Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 164 reviews
(164 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers recognize the Yoga Pro 9i 16" laptop for its strong overall performance and impressive screen quality. Users appreciate the processor speed, ample storage, and balance of power with portability. However, some customers have expressed concerns regarding the laptop's battery life.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Sensitive Touchscreen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touchscreen is very sensitive. When I scroll on a webpage with my finger it mistakenly selects buttons or links on the webpage. I tried different settings and drivers and even called Lenovo but they could not fix it. Im not sure if its a problem with my specific laptop or all the models. Everything else on the laptop is pretty good.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Grokr,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga Pro 9i in this regard. Considering the steps you've taken, we will work with various teams to investigate the matter to make the necessary changes.
Please feel free to reach out to us via the Q&A section of the product page for any questions or should you need assistance with any other matter.
Best regards,
Lenovo
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got a chance to see what it could really do! But, as far as gaming wise, the bluetooth didn't work correctly with any xbox controller and the video KEOT on freeze framing (stop and go) while trying to play! Yoga 9i with 4050 graphics card performed better during gaming...by far! Plus, the battery drained too fast!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We are sorry to hear that you had trouble with your Yoga Pro 9i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to reach out to us for assistance in resolving your issues.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Got rid of my macbook and this is so much easier to use and does everything I need it to with no issues.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AnaB, thank you for choosing Lenovo! We are pleased to hear that you love your Yoga Pro 9i and that it is perfect for you. We appreciate your time taken to share your experience and feedback with us.
Rated 4 out of 5 stars
unstable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop then 3 weeks after the price dropped $250. I feel bad for giving it a chance early. laptop is working fine so far.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MohamadZ. Thank you for choosing Lenovo! We are glad to hear that your Yoga Pro is working out just fine for you, and we appreciate you taking the time to share your experience with us.
Rated 4 out of 5 stars
Lenovo yoga pro 9i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good configuration at this price range! Although absence of a power key is not quite user-friendly.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, SoumilD, thank you for choosing Lenovo! Regarding the power button, it's on the right side of the laptop, right in front of the various ports. We are glad to hear that your Yoga Pro 9i has been great, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Open box, amazing deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop and great price as an open box, great quality deal. Would buy again if it is/had been more avaliable!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Pdouglas, thank you for choosing Lenovo! We are glad to hear that your Yoga Pro 9i has been excellent, and we appreciate you taking the time to share your thoughts with us.
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features at a great price. Nice hardware. Loved it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ShSh,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are happy to hear that you love your Yoga Pro 9i.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 3 out of 5 stars
Okay laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a decent laptop overall, excpet the usb and thunderbolt ports did no transmit video. Used brand new xords and an external monitor that worked fine with 2 other laptops
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RonaldB, we're sorry to hear that you ran into trouble with your Yoga Pro 9i. If you still have your system, to try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We appreciate you taking the time to share your feedback with us.
Rated 3 out of 5 stars
Almost Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Everything was great except for QC issues. It wouldn't lay flat on the table and turned out that the back plate had some issues, which were also causing it to creak whenever I put any pressure on the laptop for typing or picking it up. Unfortunate because everything else seemed very high quality except for that part.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Brock. We are sorry to hear that your Yoga Pro 9i fell short of your expectations, leading to you returning it. The Yoga Pro, along with a wide range of our other products, undergoes strict testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. We assure you that your experience does not align with our standards and appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 5 out of 5 stars
Very good performance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous, I'm delighted with my laptop! I recommend it!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JorgeP, thanks for choosing Lenovo!
We are glad to hear that your experience with your Yoga Pro 9i has been fabulous and that you are delighted with it. We appreciate you taking the time to share this with us.
Rated 1 out of 5 stars
Buy if you want to waste money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working at 1 year. I really wish we never bought this Lap Top. Worst decision ever!! Please stay away from this laptop. The keys quit working. We brought it in for a repair. It did not work for long after a repair. I thought this would get my son through college, so we spent more on it. I really wish I stayed away from Lenovo. Lesson learned.
No, I would not recommend this to a friendRated 5 out of 5 stars
Fast delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery! Great service, first laptop was not working right so they replaced it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MalenaL. Thank you for choosing Lenovo! We are glad to hear you have received great service and that your Yoga Pro is now working out well for you. We appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Excellent Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice laptop, I never get disappointed by Lenovo
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MaheshR, thank you for choosing Lenovo again! We are glad to hear that your Yoga Pro 9i is working out nicely for you, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has bee a great purchase for my daughter.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JanaB, thank you for choosing Lenovo! We are glad to hear that it is working out great for your daughter, and we appreciate you taking the time to share your perspective with us.
Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it thinking it was going to improve my editing experience in Lightroom and I got very disappointed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JonathanG,
Thank you for sharing your feedback with us. We are sorry to hear that your Yoga Pro 9i fell short of your Lightroom editing needs, and we apologize for the disappointment that this has caused you.
If you'd like, we wish to work with you to better understand your needs and find you a system that will keep up with your workload easily.
Please feel free to reach out to us via the Q&A section to share further comments or questions and we'll be happy to help.
Best regards,
Lenovo
Rated 2 out of 5 stars
Great but hopefully just a faulty conputer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer but then out of no where it just wouldn’t turn on went to best buy for a exchange in hopes that it was a bad version of it will had it for only a week
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JustinK. We are sorry to hear that you ran into an issue with your Yoga Pro 9i. We hope that your new unit is working well for you, and if not, please reach out to Lenovo Support for assistance. Thank you for taking the time to share your experience with us.
Rated 1 out of 5 stars
Do not use Best Buy or their Credit Card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy ripped me off. I purchased a $2000 laptop from their online store and returned it at their store within the return period. I used Best Buy's credit card for the purchase, but the refund they issued was $5 less than what I paid. Not knowing that there is still a $5 balance on the card, I received a late payment fee of $41 plus $5 that Best Buy should have credit back to my card.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Practices & False Promises
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service agents are doing bad practices and false promises. They are pushing customers to buy credit card and memberships by giving false promises which they obviously can’t keep. With plus membership, they falsely promise 2 day delivery. My order was supposed to be delivered but still the package hasn’t left their premises. Amazon was best, is best and will be best. Please don’t trust Best Buy anytime.
No, I would not recommend this to a friendRated 1 out of 5 stars
NEVER AGAIN - this is why BB is circling the Drain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working in 30 days with a 15-day return policy. BB sucks. BB lies.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JanetB,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your Yoga Pro 9i. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to address this issue.
To start, since we do not know the details on what went wrong with your system and wish for you to have swift assistance, we recommend contacting Lenovo Support here: 877-453-6686, so that we can help.
Please update us when you can regarding this and feel free reach out to us here via the Q&A section with any other questions.
Best regards,
Lenovo
Rated 4 out of 5 stars
It's the weight as the deciding factor.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been looking at ALL the curtent day laptops and this on is in that perfect sweet spot of feautre functionality, like all the brands have something very very close to this yoga. Been in countless times to hold these laptops, which i highly recommend because the reviews will drive you batty. The 2 in 1 16" is ridiculously niche at that weight and very impractical as a tablet due to its weight. This Yoga doesnt fold but has the mid tier gaming gpu making it just too heavy as a laptop to consider unless you are planted at a desk. If you are always at a desk then yep this is yours right hete. For me if this weighed just slightly less, like a full pound, id pick it up. But it's on to the LG Gram Pro or Samsung GB4 Ultra business for me once it goes on sale of course.MSA has a few good gaming laptops but im not committing to gaming on my laptop AND Its got to stand out and Samsung is just too expensive at 3k for their flagship laptop. Going to wait it out and id recommend you do too. No oen and it's wobbly so no! Chip tech is coming that is going to revolutionize laptops anyway.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Yermom. We are sorry to hear that your time with your Yoga Pro 9i fell short of your expectations. You make some great points, as it is a delicate balance when in a price range to provide premium materials, features, and high-end performance in a thin and light package, but at a palatable price point. Other options with lower weight, as you saw, have a higher price point, so it is up to the user to choose what path to go down and what solution will be the best fit for their needs and preferences. We appreciate your feedback and for taking the time to leave a review with us.



















