Customer Ratings & Reviews

We are sorry to hear that you had issues with your refurbished Lenovo Yoga C930-14. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
https://www.laptopmag.com/articles/laptop-brand-ratings

We are sorry to hear that you are having issues with your Lenovo Yoga C930-14. From the description you provide, of the issues you are experiencing, it sounds as though there may be incompatible software installed on the computer. Resetting the computer back to original factory settings may correct your issues. Here is a link to instructions for resetting your Windows 10 computer back to original factory settings:  https://support.microsoft.com/en-us/help/17085/windows-8-restore-refresh-reset-pc. Once you have the computer back to original settings, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You can update Windows 10 to the latest version, then update the BIOS files and drivers on the computer to that latest Windows 10 version, by scanning the computer with the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with your Lenovo Yoga C930-14 4K model. Since the issues you are experiencing took time to develop, first, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. Second, be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers. You can easily accomplish this by scanning the computer with the Lenovo Utility software on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

The pen is shipped within the computer, in the Pen Garage on the back of the computer.

We are sorry to hear that you are having issues with the Lenovo Yoga C930-14. We recommend you contact Lenovo Tech Support for help with your specific issues at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga C930-14 4K model. It is possible that restoring the computer back to original factory settings may correct the issues you are having. Since you can not boot the computer any longer, this model ships with a Novo Button System for entering the BIOS mode. For the Yoga C930-14: Press Fn + Power button to open the Novo Button Menu. The Novo Button Menu provides four options: Normal Startup, BIOS Setup, Boot Menu and System Recovery. Once in the System Recovery menu follow the instructions for resetting the computer back to original factory settings. Once you have the computer restored to original settings, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you had issues with Microsoft Office on your Lenovo C930-14 4K model. The issue you are describing may be due to an outdated version of Windows 10 operating system on this device. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

The Lenovo Yoga C930-14 ships with 16GB of RAM. The Processor within this configuration is the Quad-Core/Eight-Thread Intel Core i7-8550U processor. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Thank you for choosing the Lenovo Yoga C930-14 4K model. We are pleased to hear that the features and performance of the Yoga C930-14 4K model meets your computing needs so well.

Thank you for choosing the Lenovo Yoga C930-14 4K model. We are pleased to hear that the features and performance of the Yoga C930-14 4K model meets your computing needs so well.

Thank you for choosing the lenovo Yoga C930-14 4K model. Concerning the glitches you report, this system has Lenovo Utility software to help maintain the health of the device. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you continue to have an issue with your Lenovo Yoga C930-14 4K model. We recommend you stay in touch with Lenovo Tech Support at: 877-453-6686. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
https://www.laptopmag.com/articles/laptop-brand-ratings

The Lenovo Yoga C930-14 4K model ships with a 4CELL_60WH, Lithium Polymer battery, with a battery life of up to 10 hours. This configuration ships with a IPS LCD w/LED Backlight RGB screen, with a resolution of 3840 x 2160 (UHD) and a brightness level of 300 nits. For maximum brightness, be sure you have "Auto-brightness" turn off. Here is a link to instructions for turning off auto-brightness within Windows 10:  https://www.itsupportguides.com/knowledge-base/windows-10/windows-10-how-to-disable-automatic-brightness-adjustments/.

The Lenovo Yoga C930-14 4K model is designed to be equally stylish in every position, the Yoga C930 is crafted from premium aluminum with high-precision drills and polished twice for a luxurious feel. Not only will you have a sleek looking 2-in-1 laptop, you’ll also have a marvelous feat in engineering. Working hand-in-hand with Dolby, we created the word's first speakers that fit into a convertible hinge via a rotating sound bar, delivering powerful immersive sound in every mode. The Yoga C930's Rotating Sound Bar with Dolby Atmos Speaker System is truly revolutionary, as the audio sound will be just as amazing whatever mode you're in: tent, stand, tablet, or laptop. Dolby Atmos delivers breathtaking, three-dimensional audio that flows above and around you with depth and precision. Combining two sets of speakers - featuring powerful down-firing woofers, custom tweeters, and unique vibration buffers that reduce unwanted noise - your audio will sound bigger, deeper, and more accurate. It’s sound you can feel. Combine 4K clarity with the ultra vivid imaging of Dolby Vision. Experience brighter brights, darker blacks, and colors never before seen on standard displays—the true red of an English double-decker bus, or the sharp blue of a summer sky. By shifting components, we were able to edge the screen with razor-thin 4.95 mm vertical bezels that will make the absolute most of your visuals. You can connect the Yoga 930 to an ethernet cable by using a USB to ethernet adapter. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
https://www.laptopmag.com/articles/laptop-brand-ratings

Designed to be equally stylish in every position, the Yoga C930 is crafted from premium aluminum with high-precision drills and polished twice for a luxurious feel. Not only will you have a sleek looking 2-in-1 laptop, you’ll also have a marvelous feat in cutting edge computer engineering. The Yoga C930 offers 16GB of DDR4-2400MHz RAM, 512GB SSD PCIe of super-fast storage, as well as 8th Generation Intel Core i7 processing. So you'll have a system engineered for powerful responsiveness and speed in a razor-thin convertible. Combine 4K clarity with the ultra vivid imaging of Dolby Vision. Experience brighter brights, darker blacks, and colors never before seen on standard displays—the true red of an English double-decker bus, or the sharp blue of a summer sky. By shifting components, we were able to edge the screen with razor-thin 4.95 mm vertical bezels that will make the absolute most of your visuals. Working hand-in-hand with Dolby, we created the word's first speakers that fit into a convertible hinge via a rotating sound bar, delivering powerful immersive sound in every mode. The Yoga C930's Rotating Sound Bar with Dolby Atmos Speaker System is truly revolutionary, as the audio sound will be just as amazing whatever mode you're in: tent, stand, tablet, or laptop. Dolby Atmos delivers breathtaking, three-dimensional audio that flows above and around you with depth and precision. Combining two sets of speakers - featuring powerful down-firing woofers, custom tweeters, and unique vibration buffers that reduce unwanted noise - your audio will sound bigger, deeper, and more accurate. It’s sound you can feel. We've heard from you that keeping track of a digital pen can be a pain. With a garaged pen (included) that fits flush into the chassis, you won't have to worry about looking for your pen when you need it. The Yoga C930 ensures you'll be able to capture your thoughts the moment they occur because it charges while in its compartment and is ready to go. With its 4,096 points of pressure sensitivity in the tip of the pen, it provides the natural feel of a pen-on-paper experience, with twice the accuracy of competitors' pens.

We are sorry to hear that you had issues with the Active Pen working on your Yoga C930-14 4K model. First, if you tried the Active Pen "right out of the box" after initial setup, the pen might not have been charged. Although the pen should charge as long as there is a charge left in the system battery, if the system battery drops below a minimum level, the pen will not be charged. If the Active Pen is Charged but still does not work, be sure you are using the Active Pen within a program that accepts input from an active pen, like Microsoft Ink, Microsoft Word, or Windows Paint APPs. Finally, if you have tried the pen within an APP that accepts Active Pen input and the Active Pen still does not work, try scanning the computer with the Lenovo Utility software installed on this computer. Lenovo Vantage Software will find and fix software issues on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.