Customer Ratings & Reviews
- Model:
- MVEM1825D
- SKU:
- 11811645
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about this microwave, particularly highlighting its impressive overall performance and user-friendly interface. Many users appreciate the sleek stainless steel design and the pleasant sound notifications that accompany its operation. While the appliance is generally well-regarded for its spacious capacity and functional features, a very small number of users noted issues with missing hardware upon delivery.
This summary was generated by AI based on customer reviews.
over the range microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase. I am very happy with this unit
I would recommend this to a friendNew Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave...would definitely recommend it!!!
I would recommend this to a friendGood LG things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job you got this man and the kids will get it
I would recommend this to a friendGood Appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent microwave, but beware of the manufacturer defect. Mine came with a faulty motor that caused a really loud noise when the microwave was working. Thankfully, the LG team offered to replace the faulty part. Otherwise, good appliance!
I would recommend this to a friendPretty Good but not Great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. Venting could be better but feels solid when closing the door.
I would recommend this to a friendcook setting selectors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall, although the push buttons are hard to see.
I would recommend this to a friendLg microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product cooks things evenly would purchase again
I would recommend this to a friendMicrowave lost power in less than 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely NOT recommend this microwave. Purchased the microwave in December and middle of February, it stopped working. No power at all. We have tried all the troubleshooting we could find and nothing works. Have called customer service multiple times and each time we are told they are trying to find someone to service our microwave. Customer support is awful, would not recommend an LG product ever. We have been promised a callback within 48 hours on 3 different occasions, and so far no one has ever called us back. At this point, we just want our money back and we will buy a non-LG microwave. Very disappointed in the product and the customer service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Daniel. We understand your concerns regarding the fingerprint resistance, storage design, and ice cube size of your LG LRSOS2706S refrigerator. For maintaining the PrintProof™ stainless steel finish, we recommend using a soft, dry cloth to wipe away fingerprints and smudges regularly. Regarding the ice cube size, the LRSOS2706S features a Dual Ice Maker that produces both standard cubed ice and slow-melting Craft Ice™. If you find the standard cubes too small, utilizing the Craft Ice™ option may better suit your needs. We acknowledge your feedback on the storage compartments and will share it with our design team for future improvements.
https://www.bestbuy.com/site/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/6508562.p?skuId=6508562
To assist you further, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave that does well with heating the food
I would recommend this to a friendLike it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all good, quick settings, no rack, no fryer,
I would recommend this to a friendShort people be aware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For short people the side buttons need to be lit up, hard to see. The light inside needs to be repositioned for short people. Almost binds you.
No, I would not recommend this to a friendWifi
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fully functional. But i bought it to turn can on and off and it's light on and off with alexa. It has been a bit tough this part.
I would recommend this to a friendLOUD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and gets the job done... but WOW is it loud. The fan goes on full blast any time you microwave anything.
No, I would not recommend this to a friendSounds like an industrial leaf blower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly loud. Could be because the installers (who showed up 75 minutes after the scheduled delivery and installation time) used the old mounting bracket instead of the one that came with this microwave. Now it will cost a service fee. No wonder the company has had to close the Lakeville, Burnsville, and Shakopee stores.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Over-the-Range Microwave. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LG Support Team at (800)243-0000.^Jai.
Poor customer service making me look elsewhere
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave lost power 5 months after I purchased it. I understand not everything is perfect but the response has been to replace part by part for the last month. And now waiting on more parts. Still no operational microwave. Didn't have it for Thanksgiving and may not have it for Christmas as this rate. I buy all LG products and this type of service is forcing me to reconsider future purchases. They've spent more on parts and technicians than what the cost of the microwave was. Just give me a new one please.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for providing feedback on your experience with the LG Microwave (MVEM1825F) model. We understand how frustrating it must be to have been without a working microwave for such an extended period, especially during important holidays. We want to assure you that providing excellent customer service and resolving issues promptly is of utmost importance to us. We would like to make things right for you. Please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products and service. ^Juvy
Disposable microwave??!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only work for 1 year 6 months and coming with one defect inside with the plate
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eugenie. Thank you for sharing what’s been happening with your LG Microwave (MVEM1825F) model. We understand the importance of having a microwave that stays reliable well beyond the first year, especially when it comes to the turntable and interior components. One helpful step you can try is removing the glass plate and turntable ring, wiping the support wheels, and reseating everything firmly before running a short heating cycle. If the plate isn’t sitting correctly or the ring is slightly out of alignment, it can cause issues with rotation. For more guidance, visit https://www.lg.com/us/support/help-library/microwave-glass-tray-is-not-moving--20150953375033. We’d like to take a closer look at your unit and assist you directly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model details so we can continue helping you. ^Juvy
Dead after 13 months, buyer beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG microwave lasted only 13 months. It no longer cooks or heats up despite everything else working, and there's nothing LG can do about it since it's 30 days out of their warranty. Luckily we purchased a Geek Squad warranty but they won't fix it, only replace it. Not sure installation will be covered and if not, BestBuy will no longer be getting my appliance purchases. Very much regret purchasing this unit. A $300 microwave lasting just over a year is absurd.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chuck. Thank you for sharing your feedback with us. We understand your concern about experiencing issues with your LG Microwave (MVEM1825F) model, just after the warranty period, especially when it no longer heats or cooks despite other functions working. We strive to provide reliable, high-quality products and exceptional services and ensure a smooth experience. In the meantime, to obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.
It sounds like you’ve already made steps to resolve the issue with your Geek Squad warranty. If installation coverage is a concern, we recommend reaching out to Best Buy customer service at 888-237-8289 to clarify the details of the warranty coverage and confirm what can be included in your replacement. Additionally, we want to ensure you're fully supported, so please send us a private message on social media @LGUSSupport, and we will explore other ways to assist you. ^Juvy
Bad Digitial Display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Digital display malfunctioning after 2 years of use.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Microwave (MVEM1825D) model. We understand how important it is for the digital display to function properly so you can operate your unit with ease.
One helpful step is to perform a power reset by unplugging the microwave for 5 minutes and then plugging it back in. This can sometimes clear the control board and restore the display. If the issue continues, the display panel may need inspection or replacement by a technician. You can review more guidance here: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. If you’d like us to assist further with your case, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can review it directly. ^Juvy
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only giving this a 2 star because the model I received did not work :( I did return it and bought a replacement, same model just a slightly smaller version because they were out of this one. Hopefully I have better luck.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stephanie. We appreciate you sharing your experience with the LG Microwave (MVEM1825F) model. We understand your concern about having been to receive a unit that didn’t work as expected. We strive to provide reliable, high-quality products and exceptional services that exceed our customer's needs and expectations. If your encounter the same issue in he future, you may visit this link for help: https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316.
If you have any questions about your new unit or need assistance, please don’t hesitate to reach out to us via private message on social media @LGUSSupport. We’re happy to help and ensure you get the best experience possible with your LG microwave. ^Juvy
find a better microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to replace a 2 year old lg microwave that gave out so not to get a different brand this fit onto old lg bracket so so item new features not worth it
No, I would not recommend this to a friend