Customer Ratings & Reviews
- Model:
- LBS00001B2PLS
- |
- SKU:
- 10302001
Customer reviews
Rating 4.3 out of 5 stars with 184 reviews
(184 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Customers are saying
Customers recognize the excellent sound quality, good battery life, and overall ease of use of the product. Many also appreciate its comfortable fit, reasonable price, and lightweight design, along with convenient volume control, app functionality, and easy setup. However, a few users have noted occasional difficulties with Bluetooth pairing and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Really help with voices in a crowded room
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the past couple of years, my kids have been telling me that I need to have my hearing checked. Of course, I just assumed it was teenager talk, after all, I do try to tune them out at times. But I have noticed that I have struggled at times to understand what someone is saying while in a crowded room or anyplace else with a lot of background noise. I still hear high frequency and seem to hear lows, but those middle frequencies, the ones most voices seem to fall into, were much harder to hear at times. With all of that being said, I decided to try the Lexie hearing aids. The version I chose were the Lexie B2 OTC. Probably the main reason I chose this particular model was the fact that they are rechargeable. I didn't want to have to full with changing batteries. The one concern I had was how long the hearing aids would last on a charge. The Lexie B2 have proven to be a good choice for my needs. On full charge, the hearing aids have lasted well over a full day. I have worn these for over 16 hours on a couple of occasions and they have still had plenty of battery left. The hearing aids can be adjusted via the app, although, volume can be adjusted on the hearing aids themselves by a button on each unit. The app connects to the hearing aids via blue tooth and allows several adjustments. You can adjust the balance, volume, and level of treble or bass in order to cut through background noise. You can set the hearing aids to pick up sound in front of you or all the way around you, and also comes with 4 environmental presets. You can choose noisy indoor, outdoors, music and everyday. You can also make adjustments and save them as personal presets. The app also provides battery levels for each unit. These hearing aids do not stream music or allow you to answer calls, so if those things are important to you, then you will have to look someplace else. Overall, these have met my needs. I don't have anything to compare them to except my normal hearing, and these do make a difference in what I am able to hear, especially in a crowd.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, beefrob, thank you for your detailed and positive review. We appreciate the support! We are happy that our Lexie B2 hearing aids Powered by Bose can make a difference in your life. 😊
Rated 4 out of 5 stars
A great hearing tool from Bose/Lexie.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who's experienced mild Tinnitus I was super excited to try out this offering from Bose/Lexie. Pros: These hearing aids are a lot more comfortable than I imagined. I should preface this with I've never actually worn hearing aids before, but they look uncomfortable. But I can proudly report the fit and feel of these was as good as the audio quality. What makes these really unique is that you can make adjustments to them using an app - everything from bass, treble, balance, directionality and environment. Compare this to traditional hearing aids and these kinds of adjustments can only be done by visiting an audiologist so you can quickly see the value prop in being able to make these adjustments on your own. The hearing aids come nicely packaged and include a case, cleaning tool and different sizes for the ear piece. Cons: The only con with these is that hey cannot be used for phone calls or music playback. The only thing I could think of is maybe they felt this would lead to more drainage and wear/tear on the battery. TLDR summary: not a bad start for Bose/Lexie, but open up the functionality of future models for calls/music because there's non-hearing devices like AirPods Pros that can amplify audio AND allow for calls and music playback at a fraction of the price.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Gadgeteer, thank you for your detailed review of your experience with our Lexie B2 hearing aids Powered by Bose. We constantly try to innovate our products to our customer's needs and we will take your feedback into account for future development and improvements.
Rated 4 out of 5 stars
Good sound but the app needs work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound but bugs during setup made it difficult to use at first. The hearing aids are of good quality but during setup they lost connection and one of them wouldn’t make any sound. After resetting and restarting the setup process with the app I was able to get it working properly but I could see how some less tech oriented users might be frustrated.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Marina777, thank you for your feedback. We always aim to better our offering by getting feedback from our customers. If you would like to talk to a support team member or experience any issues, please contact them at (800) 499-1336 or send an email to support@lexiehearing.com.
Rated 5 out of 5 stars
Lexie b2 hearing aids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had tried some cheap hearing aids which just made everything louder and were super annoying when you talked .They just sounded completely unnatural so after much debating with myself about spending a thousand dollers let me just say they are completely worth every penny, they sound very natural and you can adjust them on the app so you hear what you were missing. I didn't realize the birds that i hadn't heard in 20 years, they are life changing.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, ToddR, thank you for your feedback and positive review. We wish you many more years of healthy hearing! 🦻🏼
Rated 5 out of 5 stars
What a difference!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! What a difference. Of course I put them on before downloading the Lexie app. The first thing I noticed was the video I was watching on my laptop was too loud and i had to turn it down. Without thinking scratched my shoulder and I could hear the noise of my nails on my skin. Again without thinking I moved my glasses and that produced a loud noise. Then I downloaded the Lexie app. Easy to pair the hearing aids via Bluetooth. I did follow the directions and take them out of my ears and plug them into the charging case which turns them off. Then take them out of the charging case and the paired right up with the app. I used the app to adjust the volume. Also you can use the app to set the environment. There are four delivered environments Noisy Indoor like with the TV, Music, Outdoors and Noisy Indoor like at a restaurant. Based on the environment selected the app will automatically adjust the volume and and treble (on the Outdoor setting). You can also create up to 10 personal environments. As I am writing this review I am hearing the keys on my Mac clack as I type. I've never heard this before, I always thought my Mac had "quiet keys"!
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Debbi, thank you for your review! We are delighted that your Lexie B2 hearing aids Powered by Bose are benefitting your hearing health. Thank you for your positive feedback. 😊
Rated 5 out of 5 stars
Rescued!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with these medical instruments. I can now hear my wife when she speaks to me, and am able to watch tv at a decent volume. Thanks, Lexi.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, thank you for sharing your Lexie experience with us! We value our customer's feedback and we're so happy to hear that you can live the life you love with your Lexie B2 Plus hearing aids Powered by Bose. We wish you many more years of healthy hearing.
Rated 5 out of 5 stars
As Good as Prescription Hearing Aids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $4000 for hearing aids and lost one. So these were a replacement. They are as effective as the prescription ones. They are easy to adjust.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Thank you for your feedback. We wish you many more years of healthy hearing! 😊
Rated 5 out of 5 stars
Bose II hearing aids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I like the product a lot. These will take time to adjust to, but the sound quality is a significant improvement over the amplifiers I had before.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, thank you for your review and feedback. We wish you many more years of healthy hearing! 😊
Rated 4 out of 5 stars
Excellent for most cases
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my dad - they worked very well for him except when he was in places with a lot of background noise (such as a bar). If he wasn’t in loud places as much we definitely would have kept them.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, user462718, thank you for your review and feedback. 😊 Should you need any assistance please contact our support team at (800) 499-1336 or send an email to support@lexiehearing.com.
Rated 4 out of 5 stars
Satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, easy to set up and use, my hearing is better but not great. At least now my friends aren't telling to get a hearing aid.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, FI1959, thank you for your positive review. 😊 We appreciate the support.
Rated 5 out of 5 stars
Lexie otc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have worked well and I am happy with my purchase. The app helps to make adjustments easy.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, user915365, thank you for your review and positive feedback. 😊
Rated 5 out of 5 stars
Excellent value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have worked really well for me after I made a change of rubber bells.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Thank you for your feedback and review. We wish you many more years of healthy hearing! 😊
Rated 5 out of 5 stars
Hearing aids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fit well and sound very clear. The Bluetooth connection is great.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Keith, thank you for your feedback and review. 😊
Rated 4 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason for a 4 was no noise cancellation. They work well because I have severe hearing loss in my left ear. These give me some hearing in that ear. I like them so far. Even will still work when away from phone
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, Thank you for your positive feedback. We wish you many more years of healthy hearing! 😊
Rated 5 out of 5 stars
Just want the giftcard.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Give me the giftcard now. Please.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, for any questions surrounding a gift card, please contact your BestBuy retailer.
Rated 5 out of 5 stars
Able to hear again!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this hearing aide. Excellent price and easy to use with app.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, thank you for your feedback and positive review. We're happy to hear that you can live the life you love with your Lexie B2 plus hearing aids Powered by Bose. We wish you many more years of healthy hearing!
Rated 5 out of 5 stars
Hearing awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear the tv now with out full blast Can’t even tell they are in very comfortable Only problem is now I can her my wife
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, ForestG, thank you for your feedback and positive review. 😊
Rated 5 out of 5 stars
So far love Lexie Hearing Aids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service and delivery excellent. Very impressd, so far, with these hearing aids. Great customer service.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
I would recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, aidsjim, thank you for your positive feedback and review. 😊
Rated 3 out of 5 stars
Bad app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app doesn't work most of the time, so not very good when needing to adjust. I do not recommend
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
No, I would not recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, thank you for your feedback. We apologize for any inconvenience you may have experienced with your Lexie App not working. We would love to assist you with this matter. Please out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you.
Rated 3 out of 5 stars
Hearing aid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to determine best setting. There are no clear instructions to follow to improve hearing.
This review is from Lexie Hearing - Lexie B2 Plus Powered by Bose - Gray
No, I would not recommend this to a friendBrand response from Lexie Hearing Team
Posted .Hi, EdgarA, Our support team would love to help you find the best setting for your hearing needs. Please reach out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you with your query.




























