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Customer reviews

Rating 4.5 out of 5 stars with 2835 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 2.1-Channel 300W Soundbar System with Wireless Subwoofer for its exceptional sound quality, easy setup, and reasonable price. Many users rave about the clarity of the sound and find the system to be a great value for the cost. However, some users have experienced issues with Bluetooth connectivity, lack of bass, limited display options, insufficient maximum volume, and compatibility concerns with certain TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,835 reviews
  • Rated 1 out of 5 stars

    Hate it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to exchange this thing so bad but it is after it's 14 day mark. I hate this thing!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This 300W LG sound bar has built-in Bluetooth that lets you link wirelessly to your TV to produce lifelike acoustics, and the Adaptive Sound Control feature automatically adjusts mode for different audio profiles. The outboard wireless subwoofer improves the overall audio experience, adding impressive bass to movies and more. If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 8 month old and stopped working, will never buy this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    excellent value & sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound system should be sold WITH tv itself! tv sound system did not work with cable!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Chas! Thank you so much for your gracious words and we are happy you love the soundbar. We are sad to see you gave it such low marks for such great comments. If this was in error, we would love to see that overall 1 star upgraded. If you are in need of any assistance, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rated 1 out of 5 stars

    Worked for 5 Minutes and died

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good at all. Died after 5 minutes of use, never worked again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low volume

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wack the volume is low and the sound quality is bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse product ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m telling you now, don’t buy it! It’s terrible it won’t work

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you are experiencing issues with your home audio system, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer fades in & out not all that great. Wouldnt buy again

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that the sound keeps dropping out from your soundbar, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rated 1 out of 5 stars

    Poor bandwidth in the audio spectrum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the sound was very brittle and to harsh in the mid range.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is not something we expect to hear about our audio system. We would be happy to look into this so we can see how we can best assist you with enjoying your soundbar. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 1 out of 5 stars

    Not a big fan of this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video delay is way off, cant seem to adjust, Sub hard to connect

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, I hate to hear you are were not satisfied with your soundbar! If we can assist you in any way, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rated 1 out of 5 stars

    Not a good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with my purchased, the soundbar is mediocre

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This 300W LG sound bar has built-in Bluetooth that lets you link wirelessly to your TV to produce lifelike acoustics, and the Adaptive Sound Control feature automatically adjusts mode for different audio profiles. The outboard wireless subwoofer improves the overall audio experience, adding impressive bass to movies and more. If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    Not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    audio wasn't that good and subwoofer would keep disconnecting.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is certainly not what we expect from our products! Please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so that we can get this resolved for you. ^EJ LG

  • Rated 1 out of 5 stars

    Poor quality sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend it. Would like to have my money back.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This 300W LG sound bar has built-in Bluetooth that lets you link wirelessly to your TV to produce lifelike acoustics, and the Adaptive Sound Control feature automatically adjusts mode for different audio profiles. The outboard wireless subwoofer improves the overall audio experience, adding impressive bass to movies and more. If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    Disappointed with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer has very poor sound almost no bass .

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This system has a number of pre-set surround sound fields. You can select a desired sound mode by using each sound effect buttons. Adaptive Sound Control analyzes the property of input sound and provides the sound optimized for the content in real time. Bass Blast reinforces the bass and powerful sound. Cinema allows you to enjoy a more immersive and cinematic surround sound. If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    Way to ruin Christmas BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box was delivered to my porch open and he saw

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That’s terrible to hear the box was open and a possible gift revealed! If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lg soundbar is great. I don’t know what the fuss is all about. This thing almost set itself up. This thing sounds awesome and I Am very picky when it comes to sound. I have sub behind couch about 14ft away. It picked it right up and has not dropped sound. I think some of the issues is how you have TV set up. That was a little tricky but not related to sound bar. I have a Samsung tv, go to sound and select optical from menu and the remote controls soundbar and tv speakers shut off automatically. This bar is well worth the sale price of $129 or $149. This has some serious power. Love it 100%. The Best Buy kid sold me on this. The store unit was down so I didn’t get to hear, I went on employees reccomendation and bought it. Glad I did. Cape Cod Mass

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Awesome Affordable Soundbar System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar system definitely exceeded my expectations. I had previously bought a soundbar on sale for 99 that I ended up returning so my expectations were not high for this. I was wrong ! The sound is amazing. The woofer really kicks. I put it in cinema mode and everything sounds amazing. It does come with an optical cable in the box but that cable looked chintzy so I bought one of the thicker braided gold plated optical cables and used that to hook it up to my TV. I definitely recommend buying this while it is still on sale because at 129 you can't beat that deal.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar, it was so easy to hook up to my TV. And my LG TV is 5 years old. I just took it out of the box and plugged the optical cord into the TV and plugged the power cord in for the subwoofer and I was done. The sound that comes out of this is fantastic. Connects to my S8 phone instantly. Couldn't ask for a better soundbar for the prize. Only thing I would change about this soundbar is that it doesn't show you the volume going up or down or the input when you try and change it.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Ok sound, remote needs improving

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew what a sound bar was used for, but when I saw them on sale for Black Friday at B.B. I decided to read the reviews and see what others had to say about them. I finally decided to buy two for our two TVs to help improve our listening of all shows and movies. I bought this LG and the other was a Samsung that was $20 more. What is missing on this LG bar is a digital readout screen that the Samsung has, which lets you see what changes you are making with the remote, such as volume level. With the LG bar, I can not tell what mode I’m in or get any indication that the remote is working except when I turn up the volume up enough to hear a change. Despite the sound being Ok, I think having a readout window showing the modes the sound bar is in, is a helpful feature when making adjustments and would recommend looking for that feature when selection a sound bar.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback it is very important to us. I hate to hear that you are not satisfied that the soundbar does not have a digital readout screen. I can definitely understand how frustrating this situation may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Pros mentioned:
    Price
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Loud and Plain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i saw this soundbar for almost half off i thought it was a steal and a must have. Sound quality is pretty important to me, so much that i have a variety of soundbars in my home ranging from $100-1500 among other devices. Long story short, the sound of the soundbar "seems off".....especially the bass. You'd think that with how big the sub-woofer looks it'd be a little deeper and more powerful. Definitely not the worse soundbar I've heard but also far from the best. probably returning it and downgrading/upgrading to something that "sounds" more appealing even if not as loud since I'm using it in the smallest room in my home. I'm not exaggerating when i say my $100 Sony soundbar would give it a run for its money, in terms of sound quality of course, though i doubt hardly anybody would care as much considering what you are getting for the price PROS: -Loud -Decent sound -Good price -Wireless sub woofer CONS: -Bass sounds "off" (not deep) and underwhelming for size.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Really good sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar for my dad and was so impressed with the sound decided to buy one for our 60 inch Samsung 4k TV. Sound is excellent and for the price you can’t go wrong. There are few minor issues and they are (1) Sound levels do not show on TV screen (2) Works with our Cox Contour remote but you have to turn power on and off from LG remote (3) Has great woofer levels but would be nice to have additional tone adjustments. Overall great addition to our TV.

    I would recommend this to a friend