Customer Ratings & Reviews

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 9i 14. We are pleased to hear that the Yoga 9i 14 meets your computing needs so well.

We are sorry to hear that you had an issue with your Yoga 9i. This model Yoga 9i implemented these new "Hot Keys" to help those using their devices in a new digital world where battery life, security and ease of use are as more important than ever. As you mentioned, each key has a purpose, for example, the ability to switch from light to dark more, as switching to dark mode also improves battery life with the OLED display, activating less pixels on the screen. Also, another key, being able to digitally blur your background with the tap of of button allows the user to blur their background for privacy or enhance your image along with its FHD 1080p IR webcam for a better picture where online meetings are higher than ever and login with your face instead of a password. With the edge-to-edge keyboard design, you still get the full-sized, award winning Lenovo keyboard design, along with these pre-mapped keys. Should you have personal preferences in keyboard layout or design, we recommend searching for these features in your solution to help ensure the perfect fit before you invest in any device.

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 9i 14. We are pleased to hear that the Yoga 9i 14 is working out so well for you.

This Intel Evo-Certified, Lenovo Yoga 9i 14, model number 82LU0000US, ships with Intel Evo-Certified, All-Day-Battery-Life, thanks to its Integrated 75Wh, Lithium-Polymer Battery, which within this model configuration, has a battery life of up to 10 Hours, depending on the work the device is performing. This Yoga 9i 14 also ships with a IR (infrared - Windows Hello facial recognition security capable) & FHD 1080p Hybrid webcam with Privacy Shutter, ToF (Time of Flight) Sensor for auto focus and includes Dual Array Microphones, built in. If you are getting less than expected broadcast video performance, the webcam ships with an HD (720p) webcam with Privacy Shutter and Dual Array Microphones, built in. If you are getting less than expected broadcast video quality, check to be sure that the protective film/tape has been removed from the lens of the webcam. This protective film/tape is installed at the factory, to protect the webcam lens during transit and needs to be removed prior to using the webcam. Also, you are getting substantially less battery life first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery Charge Threshold is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. You can turn off Battery Charge Threshold within the Lenovo Vantage APP installed on this computer. In Vantage select Battery Settings and turn off Battery Charge Threshold, if turned on. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 11 computer and how to manage them for better system performance: https://websiteforstudents.com/how-to-find-what-is-running-in-windows-11/. Then, finally, be sure any software you installed is compatible with Windows 11. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If any of the problems persists, we recommend you contact Lenovo Premium Care for additional help at: 888-278-9707.

We are sorry to hear that you are having issues with the webcam on your Intel Evo-Certified, Lenovo Yoga 9i 14, model number 82LU0000US. This Yoga 9i 14 ships with a ToF, FHD 1080p & IR (Infrared - Windows Hello Facial Recognition compatible) webcam with Privacy Shutter and Dual Array microphones built in. First, be sure that the Privacy Shutter is in the open position before you try to use the webcam. If there is a red dot over the webcam lens, the Privacy Shutter is in the closed position. Slide the Privacy Shutter to the right/left to open/close the Privacy Shutter. Here is a link to the User Guide for this Yoga 9i 14, which illustrates the location of the Privacy Shutter switch on page 1:  https://download.lenovo.com/consumer/mobiles_pub/yoga_9_14iap7_userguide_en.pdf. If the Privacy Shutter is in the open position, but the problem with the webcam persists, here is a link to some troubleshooting tips for fixing webcam issues within Windows 11:  https://support.microsoft.com/en-gb/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5#:~:text=the%20search%20results.-,Find%20your%20camera%20under%20Cameras%2C%20Imaging%20devices%2C%20or%20Sound%2C,opening%20the%20Camera%20app%20again. Finally, if the issue continues and you are currently out of the USA, you can check for International Warranty Coverage for your Lenovo Yoga 9i 14 at this web site:  https://pcsupport.lenovo.com/us/en/iwslookup#/ideapad. Just put the model number in the space provided (82LU0000US), then select the Country you are in from the dropdown menu provided, to see whether there is coverage for your Yoga 9i 14 in the Country you are currently in and how to make contact with a warranty service provider, if service is available in that Country.

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 9i 14. We are pleased to hear that the features and performance of the Yoga 9i 14 meets your computing needs so well.