Customer Ratings & Reviews

Great 2 in 1 but has a major issue where 8 GB of memory has gone missing! I didn't have any issues with the wifi that others have mentioned and the trackpad is also ok. Those seem to be the two major issues people report. I didn't see any thread with my issue where 8 GB is now GONE. I recently purchased this laptop and it's been great except this major issue where the OS and BIOS no longer sees 8 GB of memory. When I first got this from Bestbuy last weekend I confirmed it had 16GB of memory and Windows 10 showed that. While checking the updates in Vantage it suggested upgrading the BIOS. I went from the BIOS it came with EHCN40WW dated 9/24/20 according to System information in Win 10 to EHN65WW dated 7/1/21. I watched the BIOS utility flash and reboot my system. I also noticed it flashed successfully while rebooting although the text was very small and hard to read. After rebooting I didn't bother checking to confirm I still had 16GB since I didn't assume that would be an issue. Yesterday I upgraded from Win10 to Win11 and it took a while but went through fine. That's when I was startled to see I only had 8 GB of memory registered in Win 11! I rebooted and hit F2 to enter the BIOS utility and BIOS only show 8 GB as well! I called Lenovo premium support line and mentioned what happened. The support rep sent me the older BIOS EHCN40WW and I ran the utility in Windows again and it tried to flash back but this appears to not be supported like that. It started the BIOS flash utility in windows and then it just goes away and does not reboot and flash back. I noticed if I would of enabled the allow Flash Back in the BIOS it would of allowed me to return to the previous BIOS which I think might allow me to see the 8GB that's gone missing? I already tried rolling back from Win11 to Win10 and that didn't help. I didn't think it would since the BIOS only sees 8GB. I'm not sure if the BIOS update broke this system or something else? At this point I will probably return this to Bestbuy. I just want to make sure if I get a replacement that I won't run into this issue again. Does anyone else have this Bestbuy model and did they upgrade their BIOS from EHCN40WW dated 9/24/20 to EHN65WW dated 7/1/21? If so, did you have any issues? I would prefer to be on the latest BIOS if I get a replacement. This is very upsetting since I really like this 2 in 1. And here's the details on the Sticker: MTM: 82GB0001US MO: PF9XB0C14009 MFG Date 2020/12/14 This would of probably been a 5 star for me after more testing. It looks like I'll have to replace this or just take it back. Appreciate any input.

I’ve had this computer for several months now. At first I hated it, I am a graphic designer coming from a Mac but I wanted something that wasn’t so delicate. The resolution and sound are wonderful. However the trackpad makes it the most unbearable computer to use. I thought I’d give it a try and get used to it, but I still cannot stand it. I don’t currently use it for work, so when I go to use my computer I actually get anxious because the user experience is that bad. It’s far too touchy no matter what settings I change. If your dragging anything it will often double click prematurely or drop files. It’s either too precise or not enough, I’m not sure , either way doing simple tasks like changing a window size becomes a nightmare. I’ve never hated a computer more. And it’s a shame because if it weren’t for the trackpad it would be a great computer, but if you can’t use your trackpad we’ll, then it really doesn’t matter if the computer works. I will say if I use a mouse it’s much better, but I didn’t buy a laptop to have to carry around a mouse and have to sit at a table to use it.

Its a sleek laptop but not the most comfortable or fast one. Starting this from sleep sometimes is slow. Screen is great and bright. Battery is questionable.

I bought this laptop assuming I am getting a high end laptop that will be worth my money. Coming in at $1700, way over priced for what this laptop is. Let me first start off by saying the fingerprint reader is terrible. Hardly every works and I've wasted so much time behind it to make it work. Deleted my fingerprint and re add it. Tried other fingers but nothing works properly. Also, this laptop doesn't come with a facial recognition scanner. At $1700 price point and its competitors, you'd assume that it would come with it but nope. Also, the trackpad is terrible. It will click on its own when I am scrolling or just moving the cursor. Needs much more improvement as it doesn't work consistently. I played with the touch pad settings but it doesn't really do anything and it is never consistent on how the click is. There is one part of the touch pad where it clicks as soon as you apply the smallest amount of pressure. I changed the setting from low sensitivity to most sensitivity and there is literally no difference at all. One part of the touch pad still continued to click with the slightest amount of pressure causing me to try to avoid that part of the touch pad. Rest of the touch pad is very inconsistent. Sometimes it will click with almost no pressure and sometimes you have to apply so much pressure for it to click. Next, the wifi is very bad. I pay for 1 gig speed and I sit in my room 15 feet away from the router. Fastest speeds I have gotten is up to 20 mbps. Averages less than 10 mbps. Yes, I have done all the troubleshooting steps to try to fix the issue. How ridiculous. Can't take zoom calls without internet interruption. Even when I sit right next to the router I only get 70 mpbs. I realize with the wifi 6 cards signal can be weaker but I did the same test with my Spectre 14 which has the wifi 6 card and it got up to almost 800 mbps. Averages around 600-700 mbps. The spectre at the same price also comes with facial recognition, fingerprint reader, OLED screen and much better user interface where you can adjust thermal profiles. Battery life with this laptop and the spectre are pretty much similar depending on how you use it. Only things I like about this laptop is that it has rapid charging and the premium look. But the cons outweigh the pros by a longshot as this device doesn't perform as a premium laptop. With that being said, I will be returning this laptop and will just stick with the new HP Spectre 14. Also, the bottom glass panel with the touch pad and fingerprint reader is a huge fingerprint magnet. Fingerprints all over the panel makes it looks terrible which is inevitable.

This product is awful. I have had mine for two years and have had nothing but problems. I urge you to reconsider purchasing it and here's why: My first laptop broke after about 3 months of use. The screen stopped working (blacked out) and I had to send it back and get a replacement laptop. I have then had plenty of issues with the replacement over the past 20 or so months. First, the mousepad frequently stops working. I would have to reset and consult tech help to get it fixed every time. It's to the point now that it won't work at all and I can't use the laptop at all without an external mouse. The next issue is the camera. It also frequently doesn't work, usually because it says no camera is detected. This also led to painstaking resets and tech help to fix every time. It is also to the point now where it doesn't work and I have given up trying to fix it. Next are the keys. Recently, when it is plugged in and charging, the keys won't register and I can't type. The next issue is the pen. It falls out of its pocket when it is supposed to be clicked in all the time. I'm surprised I haven't lost it yet. Next is the finger print reader. It hasn't worked since the first two weeks I got it. I have had nothing but trouble with this device and I honestly don't remember a time when everything worked properly other than the first few weeks out of the box. This is inexcusable for a laptop this price. I will never buy a Lenovo again and I urge you not to buy this laptop so you don't have to deal with these issues.

Excellent computer! Got if or my wife. Feels heavy but the resolution UHD model is wonderful. Very fast internet and download of pages due to the fast Wi-Fi and faster processing power. Gets pretty hot sometimes. Good for watching movies, working on Adobe, has a stylus. There's only one thing I recommend. Just remove the bloatware and reinstall windows. It'll be even a better machine.

nothing but issues with this computer, drivers constantly get knocked off. Sent it in for repair but when I got it back the bottom frame on the computer was popping off, touch screen no longer worked and now the computer no longer connects to the keyboard and wont stay on unless connected to the AC adapter.

The Lenovo Yoga is very nice, because is fast, thing and has very excellents pictures

A pointlessly complicated computer. The touch pad is insanely sensitive. You'll spend half your time trying to change the settings. I spent 30 minutes trying to find a screenshot that computer told me it saved and yet it deleted or hid it in some deep dark pointless corner of the computer you can never find. It said it stored the screen shot in the clipboard. You can't search for clipboard in order to find the clipboard. You have to google what the shortcut for the clipboard is. After you finally get into the clipboard the screenshots aren't saved in there even though said they were.

The screen keeps cutting out i returned it. I read someone's else had the same issue so that's sucks

Brand new laptop would not power on. Called Lenovo tech support and got no help - just told to return it to Best Buy. Totally unacceptable for a laptop of this price and spec. Do not touch this laptop as it appears to have major manufacturing flaws.

The day i got the new product i had a screen flickering issue that only resolved for about 3 hours when i restart it. Ive heard that this issue is commonplace in this new line of products. Hopefully lenovo will fix it. Fortunately i got my money back

This laptop is a piece of junk. I’ve had it for 18 days and the screen is defective. On top of that BEST BUY will not allow an exchange after 15 days. Not happy at all with LENOVO OR BEST BUY

Spent a lot on this machine and although beautiful doesn't work at all. Could not even get it to run on the first day I owned it!

They will not prove match this. Do not buy from here.