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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 200 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Yoga Book 9i's dual screen, praising its versatility and stunning OLED display. Many appreciate the sleek design and long battery life, although some users have noted concerns about the keyboard quality and limited RAM. The innovative design and functionality are frequently highlighted as key selling points.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 200 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer so far by far a great experience for me

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Harry, thanks for choosing Lenovo! We are glad to hear that your Yoga Book 9i has been the best computing experience for you so far, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Best computer purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It meets my needs and is flexible. Best computer I have purchased

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CharlieH, thank you for choosing Lenovo! We are glad to hear that you are loving your Yoga Book 9i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer!! Great product makes things very productive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ky99e12, thank you for choosing Lenovo! We are pleased to hear that your Yoga Book 9i has been amazing for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Defective item when shipped …

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop seemed like it was going to be great but as soon as it was shipped to me, I started the process of setting it up and then it shut down on me and essentially was defective. Luckily I got a new one on an exchange ! Computer is great !!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Kenzie, thanks for choosing Lenovo! We are glad to hear that your new Yoga Book is working great for you, and we appreciate you taking the time to share this experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I’ve purchased open box in excellent condition and yes it’s like a brand new laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MustafaM, thank you for choosing Lenovo! We are glad to hear that your Yoga Book has been great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    Needs a real touchpad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lack of a real touchpad made this a difficult item to use The laptop had a dent in the top lid (opposite side of the screen) from the factory. Should have been caught in quality control.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello lhk123,

      Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.

      First, regarding the virtual touchpad, this was designed to be supplemental in the device experience to use in place of the bundled mouse that comes with the Yoga Book. With the dent you mentioned, we recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Broken Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a broken screen. I was leary that it may not be right for me because I travel a lot and didn’t want to take the chance of it breaking. Thankfully, Best Buy was amazing refunding my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse Laptop EVER!!! Don't get it!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buggy, crash, and really hot when on. I really liked the features that come with the device, but it's unusable. I purchased 100 dollars worth of apps just to swap it for an ipad. I recommend waiting for the next version, and hopefully, they will fix the problems. I really liked the device, but trust me. Wait for the next version. DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SirDuh,

      We are sorry to hear that you had trouble with your Yoga Book 9i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues.

      We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Maybe in a few years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good device USB C ports are low voltage and do not properly run my Jabra headset

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AmyL. We are sorry to hear that your Yoga Book fell short for you and was not a good fit for you. We hope that you find the right solution for you and try future iterations of the device. Thank you for taking the time to leave a review with us. Lenovo

  • Rated 1 out of 5 stars

    Bad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open box but missing accessories. No customer service support.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BinhN,

      We appreciate your time taken to share your perspective. We are sorry to hear that your experience has been poor thus far. We recommend considering contacting Best Buy Customer Service at this number: 1 (888) 237-8289, or working with your local Best Buy location to discuss your resolution options.

      Please don't hesitate to let us know what we can do to improve your experience with your Yoga Book 9i, as your satisfaction is important to us.

      Regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with some scratches and there was no protection for the dual screens either. When I opened the laptop, little plastic pieces were falling out, it was honestly not a good purchase. I don't know if I would recommend this laptop to anyone.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey calypso89, we're sorry to hear that you encountered this issue with your Yoga Book. Was your device an open-box product? If so, we recommend working with Best Buy customer service to discuss resolution. Please reach out to Lenovo Support if we can be of assistance, and we appreciate your time posting your feedback. Lenovo

  • Rated 1 out of 5 stars

    Pen/ Stylus broken upon opening- BB no help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked up laptop -the pen was broken. I have called multiple times to get the pen replaced and am told to go to the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t smooth when sliding windows from screen to screen. One side is heavier than the other and the stand, nor holding it, balances it correctly. The pen and finger writing is horrible. I could have purchased a tablet a saved 98% of the cost and still have a better product.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Jenine. We're sorry to hear that your Yoga Book 9i isn't working out for you so far. If you still have your device, let's work together to try to resolve your issues. First, we recommend updating the user center software for your Yoga Book. To do so, open the app, visit Settings and check for updates. Also, ensure that the "flick" to another screen feature is enabled to help with window transition. Also, if the stand is set correctly and on a flat surface, the system should be able to stand vertically with the heavier side in the base of the stand, then the device placed horizontally in the center without issue. Also, to improve touch and pen input, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet your issues persist, in-depth troubleshooting will be necessary to fix the problem, which we then recommend contacting Lenovo Support for further assistance. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 1 out of 5 stars

    Stopped working after 4 days!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, stopped working after 4 days. Couldn’t access settings at all. Touch screens stopped working. Perhaps it was a dud, but never again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Bradley, we are sorry to hear that you had trouble with your Yoga Book 9i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Dual screen

    Rated 5 out of 5 stars

    Definitely a great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much. I have had it for a little over a year and I love it more than anything. I am in grad school and the way I can research on one screen and write papers on the other screen is incredible. I can't imagine using anything else now. I love having the dual screen. I do use another keyboard instead of the one it came with. I used a logi popkeys keyboard and just works better for me. Again, I highly recommend this laptop. It is worth it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JessicaT, thanks for choosing Lenovo! We're thrilled to hear that you are absolutely loving your Yoga Book 9i, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great computer. I have no complaints!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are awesome! I love the dual screen and how fast this is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The screen is amazing. Definitely needs a screen protector for tablet use and there is almost no selection for a hard case. Overall a very good laptop to have!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are loving your Yoga Book 9i 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Problems, bought premium warranty, still not fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has problems putting out video signal to USB C monitors. Check online. I bought the premium on-site warranty. On-site guy couldn't fix it. Sent the thing to Houston for repair. They can't fix it, and their communication sucks. In the meantime, since i need a working computer, bought the Thinkpad x1 fold 16. Love that form factor. So far, no problems with that. But the yoga book 9i, i regret the purchase.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, BKFrank. We're sorry to hear that you are having such trouble with your Yoga Book 9i. We will investigate this issue further to make the necessary changes, and in the meantime, please remain in contact with Customer Care to resolve this issue long term. Thank you for taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 5 out of 5 stars

    Best thing ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. I hook this up to a monitor and have 3 screens- its small enough to work on a plane, in the car, on the couch....

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CoryE,

      Thanks for choosing Lenovo!

      It is good to know that you absolutely love your Yoga Book 9i, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 1 out of 5 stars

    Don’t buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this computer months ago and my computer no working good I sent to depo 2 times a one time they come where i live and they can’t fixed im not recommend this computer they don’t help to fix it

    No, I would not recommend this to a friend