Customers highly value the Lock+ Connect smart lock for its ease of use, straightforward installation process, and the convenience of its keypad. The lock's design and appearance are also well-received. However, some customers have expressed concerns about the battery life and security.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-64 of 64 reviews
Pros mentioned:
Design
Rated 5 out of 5 stars
WiFi lock
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied. Clean simple design. Straightforward functionality
I would recommend this to a friend
Rated 5 out of 5 stars
Great Smart Deadbolt Lockset
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great lock set offers a lot of great features glad Best Buy offered this lock set.
I would recommend this to a friend
Cons mentioned:
Security
Rated 1 out of 5 stars
Great tech but fails as a lock.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tech with almost no security. Before purchase do a quick search for @mcnallyOfficial review for the level lock. It is scary how easy it is to pick or bump this lock.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Waste of $200
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just wasted $200+ on this item, as it doesn’t work with a vast majority of existing deadbolts, and they level lock won’t sell you just the outside locking/bolt mechanism if you bought just the bolt. I should have just bought another product with key pad in the door, sure it’s ugly but it works.
This review is from Level - Lock+ Connect with Keypad Smart Lock Bluetooth/Wi-Fi Replacement Deadbolt with App / Keypad / Key Access - Satin Nickel
No, I would not recommend this to a friend
Brand response from LevelHome Team
Posted .
Hi Erica, we're really sorry to hear that you're experiencing compatibility issues. Our support agents are available to help walk you through your options. They're reachable via level.co/contact-us. In the future, we will do our best to make sure potential customers are aware of the deadbolts that work well with Level locks. If you're interested in seeing the full list, visit https://level.co/support/compatible-deadbolts/.