below 100% that is still comfortable for you to view. Next be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686