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Customer Ratings & Reviews

Your price for this item is $128.99
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The comparable value price is $429.00

Customer reviews

Rating 4.3 out of 5 stars with 64 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the Lock+ Connect smart lock for its ease of use, straightforward installation process, and the convenience of its keypad. The lock's design and appearance are also well-received. However, some customers have expressed concerns about the battery life and security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-64 of 64 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    WiFi lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Clean simple design. Straightforward functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Deadbolt Lockset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock set offers a lot of great features glad Best Buy offered this lock set.

    I would recommend this to a friend
  • Cons mentioned:
    Security

    Rated 1 out of 5 stars

    Great tech but fails as a lock.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech with almost no security. Before purchase do a quick search for @mcnallyOfficial review for the level lock. It is scary how easy it is to pick or bump this lock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of $200

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wasted $200+ on this item, as it doesn’t work with a vast majority of existing deadbolts, and they level lock won’t sell you just the outside locking/bolt mechanism if you bought just the bolt. I should have just bought another product with key pad in the door, sure it’s ugly but it works.

    No, I would not recommend this to a friend
    • Brand response from LevelHome Team
      Posted .

      Hi Erica, we're really sorry to hear that you're experiencing compatibility issues. Our support agents are available to help walk you through your options. They're reachable via level.co/contact-us. In the future, we will do our best to make sure potential customers are aware of the deadbolts that work well with Level locks. If you're interested in seeing the full list, visit https://level.co/support/compatible-deadbolts/. levelhome

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