4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 700 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 700 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great. Heats food quickly and evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Makes food hot. Looks nice. Has a vent and light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, looks and performs great. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking microwave. Works great and a major upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Stylish LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent LG Microwave oven! Timer and finish signal will continue to beep until it is shut off. Just one of the great features this microwave offers. Cooks evenly and fast! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave! Dim light inside but overall great microwave and excellent value. Love how it looks with all my other LG appliances and love how you can get notifications /control it on an app too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect, ive never had such a good microwave, it works oerfect , cooks warms up and defrosts all in time record , i love my microwave !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and door works well . Sorry have not used that much . Like clock on front that I need in kitchen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She's a looker!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and pairs very well with our othe LG Appliances. Premium finishing and BestBuy's TotalTech Partner ensured that the installation was perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged product sold as Excellent, no help from BB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this supposedly Excellent condition Microwave with everything included as per the listing. Even asked at the time of pick up. Incorrect. Wall mount is missing and screw adapter for top mount is missing, not installed in the device. Visited another lical BestBuy to request help with this. Part not available, can not get it fixed and can not help with pickup. Also a friendly message that as I am saving with open box, I should deal with the pain and lost time to make it work. As trusting bestbuy I already dismounted old microwave, I am left with two Microwaves stiing at my dining table taking huge space in my small space on 1st floor. The only option left it is return it within 15 days tgey offer. My shoulder now hurts and no help to return it due to the long weekend. Their phone number on Sunday is Sales only, no customer service. Have wasted so much time on call, in store, and in my own efforts to get a handyman to still get it installed. DO NOT TRUST their "excellent" listing. I am also being redirected to the store that sold it instead of BestBuy taking ownership, this was an order on bestbuy.com. Horrible experience so far (1) With condition of the item (2) With help from store (3) With Best Buy. Will I consider or recommend BestBuy for my next heavy appliance purchase- No.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, KuHa! Thank you for sharing your experience with your LG microwave. It’s clear this situation has caused a great deal of frustration—from missing parts and misleading product condition to the lack of support during a critical time. We understand how disappointing it is when expectations aren’t met, especially after trusting a listing and making preparations for installation.

      Your feedback highlights important concerns about open-box purchases, retailer accountability, and customer service responsiveness. While LG doesn’t manage third-party sales or fulfillment directly, we’re here to support you with any product-related questions or technical assistance.

      If you’d like to continue the conversation or explore support options, feel free to send us a DM at @LGUSSupport. You can also find helpful resources here: https://www.lg.com/us/support

      We truly appreciate you taking the time to share your experience.-Junel LG

  • Rated 4 out of 5 stars

    Good oven

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good oven so far. Didn’t realize that it was only 1,000 watt oven. We have so foods which say 1100 watts minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. RN. BSN.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features like inside light on while in use. Looks nice installed. Heats food evenly. Love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase this product again. LG necer steered me wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 1.8 Cu. Ft. Over-the-Range Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave with easy touch screen. Made my kitchen a better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Good selection of settings. Nice look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed with this LG

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GE microwave quit working after 22 years of normal use. Read a lot of reviews and this model got pretty good reviews EXCEPT the loud noise while in use. We decided to get it anyway. Friends it IS loud! We used this microwave for 8 months and it suddenly quit heating food during the holidays! I spent more than an hour with LG support to diagnose the issue. It was determined that a repair tech (arraigned by LG) was required. Their first available is two weeks. I called LG customer service and asked if they could arrange a sooner date. Could not. Very disappointed. We purchased an LG washing machine and dryer and refrigerator this year. If this is the way LG stands behind their warranties we will not be buying ANY LG products again. I will update this review as warranted.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Microwave (MVEM1825) model did not meet your expectations. We strive to provide reliable, high-quality products and exceptional service that exceed our customer's needs and expectations.

      Since your microwave is not heating, one troubleshooting step we recommend is to check if the microwave’s door is properly closing, as this can sometimes affect the heating function. If the door is secure and the issue persists, we can continue to support you through our authorized repair service. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore additional solutions and help expedite the process.

      We truly value your loyalty to LG with your recent purchases, and we're here to ensure that we resolve this issue to your satisfaction. We look forward to assisting you soon. ^Juvy LG

  • Rated 2 out of 5 stars

    Digital Clock Issue

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product heats excellent. The digital number display has stopped working

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your feedback with us. We’re glad to hear that your LG Microwave (MVEM1825F) model heats well, but we understand how concerning it can be when the digital display stops working. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Please try unplugging the unit for a few minutes and then plugging it back in to see if the display resets. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. If the issue persists, we’d love to assist you further. Please reach out to us on social media @LGUSSupport, and we’ll be happy to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Displays missing strokes on numbers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave in 2023. Now its displays missing strokes on numbers.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience with us. We totally get that your LG Microwave (MVEM1825F) model's display is missing some strokes on the numbers. No worries, we can help out with this. Sometimes, a microwave display not working right can just be a little electrical hiccup. Why not try unplugging the microwave from the wall outlet for about a minute? Then, just plug it back in. This might reset the display and fix the issue. If you need more help, feel free to check out https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. If the problem keeps happening, just send us an email at lgdigitalcare@lg.sprinklrsupport.com. We'd be more than happy to look into this for you. ^Juvy LG

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Microwave

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, powerful, and super practical for everyday use The LG 1.8 cu. ft. over-the-range microwave is a fantastic addition to any kitchen. Right away, the sleek stainless steel design stands out—it looks modern, resists fingerprints, and really upgrades the overall feel of the space. Performance-wise, it delivers exactly what you want. The 1.8 cu. ft. capacity is perfect for larger dishes, and the sensor cooking feature takes the guesswork out of heating and cooking by automatically adjusting time and power. Whether it’s reheating leftovers or cooking something more involved, it consistently produces even results. One of the best features is the EasyClean interior—it actually works. Spills and splatters wipe away easily without scrubbing or harsh chemicals, which makes a big difference for everyday convenience. The built-in vent fan is also solid and does a good job clearing smoke and odors while cooking. The controls are intuitive, and if you go with the smart version, the app connectivity adds a nice bonus for remote control and syncing with other LG appliances. Overall, it’s reliable, spacious, easy to maintain, and looks great. If you want a microwave that combines performance with modern features and convenience, this is a great choice. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Microwave - Watch Wi-F Settings During Setup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed this unit myself yesterday. It was replacing an existing over the range microwave and installation took less than 2 hours working by myself. We also did not have any exterior venting connections which also simplified the installation. Making sure I had the template lined up correctly made hanging the microwave much easier because everything fit perfectly on the first attempt to hang the unit up. This microwave is heavy but I was able to hang it by myself. We currently have Kenmore Elite stainless steel appliances with black trim. I was worried this unit wouldn't match but it looks great! Once installed you just plug it in and it's ready to use. We use the quick 30 second button the most, which this has. It also has express cook where number 1-6 will start the unit with 1-6 minutes depending on which you press. The Wi-Fi installation took a few tries for me. I would recommend you first create an LG account in the LG app on your smartphone since this is required for setup. We have Eero routers and the next step is to temporarily disable 5Ghz if you have a similar mesh setup. Once that is done follow the instructions in the app to setup the microwave and it should work smoothly. I initially forgot to turn off 5Ghz and the microwave was having trouble communicating. Overall we are very happy with how this unit looks and works. I had read complaints in other reviews about the chime but I don't find it more or less pleasant than our previous unit that just beeped. If you don't open the door after cooking is finished it will continue to play the chime every 30-60 seconds until you do. Our old microwave did the same thing but with beeps only and can get "annoying" if you walked off to do something else during cooking but it's also a nice reminder you have something in there. I certainly wouldn't avoid this microwave due to the chime.

    I would recommend this to a friend