Customer Ratings & Reviews
- Model:
- C-L18U-S1-K1
- SKU:
- 6562398
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the Lock+ Connect smart lock for its ease of use, straightforward installation process, and the convenience of its keypad. The lock's design and appearance are also well-received. However, some customers have expressed concerns about the battery life and security.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Security
INPORTANT ANNOUNCEMENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1) To everyone posting pictures.....don't show your keys epically showing the biting, (key cut numbers), that is like giving everyone a key to your house. 2) If you do purchase this lock, take the lock cylinder to a locksmith and have him add security pins and a anti bump pin, because this lock has NONE and can be picked or bumped VERY easy.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Easiest option is to bring a key everywhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Call me old fashioned but I think to sell a lock, it should work very consistently. My experience: - i have had to change the battery 3 times in less than 2 months, progressively getting worse (last time it died in 3 days) - it dies without warning, leaving me locked out- you have to check the app and it will not notify you - it often doesn’t lock or unlock the first time- have to try several times - support tells me to basically uninstall and reinstall it, when I had a professional do it and doubt I can do a better job with this finicky thing. And multiple times they’ve told me the screws could be too tight, or too loose I’m using it like a standard deadbolt now, carrying a key everywhere. Such a waste!
No, I would not recommend this to a friend - Pros mentioned:Design
WiFi lock
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied. Clean simple design. Straightforward functionality
I would recommend this to a friend Great Smart Deadbolt Lockset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lock set offers a lot of great features glad Best Buy offered this lock set.
I would recommend this to a friend- Cons mentioned:Security
Great tech but fails as a lock.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech with almost no security. Before purchase do a quick search for @mcnallyOfficial review for the level lock. It is scary how easy it is to pick or bump this lock.
No, I would not recommend this to a friend Waste of $200
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wasted $200+ on this item, as it doesn’t work with a vast majority of existing deadbolts, and they level lock won’t sell you just the outside locking/bolt mechanism if you bought just the bolt. I should have just bought another product with key pad in the door, sure it’s ugly but it works.
No, I would not recommend this to a friendBrand response from LevelHome Team
Posted .Hi Erica, we're really sorry to hear that you're experiencing compatibility issues. Our support agents are available to help walk you through your options. They're reachable via level.co/contact-us. In the future, we will do our best to make sure potential customers are aware of the deadbolts that work well with Level locks. If you're interested in seeing the full list, visit https://level.co/support/compatible-deadbolts/.
