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Customer reviews

Rating 4.5 out of 5 stars with 2835 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 2.1-Channel 300W Soundbar System with Wireless Subwoofer for its exceptional sound quality, easy setup, and reasonable price. Many users rave about the clarity of the sound and find the system to be a great value for the cost. However, some users have experienced issues with Bluetooth connectivity, lack of bass, limited display options, insufficient maximum volume, and compatibility concerns with certain TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,835 reviews
  • Rated 2 out of 5 stars

    Blah

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No HDMI input/output. Sound is decent but no volume display on the bar. Pay a little more and get a better one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This 300W LG sound bar has built-in Bluetooth that lets you link wirelessly to your TV to produce lifelike acoustics, and the Adaptive Sound Control feature automatically adjusts mode for different audio profiles. The outboard wireless subwoofer improves the overall audio experience, adding impressive bass to movies and more. If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great soundbar for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar sounds really great. Much better than others tested at the same price

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Jeff! Thank you so much for your gracious words and we are happy you love the soundbar. We are sad to see you gave it such low marks for such great comments. If this was in error, we would love to see that overall 1 star upgraded. If you are in need of any assistance, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound control broke volume was either too loud or too soft had no control. Had to return to store of purchase

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you had so many issues with the sound! If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    No It’s not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have problem with the control and the volume it’s not worth

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of your LG audio system. I am sincerely sorry for the unfortunate experience you have had with your soundbar.

      Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com/ ^CP LG

  • Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the quality of sound. Does the job of sourround sound but not worth the cost.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. It is terrible to hear that your Soundbar System did not meet your expectations. I can understand how frustrating and inconvenient this situation may be for you and I would be happy to help. If you are in need of any additional assistance, feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 1 out of 5 stars

    Sub Cuts out ALL the Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and nice rice on special, but it is basically garbage otherwise. The bluetooth subwoofer cuts out constantly which is extremely annoying when watching something. t really detracts from the experience. I should have gone with my gut, waited a bit, and bought a Sonos PlayBar. Unlikely to buy any crap from LG again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your audio system due to the subwoofer cutting out. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP LG

  • Rated 2 out of 5 stars

    You get what you paid for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an ok product, now I know why it was half off. The sound quality is very poor

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This 300W LG sound bar has built-in Bluetooth that lets you link wirelessly to your TV to produce lifelike acoustics, and the Adaptive Sound Control feature automatically adjusts mode for different audio profiles. The outboard wireless subwoofer improves the overall audio experience, adding impressive bass to movies and more. If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 2 out of 5 stars

    polk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polk makes the best sound bars, i returned this to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sub issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing but the subwoofer disconnects from time to time.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your subwoofer is having connection issues, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rated 1 out of 5 stars

    Don’t do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened to this at the store and it sounded great but doesn’t get as loud as the LG tv we bought. Very deceptive and a waste of money. I was very disappointed and would not recommend this. Buy the vizio or some other brand. Not worth the money

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am sorry to hear you are having these difficulties. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ LG

  • Rated 2 out of 5 stars

    Poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with my tv but maybe I wasn’t hooking it up correctly

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you could not get your audio system to work, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rated 2 out of 5 stars

    Poor instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find use of functions hard to understand and easily changed unintentionally.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello Harry, thank you for your review it is extremely important to us. It is terrible to hear that you are not satisfied with the Soundbar you purchased due to it having poor instructions and changing unintentionally. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t what I expect it/ not for me, very sorry Next time

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This 300W LG sound bar has built-in Bluetooth that lets you link wirelessly to your TV to produce lifelike acoustics, and the Adaptive Sound Control feature automatically adjusts mode for different audio profiles. The outboard wireless subwoofer improves the overall audio experience, adding impressive bass to movies and more. If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 2 out of 5 stars

    Love but could be louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound bass is good super adjustable great sound bar

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you are unhappy with the sound! I would love to look into your case and help you find a solution. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^CP LG

  • Rated 2 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS OK ILL NEVER BUY A USE PRODUCT AGAIN IT HAS LITTLE PROBLEMS

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the sound bar system you recently invested in but we appreciate you reaching out. If there is anything we can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rated 2 out of 5 stars

    No good did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub woofer did not sinc up to the soundbar faulty equipment

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear you are not satisfied with the sound bar you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rated 1 out of 5 stars

    Poor purchase decision

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Sony fan but didn’t want to pay for quality Poor decision on my part. Now I’m stuck with a subpar sound system. Connection randomly disconnects when watching tv. Sound quality has diminished maybe due to move to bigger place than before. Who knows

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t need it the tv is louder then the subwoofer

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're in need of some guidance with using your soundbar, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for a very small place sound it’s not as loud

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This 300W LG sound bar has built-in Bluetooth that lets you link wirelessly to your TV to produce lifelike acoustics, and the Adaptive Sound Control feature automatically adjusts mode for different audio profiles. The outboard wireless subwoofer improves the overall audio experience, adding impressive bass to movies and more. If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 2 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG soundbar would not link up with LG TV. Had to return.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you were unable to use your soundbar with your television. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG