Customer Ratings & Reviews
- Model:
- LMV2031BD
- SKU:
- 4483501
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading the reviews and checking consumer report about LG Microwaves I decided to purchase the LG 2.0. The product looked great installed, but when you open the door it makes a clicking noice at the hinge. There plenty of room, the microwave is not touching the sides, yet the door is buckling at the henge. I would not buy this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
geek squad fails
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You do not value my opinion. Or my life. I had a range installed and 10 days later I realized that my house was full of natural gas. I tried to bring it to your attention and you just didn't care. I will keep telling you until you acknowledge the problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
250 per year for a Microwave - not a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really not happy with this unit, Purchased 6/19, had it professionally installed in July of 19. The heat is cracking the paint on the wall just below the unit. On 8/18/21 it died. Spent over $500 and it lasted exactly 2 years. My first Microwave lasted almost 15 years.. but it wasn't an LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Great for 4 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Magneto went out after 4 years, yes it’s warrantied but it cost more to replace it than to buy a new one.
No, I would not recommend this to a friendHighly rated Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews on this item were very high on Best Buy and consumer report. The microwave looked great, to save money I paid a neighbor to help me install it. After I installed it I noticed annoying clicking sound coming from the hinges. The model in the store did not make that sound, because I returned on the 16 day I was only able to get a store credit. I will never buy LG again. So disappointed.
No, I would not recommend this to a friend2nd LG Microwave in Three years need replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st LG microwave lasted 2 years before magnetron went out. LG provides one year of labor and 10-year magnetron warranty. However, the labor would cost more than the microwave did originally. 2nd LG Microwave Magnetron went out after only 4 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with installation scheduled, i was given a date with a time of 12-8 pm no one ever showed up or called to let me know they were not coming. It took a good month from purchase to installation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Bad beginnings
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as they finished installing we noticed a stain on the door of the microwave. Also when using the vent fan the next day, it was making a horrible sound. Best Buy replaced it with a new one a few days later and now it’s working and looking beautifully.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Wow. 1 year lifespan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had our Kitchenaid microwave for over 8 years until it croaked. We had to buy LG because there were no current Kitchenaid models that would fit the space. Well, never again LG. I will never give this company another dollar. The microwave lasted 1 year. What a piece of crap. Stay away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
I WILL NEVER BUY LG AGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, less than one year and its already broken, also had an issue with my lg fridge. DO NOT BUY LG PRODUCTS.
No, I would not recommend this to a friendAlways get Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG horrible every product purchased has been repaired or replaced within a year of getting it - But great geek squad protection and great service and fast time to get it rectified and repaired every time - Geek Squad rocks LG does not
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Exhaust fan stopped working after warranty period.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exhaust fan died a year and six months in after the warranty period. Really unfortunate, they don't make them like they used to I guess. Microwave has been fine otherwise. But now I have to deal with steam whenever I'm using the microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
HORRIBLE-Never Another LG Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable which is supposed to be tempered glass chip when my wife was talking out a bowl. The piece literally hit her in the face. We have contacted LG support three (3) times and still no replacement, they are giving us the runaround. We will never buy LG products. Their support is horrible
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Not installed yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has not been installed yet. The electric to it will be available Wednesday. Wonder if I can get in schedule for installation I paid for? Then I can do a real review! Should I call the geek squad?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Junk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this last year. Seven days after the warranty expired, it completely died. Lg was no help of course. If you want to spend $400-500 per year on microwaves, please buy. But if not, I wouldn’t buy LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a racket when using for a few weeks, then made less of a racket for a few weeks, then it was back and forth. And now it's dead. A little over the 2 year warranty. Not a fan!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last longer than 3 weeks before it totally quit. Having a very difficult time getting it replaced because the request is hung up in the system.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your range. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Zero Star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent all the time to install and plugged it in and could set time because it was 3 o'clock and the # 3 button on keypad is not working. I would rate this thing a zero if i could.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you are experiencing this issue with the microwave you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
The on line process was easy. i knew exactly what
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vent on the microwave does not work. I have contacted LG and am waiting for repair to be scheduled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
LG Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to install with some extra hands. Quit working after three days. Took it back and got a Whirlpool.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette