Customer Ratings & Reviews
- Model:
- 83LC0001US
- SKU:
- 6615766
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the Yoga 9i 2-in-1 Aura Edition's overall performance, screen quality, and portability. Many users find the battery life and processor speed to be great, while others appreciate the lightweight design. The sleek design and ample RAM also contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Supervisor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop it’s work all I want so it’s interesting laptop
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Excellent customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service provided by the representative.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
It’s a good one but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop but with every windows pc annoying is the touchscreen aspect where it has a lag.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Nitin,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue with your Yoga 9i 2-in-1 Aura Edition. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address this and improve your experience with your Yoga 9i. We also wish to learn more details about your time with your Yoga to gain a further understanding of the issue you mentioned.
First, regarding the “lag” with touch input that you mentioned that you mentioned, could you please share details on what applications you may be using, and when this issue occurs? How frequently does this happen? Or is this a consistent, general issue? Any other information you may feel relevant to this is also welcome.
In the meantime, to try to resolve this, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
We hope that the information shared helps provide some insight and understanding that may improve your sentiments on the system.
We are pleased to read that your experience with your Yoga has otherwise good.
We look forward to hearing more from you, so please don’t hesitate to leave us a note in the Q&A section of this product page to continue this discussion and share details on the points we’ve inquired about, along with any further comments you may have regarding your experience.
Best regards,
Lenovo
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, pictures good, and fast internt
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Laptop Touchscreen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Laptop with touch screen is a computer and tablet all in one.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey user211062,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you love this Yoga 9i 2-in-1 Aura Edition.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
School and Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good laptop for office and school activities.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JhenelleV-
Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that the Yoga 9i 14" Aura Edition is working well for your business and school needs. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.
Best wishes,
Lenovo
Love it, but not for me
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot. The screen size is the only thing I didn't love, but the overall quality is great! Definitely has issues with the volume when flipping into tablet mode though.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MallB,
Thank you for sharing your feedback with us. We are sorry to hear that this Yoga 9i 2-in-1 Aura Edition was not a good fit for you, leading to you returning it.
We appreciate your comments, and we hope that you choose our products again in the future.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best,
Lenovo
Expensive Junk - Do NOT Buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very frustrated in this recent purchase. The laptop costs a lot of money. They keyboard feels very cheap. Also, I installed required updates and the sound no longer works. I have been on for many hours with Windows support now Lenovo. It's only a few months old. Read reviews, others have sound/audio issues as well. I wish I would have never bought this junk product. Coming from Apple, I never had audio issues and the laptop was a solid performer with no issues after updates!
No, I would not recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale, does what it was bought for, (school work). However does not reach advertised battery life and while it does run mostly smoothly, it still has bloatware.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Joshua,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue and discovered some pain points when using your Yoga 9i 2-in-1 Aura Edition. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your Yoga 9i.
First, regarding battery life, the advertised battery life that's listed on this Yoga's product page is a result of the laptop being used under specific conditions. Since there are many variables to contribute to battery life, it will always be a range that varies depending on device workload, settings, and more. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Next, with the bloatware you mentioned, we pride ourselves on trying to offer cleaner images for our users. If there is any non-essential software or apps that you do not wish to be installed on the device, you can remove them. If you're not familiar with this process, please visit this Microsoft Support webpage tied to the following webpage for details: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98
We hope that the information shared helps provide some insight and understanding that may improve your sentiments on the system.
We look forward to hearing more from you, and please feel free to reach out to us via the Q&A section of this product page with any questions or requests for further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Speakers (7- Cirrus Logic XU)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker stopped working shortly after setup and now seeking help. The speaker bar is located on the hinge that is used to open and close the unit and seems it is broken after one month
No, I would not recommend this to a friendTouchpad not recognized, stylus pen missing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this item as "open box in excellent condition." It unfortunately arrived without the stylus pen. The touchpad is defective and isn't recognized at all, likely due a firmware or hardware issue. The touchpad worked only once or twice after I updated the system, but disappeared after I rebooted the machine. Best Buy didn't provide any meaningful assistance over the phone. (I brought the machine with me overseas and couldn't return it within the return period.)
No, I would not recommend this to a friendBad shopping experience open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the laptop from Open Box Excellent, however, it didn't come with all the accessories as advertised. It was supposed to include a stylus that never arrived despite my complaint to customer service, and the charger wasn't the brand but an HP charger. The service was terrible, I've never experienced anything like this before, and it ended up being a bad experience.
No, I would not recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed little lag while opening the applications
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DineshK,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 9i 2-in-1 Aura Edition. We apologize for the frustration and inconvenience that this may be causing you, and we'd like to work with you to address this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Don’t buy it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this laptop for less than 4 months and it won’t turn on. I’ve tried every method to get a response or light to turn on…nothing. Apparently it’s a common issue with these.
No, I would not recommend this to a friendPoor customer services
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month after purchase the sound stopped working and I thought I was sound drivers, I updated the sound drivers and nothing happened. I returned it to best buy but they said I don't have membership and I can't return or they can't check on it. Something I bought brand new worth over $1800. Best buy customer service is poor and they don't care. I contacted lenovo and they said the hardware is the issue and they need me to ship it to them. Such a waste of time with my school projects. A new laptop less that three months old never dropped it or anything and has hardware issues?? So fishy and creepy. Poor customer service from Best buy
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EvanslennoxO,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your Yoga 9i 2-in-1. We apologize for the frustration and inconvenience that this has caused you, and if you'd like, we wish to work with you to try to resolve this.
The Customer Care team may need to get hands on the device to determine the root issue and repair the system so that you can get back to using the laptop without any issue. We understand your perspective on sending the device out, and we appreciate your comments.
We wish to provide the best experience possible, and we look forward to making this right for you. Please feel free to reach out to us via the Q& A section of this product page should you have any questions or further input regarding this.
Best regards,
Lenovo
Don't bother
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend! My audio doesn't work and no one has been able to resolve the issue.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
its good for under 2 months then it will break
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i got this it was great but 2 months in the audio stopped working completely. i tried everything i could that the laptop suggested. im going to return it after christmas
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Useless do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! Worked great for a month and stopped working. Best Buy did a hard reboot and it restarted at Best Buy , I got to work and it didn’t work! 1,500$ paid I wouldn’t have fathomed having it be so useless. I’d like a refund. Please reach out to me.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AmyB-
Thank you for sharing your experience with us. We are incredibly sorry to hear that you are having issues with the Yoga 9i Aura Edition. Our goal is to offer the best user experience with all our devices and are saddened to hear that we did not deliver. We understand how frustrating it must be to have to spend time trying to troubleshoot your device. We would like the opportunity to make this right.
Please reach out to Lenovo Support here: 855-253-6686 and work with one of our dedicated support team members who can help you with next steps.
Please reach out to us through the Q & A section of this product page with any updates or questions.
Best wishes,
Lenovo
Horrible Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible horrible. I spent $2k on a laptop and there is nothing but glitches. Can’t get on Zoom, can’t get Adobe acrobat to work, and have lost functionalities with Lenovo. Geek Squad does one thing and creates another problem. Need help ASAP and a fully functional laptop!!!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AmirZ,
Thank you for sharing your concerns with us. We are sorry to hear that you are having trouble with your Yoga 9i 2-in-1. We apologize for the frustration and inconvenience that this may be causing you, and we're happy to work with you to try to resolve the issue.
To start, regarding the system stability issues, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Also, please attempt to uninstall and reinstall the Zoom and Adobe software after updates are applied to see if this improves your experience as well.
Please let us know what else we can do to help you via the Q&A section of the product page. Your satisfaction is important to us.
Best regards,
Lenovo
Never recieved order from 3rd party delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was supposed to be delivered by ontrac delivery, they fake signed delivery with no photo whatsoever, best buy refuses to do anything about this despite requiring a signature for delivery. Asked to verify signature and that it matches my actual signature, refuses to do so and says they wont do anything about it.
No, I would not recommend this to a friend