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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 292 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Yoga 9i 2-in-1 laptop highly for its overall performance, portability, and speed, with users praising its smooth operation and best-in-class OLED display. The design is also appreciated for its thinness. However, some customers have expressed concerns about the battery life and fan noise. Additionally, a few users have reported issues with heat dissipation, pen quality, and the laptop's susceptibility to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 292 reviews
  • Rated 3 out of 5 stars

    Perfect, until....

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop would be absolutely amazing, if it wasn't for a couple big issues that arose. I ran into a problem where the screen randomly turns off. Then when I put it into tablet mode it turns off that way too. Still seeing if I can get the problem resolved. If so I would increase my rating. I absolutely love this computer and am very sad to see it start to malfunction. Reaching out to Lenovo and BestBuy to see if they are any help. I've taken amazing care of it and it's still within warranty so we will see how it goes from this point on.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JackB, we're sorry to hear that you ran into issues with your Yoga. To help resolve this issue, for now, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We thank you for your feedback and your time taken to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my comp. Is excellent product ,very fast ,the display is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2-1 laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Pen is okay. Writing to text works pretty well but is better on other platforms. Love the features. Tablet mode takes some getting used to, but as I become more familiar should be easier to work with.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PaulG, thanks for choosing Lenovo! We are glad to know that your Yoga has been great overall, and we appreciate you sharing your feedback with us, as it does not go unnoted. Lenovo

  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my business and thus far it is still running great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Affair Back to College for all 3 boys!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience online and in store were fantastic. We are heading into the store to inquire about new phones for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product.. easy to use and easy to understand .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, pappu, thank you for choosing Lenovo! We are glad to hear that your Yoga 9i has been excellent, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Incredible Video

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing video quality. I really like to speaker and how large the buttons are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop so far. I have no complaints so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Jimmy. Thank you for choosing Lenovo! We are glad to hear that your Yoga 9i has been good so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    DON'T BUY! THEY MESSED WITH THE KEYBOARD AGAIN!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased a Loga laptop to find out that they have messed with the keyboard. This is a NEVER EVER DO IT AGAIN lesson that they need to learn. They have added relatively useless and very unnecessary buttons on the right side of the keyboard that if you are a fast typer, you will constantly find yourself hitting. They change screen brightness, open unwanted control panels, etc. For the life of me I can't understand why they ruin their products by committing this cardinal sin. I have returned an otherwise okay laptop because I find I could not adjust to the keyboard, and I have wasted a lot of hours setting up a laptop that is ultimately rendered a piece of junk by the keyboard. So frustrating!!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, DavidG. We are sorry to hear that the row of special keys to the right of the QWERTY keyboard was a miss to you. There are a range of products with different features and this specific Yoga features this unique way to tie a function to a single key with the goal of convenience in mind. We understand your perspective and appreciate your feedback. We hope that you consider out products in the future again and thank you for your time in writing your review. Lenovo

  • Rated 3 out of 5 stars

    Screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was advertised a Military grade and a great system. It seem to function as well as any other laptop. Screen cracked in first few months. I took it in for repair, per Best Buy 1 year repair, paid an extra $99. They now have my computer, and the part (screen) is not available. My options, after waiting 30 days, may be a replacement computer. They won’t send that computer back. Frustrated with experince and being sold on warranty.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi there,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your Yoga 9i. We apologize for the frustration and inconvenience that this has caused you.

      We'd like to clarify that while most of the Yoga series features MIL-STD-810H certification to uphold to various usage, its screen is not designed to handle strong outside forces.

      We appreciate your comments and will consider them for future improvements. Please feel free to reach out to us with any questions or requests for assistance.

      Best regards,
      Lenovo Lenovo

  • Cons mentioned:
    Pen quality

    Rated 3 out of 5 stars

    I bought open box one. My pen is not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pen is not working. It comes with 0% charge and then I plugged in for one hour still it is not getting charged. Can someone help me to solve this

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AiswaryaG, we're sorry to hear that you're having trouble getting your pen to work. If your pen is not charging, it's possible that the power input it too high for the pen. You may need to use a lower output charging source, like the USB port of your Yoga 9i, to charge the pen. Once it charges, ensure than you have the Lenovo Pen Settings app installed, as it can help with pen functionality once its powered (here's a link to see the app in Microsoft Store: https://apps.microsoft.com/detail/9MVLWT5DMSKR?hl=en-us&gl=US&ocid=pdpshare). Feel free to reach out to Lenovo Support so we can help you further. Lenovo

  • Cons mentioned:
    Battery life, Fan noise

    Rated 2 out of 5 stars

    why do the fans turn on when check email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why lenovo??!?! you have the fans running almost at all times? that in turns uses more power and even in battery saver mode it gets less than 10 hours of battery life.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, EdL1. We are sorry to hear that your Yoga has brough about some dissatisfaction. There could be several reasons as to why your fans activate during single, basic tasks like email checking, so let's work together to resolve this. First, we recommend checking for updates in Windows Settings > Windows Update > Check for updates. Also, look for updates available in Lenovo Vantage > Check for updates on the home screen. If these steps do not resolve your issues, you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review. Lenovo

  • Rated 5 out of 5 stars

    Highly Recommmend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Best Buy employee when we wanted to purchase the laptop. He has good knowledge on the config and good buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HarishR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your purchasing experience was great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pen, the keyboard, just everything. My only dislike is there is no numeric keypad.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CynthiaC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are loving almost every aspect of this Yoga 9i.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    My new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop! It is extremely sensitive and i am still getting used to mistakingly turning off my keyboard. The facial recognition and fingerprint security options are the best! Great purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LetitiaF, thank you for choosing Lenovo! We are glad to hear that you love your Yoga 9i and its features, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    A great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an older model of the same . If this one lasts as long and as well there will be NO complaints !!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey razz,

      Thank you for choosing Lenovo again and for sharing your feedback with us!

      We are glad to hear that your experience with your Yoga 9i has been great so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop and has a premium feel. The screen resolution is too good and the 360 rotation is quite stable. Also loved the sound bar on the laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PuneetL, thanks for choosing Lenovo! We're glad to hear that your Yoga 9i is working out awesomely for you, and we appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use especially if familiar with the operating system. Love the touch screen and flexibility.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi terpton, thanks for choosing Lenovo! We are glad to hear that your Yoga is working out smoothly for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for university. Very good investment. The battery life is excellent

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey FainaS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Yoga 9i is working excellently for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice laptop. It is also very comfortable to use. I would recommend this laptop. Good price and good quality.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NikhilS, thanks for choosing Lenovo!

      We are glad to hear that your time with your Yoga 9i has been quite nice, and we appreciate you sharing your feedback with us. Lenovo