Customer Ratings & Reviews
- Model:
- 81TD001YUS
- SKU:
- 6388041
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the responsive touch screen, ease of use, and lightweight design as significant advantages. Positive feedback also frequently mentions strong performance and good battery life. However, some users reported issues with the device overheating and occasional excessive fan noise. A few customers also commented on the price point being higher than expected.
This summary was generated by AI based on customer reviews.
Worst Laptop ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having lot of issues with the laptop display. I started having this problem after 8 month of purchase... Latptop display wont work at all I am using external monitor to see as the display no longer works. I strongly wont recommend this faulty model from Lenovo.............
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the screen on your Lenovo Yoga C740-15. First, be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers, including those for the display, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue with the laptop screen continues, then resetting the computer back to original factory settings may correct the issue. Here is a link to options for resetting a Windows 10 computer back to original settings: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-10-31ce2444-7de3-818c-d626-e3b5a3024da5. If the issue continues, wee recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.
Touchpad Doesn't Work!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer has been quite good, outside of the touchpad working about 50% of the time. The cursor disappears for long stretches of time, reappears, and so the cycle goes. Lenovo technical support was useless, told me to take it to Best Buy, where I'm sure there will be stern looks about not buying Geek Squad support, and some nice, pricey charges if I decide to go that route. Or I can mail it in and lose use my laptop for several weeks, according to the rep. I will probably try getting a mouse, but let me save you the hassle - don't buy this - new, open box, or otherwise. Completely unacceptable performance. My last laptop was less than half the price and worked like a charm for 7 years, then I stupidly decided to upgrade to a mid-grade laptop. Maybe I just got unlucky.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the touchpad within your Lenovo Yoga C740-15, model number 81TD0005US. First, tap the HotKey in the F6 position on your keyboard. This HotKey toggles the touchpad functionality on/off. If this does not fix the issue, now check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
one Major Flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the Lenovo 730 for about 18 month. This is the generation prior to the 740. Works great and not a lot of bloatware. Great machine imo. HOWEVER, these Yoga laptops have one major issue which seems to be consistent with many Lenovo touchscreens. The Touch screen stops working with your finger. It still works with the Lenovo pen but that's about it. Apparently it's a BIOS/Driver issue and Lenovo refuses to address this issue. if you're going to buy this laptop with the intention of using the touch screen, I would recommend looking into this issue further. You'll see this issue goes back all the way to 2016
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. First, be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after updating the operating software, resetting the computer back to original factory settings may fix the screen issue you mention. Here is a link to instructions for resetting a Windows 10 laptop back to original settings: https://support.microsoft.com/en-us/help/12415. If the issue continues, we recommend you contact Lenovo Tech Support for further help at: 877-453-6686.
Laptop opens with black screen and not booting up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop two days back. I am unable to boot the laptop. After power on, only black screen comes. I couldn't do anything. Very disappointed with this purchase
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. It is possible that restoring the computer back to original factory settings may correct the issue. Since you can not boot the computer, this system is equipped with OneKey Recovery System. There is a very small pin hole on the back, right side of the device, right near the cooling vent on the back of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer restored to original settings, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a teacher teaching remotely and purchased this computer on 9/7 for work. This week it stopped working so after speaking with the very unhelpful technicians at Lenovo I am am having to PAY to send it in for hardware repair since it is too late to return it and will be without it for at least 9 business days. Do not purchase.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. It is possible that resetting your computer back to original factory settings may correct the problems you describe. Since you can no longer boot the computer properly, This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near top right corner of the cooling vent on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer restored, Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
7 Months And Computer is Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased only 7 months ago. Computer started losing blocks of charges a few days ago and then suddenly wouldn’t turn on. Technician says Windows is corrupted and now a little more than a half-year infuse the computer is useless. So, yes, one star.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. It is possible that restoring the computer back to original factory settings may correct the issues you describe. There is a Recovery Version of the factory installed operating system within the system memory. Since you can not boot the computer, this system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.