Customer Ratings & Reviews
- Model:
- 83FF0000US
- SKU:
- 11277494
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Best computer purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It meets my needs and is flexible. Best computer I have purchased
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, CharlieH, thank you for choosing Lenovo! We are glad to hear that you are loving your Yoga Book 9i, and we appreciate you taking the time to share your perspective with us.
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I’ve purchased open box in excellent condition and yes it’s like a brand new laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MustafaM, thank you for choosing Lenovo! We are glad to hear that your Yoga Book has been great for you, and we appreciate you taking the time to share your experience with us.
Amazing!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer!! Great product makes things very productive.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, ky99e12, thank you for choosing Lenovo! We are pleased to hear that your Yoga Book 9i has been amazing for you, and we appreciate your time taken to share your experience and feedback with us.
Overheats when charging and Sound Quality Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 months of owning and it overheats when charging (using the charging cord that came with it.) Also, the speakers sound like something broke off and is rattling in there. The idea of this computer is amazing, unfortunately it's not living up to the hype. Of course, outside of the return window.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MicheleN,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga Book 9i. We apologize for the frustration and inconvenience that this has caused you, and we'd like to work with you to try to improve your experience.
To start, regarding the heat produced while charging, this Yoga Book 9i features an active cooling system, along with other components and software, designed to enable the user to power through work without throttling due to heat produced. We recommend that the bottom of the device, where the air intake vents are, is clear of obstructions to increase air flow.
Additionally, the Yoga Book features Smart Control, enabling the user to use the key command combination of Fn + Q to toggle between thermal/performance mode. For instances where you may use the device in your lap or a situation where the intake vents may be obstructed, we recommend switching to cool or quiet mode to help with the heat felt on the bottom of the machine.
Also, please check for and apply any available updates through Lenovo Vantage and Windows Update Settings to help ensure you are using the latest software and drivers to ensure your system is running as efficiently as possible.
With the speakers, we recommend adjusting sound settings using the Dolby Access app on your Yoga Book. If this does not improve your audio experience, please let us know so that we can share the next steps.
Please update us when you can regarding this via the Q&A section of the product page and let us know if you need further assistance or have any questions.
Best regards,
Lenovo
FANCY, BUT. ..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fancy device and neat concept. Not worth the high price
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey WilliammM,
Thank you for sharing your feedback with us. We are sorry to hear that the Yoga Book 9i did not fulfill its proposed value for you. We are interested in understanding what led you to draw this conclusion, as this can help us to improve our products for all.
If you could, please share as many concerns as you can in the Q&A section of the product page so that we can address your feedback as soon as possible.
We look forward to hearing from you, as your input is important to us.
Best regards,
Lenovo
Defective item when shipped …
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop seemed like it was going to be great but as soon as it was shipped to me, I started the process of setting it up and then it shut down on me and essentially was defective. Luckily I got a new one on an exchange ! Computer is great !!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Kenzie, thanks for choosing Lenovo! We are glad to hear that your new Yoga Book is working great for you, and we appreciate you taking the time to share this experience with us.
Let it bake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is awful. Dual displays means it runs hotter than the surface of the sun. The virtual keyboard implementation is really really poorly done. Any UAC prompt will hijack the lower display. No apps on the little quick bar. Buy this if you want a sluggish overheating desktop replacement for two monitors. I wanted to love it so much, but it's a half baked product. Pros: OLED Screen looks really really nice. Too bad this is a computer and not just a monitor.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Suspi,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Yoga Book 9i. We apologize for the frustration and inconvenience that this may be causing you. We wish to provide the best experience possible, and if you'd like to, we want to work with you to try to improve your experience.
To start with thermal performance and UI issues, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Also, check for updates via the User Center app > About > Check for updates. We hope that this helps, and please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Worse Laptop EVER!!! Don't get it!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buggy, crash, and really hot when on. I really liked the features that come with the device, but it's unusable. I purchased 100 dollars worth of apps just to swap it for an ipad. I recommend waiting for the next version, and hopefully, they will fix the problems. I really liked the device, but trust me. Wait for the next version. DO NOT BUY
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SirDuh,
We are sorry to hear that you had trouble with your Yoga Book 9i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Image retention
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box in good condition, only to find out image retention on screen which geek squad missed it
No, I would not recommend this to a friendBroken Screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with a broken screen. I was leary that it may not be right for me because I travel a lot and didn’t want to take the chance of it breaking. Thankfully, Best Buy was amazing refunding my money.
No, I would not recommend this to a friendMaybe in a few years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good device USB C ports are low voltage and do not properly run my Jabra headset
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AmyL. We are sorry to hear that your Yoga Book fell short for you and was not a good fit for you. We hope that you find the right solution for you and try future iterations of the device. Thank you for taking the time to leave a review with us.
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came with some scratches and there was no protection for the dual screens either. When I opened the laptop, little plastic pieces were falling out, it was honestly not a good purchase. I don't know if I would recommend this laptop to anyone.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey calypso89, we're sorry to hear that you encountered this issue with your Yoga Book. Was your device an open-box product? If so, we recommend working with Best Buy customer service to discuss resolution. Please reach out to Lenovo Support if we can be of assistance, and we appreciate your time posting your feedback.
Pen/ Stylus broken upon opening- BB no help
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picked up laptop -the pen was broken. I have called multiple times to get the pen replaced and am told to go to the store
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn’t smooth when sliding windows from screen to screen. One side is heavier than the other and the stand, nor holding it, balances it correctly. The pen and finger writing is horrible. I could have purchased a tablet a saved 98% of the cost and still have a better product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Jenine. We're sorry to hear that your Yoga Book 9i isn't working out for you so far. If you still have your device, let's work together to try to resolve your issues. First, we recommend updating the user center software for your Yoga Book. To do so, open the app, visit Settings and check for updates. Also, ensure that the "flick" to another screen feature is enabled to help with window transition. Also, if the stand is set correctly and on a flat surface, the system should be able to stand vertically with the heavier side in the base of the stand, then the device placed horizontally in the center without issue. Also, to improve touch and pen input, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet your issues persist, in-depth troubleshooting will be necessary to fix the problem, which we then recommend contacting Lenovo Support for further assistance. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Bad experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent open box but missing accessories. No customer service support.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BinhN,
We appreciate your time taken to share your perspective. We are sorry to hear that your experience has been poor thus far. We recommend considering contacting Best Buy Customer Service at this number: 1 (888) 237-8289, or working with your local Best Buy location to discuss your resolution options.
Please don't hesitate to let us know what we can do to improve your experience with your Yoga Book 9i, as your satisfaction is important to us.
Regards,
Lenovo
Stopped working after 4 days!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, stopped working after 4 days. Couldn’t access settings at all. Touch screens stopped working. Perhaps it was a dud, but never again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Bradley, we are sorry to hear that you had trouble with your Yoga Book 9i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Definitely a great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this so much. I have had it for a little over a year and I love it more than anything. I am in grad school and the way I can research on one screen and write papers on the other screen is incredible. I can't imagine using anything else now. I love having the dual screen. I do use another keyboard instead of the one it came with. I used a logi popkeys keyboard and just works better for me. Again, I highly recommend this laptop. It is worth it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JessicaT, thanks for choosing Lenovo! We're thrilled to hear that you are absolutely loving your Yoga Book 9i, and we really appreciate you sharing your experience and feedback with us.
Great computer. I have no complaints!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics are awesome! I love the dual screen and how fast this is.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a cool laptop and it’s so nice having two screens!
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The screen is amazing. Definitely needs a screen protector for tablet use and there is almost no selection for a hard case. Overall a very good laptop to have!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are loving your Yoga Book 9i 2-in-1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo