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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 706 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about this microwave, particularly highlighting its impressive overall performance and user-friendly interface. Many users appreciate the sleek stainless steel design and the pleasant sound notifications that accompany its operation. While the appliance is generally well-regarded for its spacious capacity and functional features, a very small number of users noted issues with missing hardware upon delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 706 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little off measurement. But working great & men.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful, a bit noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. You can see what you are heating up through it and is nice. It has a little music when is done. Lovely. The only thing is that is very noisy. Other than that we love it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Awesome! We’re glad you loved the LG OTR Microwave. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Microwave functions well, but is rather loud when cooking. Vent fan activates whenever the microwave is in use, despite the owner's manual notation that it only comes on when it detects heat from the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home had a new low wattage microwave that i hated. This one is soo much better. Cooks everything quickly with intuitive controls snd stong vent for the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with t the purchase, works with no issues. I java a house with 6 people and it performs exceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Tough to install these but everything fit great, and it operates perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Version Far Exceeds The Old Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a product failure with my original LG microwave after 15 months and received a replacement unit under an extended warranty. LG no longer makes the model I had, so I chose a similar model at the same price point as my original purchase. The difference between the old and new units is like "night and day." The new model is soooooo much better. The touch screen on the old unit required lots of finger pressure to operate... the new unit works with a gentle touch. It's like I purchased an upgraded unit... "well done LG."

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great. The only thing i dont care for is the noice it makes when its done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has been working very well. No problems at all. The installation was great. The guys did a great job. They took extra care to keep from damaging my backsplash above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quick, easy, food maker for kids

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, and comes with the air fryer feature that my family and I have come to love.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the new sleek look of my new one as our old model Samsung broke.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works very well. Comparable with the one I had for years.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave and the features that it has. Great product! The man that installed it was very friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy and sleek looking microwave and love finally having a range vent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Best Buy & LG!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome! Very compact, but oh so efficient. Looks beautiful above the new LG stove we bought from Best Buy, too! Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New store title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old microwave was dying and was very hard to clean. Our new LG was installed in minutes, cooks faster and is a pleasure to keep clean. Best buy could change their name to "Perfect Buy."

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the microwave. It's quieter than the GE we had. The only downside I have on this model is that it only has two fan speeds. It would have been better if there was a lower setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new LG Thin Q Over the Range Microwave especially the sensor cook feature and the menu for cook times all labeled when you open the door

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crazy4cats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is easy to use and the black stainless trim is a perfect color trim. What i dont like about it is the panel on the side is difficult to read the numbers and cook times don't light up and are printed very light. Need to use a flashlight to read or have a light directly over the stove.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Over the Range Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, simple and powerful. This microwave has a wide window and is packed with Wi-Fi enabled LG microwave becomes smart through the ThinQ App. It does a great job cooking food.

    I would recommend this to a friend