Customer Ratings & Reviews

Excellent laptop and great price as an open box, great quality deal. Would buy again if it is/had been more avaliable!

Had to return. Everything was great except for QC issues. It wouldn't lay flat on the table and turned out that the back plate had some issues, which were also causing it to creak whenever I put any pressure on the laptop for typing or picking it up. Unfortunate because everything else seemed very high quality except for that part.

Fast delivery! Great service, first laptop was not working right so they replaced it.

It’s a nice laptop, I never get disappointed by Lenovo

So far this has bee a great purchase for my daughter.

I bought it thinking it was going to improve my editing experience in Lightroom and I got very disappointed.

Quit working in 30 days with a 15-day return policy. BB sucks. BB lies.

Great computer but then out of no where it just wouldn’t turn on went to best buy for a exchange in hopes that it was a bad version of it will had it for only a week

Best Buy ripped me off. I purchased a $2000 laptop from their online store and returned it at their store within the return period. I used Best Buy's credit card for the purchase, but the refund they issued was $5 less than what I paid. Not knowing that there is still a $5 balance on the card, I received a late payment fee of $41 plus $5 that Best Buy should have credit back to my card.

Best Buy customer service agents are doing bad practices and false promises. They are pushing customers to buy credit card and memberships by giving false promises which they obviously can’t keep. With plus membership, they falsely promise 2 day delivery. My order was supposed to be delivered but still the package hasn’t left their premises. Amazon was best, is best and will be best. Please don’t trust Best Buy anytime.

Ive been looking at ALL the curtent day laptops and this on is in that perfect sweet spot of feautre functionality, like all the brands have something very very close to this yoga. Been in countless times to hold these laptops, which i highly recommend because the reviews will drive you batty. The 2 in 1 16" is ridiculously niche at that weight and very impractical as a tablet due to its weight. This Yoga doesnt fold but has the mid tier gaming gpu making it just too heavy as a laptop to consider unless you are planted at a desk. If you are always at a desk then yep this is yours right hete. For me if this weighed just slightly less, like a full pound, id pick it up. But it's on to the LG Gram Pro or Samsung GB4 Ultra business for me once it goes on sale of course.MSA has a few good gaming laptops but im not committing to gaming on my laptop AND Its got to stand out and Samsung is just too expensive at 3k for their flagship laptop. Going to wait it out and id recommend you do too. No oen and it's wobbly so no! Chip tech is coming that is going to revolutionize laptops anyway.

I purchased the Slim Pro 9 14IRP8 eight months ago, and just 29 days later, it started experiencing an issue that I appears in some discussion forums: the screen goes black at random with no clear pattern. Once this happens, the laptop continues running—I can still hear and be heard in meetings—but the screen remains completely unresponsive, making it impossible to use the laptop. Restarting doesn't help; I briefly see the Lenovo logo upon startup, but after that, the screen stays black. I am 60 years old and have used laptops for work for over 40 years without ever experiencing an issue like this. This is my first Lenovo laptop, and unfortunately, it has been a deeply disappointing experience. I have contacted Lenovo support four times, and it’s clear their team is instructed to offer only basic troubleshooting. My first interaction was great, the second was okay, but by the third, the technician didn’t even bother to listen. In the end, I wns up having to pay someone to connect an external monitor and manually reinstall softwares, just hoping the screen would work again. This black screen issue has now occurred 48 times, lasting anywhere from 40 minutes to 4 days. At times, it happens three times in a single day, while at other times, weeks go by without an issue—making it completely unpredictable. Sometimes it appears when I am using the computer, others, it is there when I just start up. As someone who travels frequently for work, I often stay in hotels where I don’t have access to an external monitor. This means that when the issue occurs, my laptop becomes completely useless and it is deeply affecting my life. Lenovo’s only solution? Send the laptop to their repair facility. But that’s not a real fix. The problem might not appear while it’s there, and given that it’s likely a software-related issue (not tied to updates), there's no guarantee they’ll even diagnose it correctly. Nobody seems to know what causes it. At this point, I am being forced to buy another laptop because Lenovo refuses to acknowledge what is clearly a design or manufacturing defect. I am extremely disappointed with Lenovo’s lack of responsibility. This issue has caused major disruptions in my work—right now, for example, I’m abroad and had to come to a friend’s house just to use an external monitor and write this review. Will I ever have my laptop back in working condition? Not even God knows. I will buy another and, certainly, not a Leonovo.

When using the included 170w charger my laptop discharges at a rate of around 50w when gaming or using other high-performance applications. That gives you just over an hour of use even while plugged in, making this device essentially worthless.

Very poorly optimized for battery life, best to be plugged in but then if you plug it in with the 170w power adapter and run a game or something the battery will deplete. this is very bad for your battery. you will need to buy a 240w charger or more

The best laptop in it’s price point according to its competitors.