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Customer Ratings & Reviews

$1,799.99

Customer reviews

Rating 3.9 out of 5 stars with 114 reviews

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Rating by feature

  • Capacity

    Rating 4.2 out of 5 stars

  • Dry Time

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers commend the 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo for its compact size, ease of use, and efficiency. Many appreciate its surprisingly large capacity and quiet operation. However, a common concern is the extended drying time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 114 reviews
  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    Great little appliance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We have a very small space so swapping two appliances for one was great. We hang dry a lot of our clothes, so it works out well for us. The dryer isn’t the same as a regular dryer, so after an hour, the clothes still feel a bit damp but if you hang them up they’ll dry within an hour. I like to just run the dryer for 30 minutes to get more water out, then hang them up- keeps laundry from being crunchy! Good capacity for the size- fits a full set of queen size sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Dry time

    Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrates like it’s going to take off. Dryer takes a pretty long time as well. However, it is compact and does not require a 220v outlet.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your feedback on the LG 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Steam and Sensor Dry. We apologize for any inconvenience you have experienced with the product. We understand that the vibration and longer drying time have been frustrating for you. We appreciate your patience and would like to assist you further. For personalized assistance, please reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding. ^Sam LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great combo for a condo.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my condo in place of the existing dishwasher. Fit perfectly. A bit a room on each side as it does get hot at times. So far after 6 or 7 loads works great. Takes about 1.5 hrs to dry a normal load. 30 mins on a quick wash. So 2 hours or so total in my experience. Cant stuff a ton in it but for 1 or 2 people works great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my (small) space. Very quiet, efficient, does the job. It does sometimes shake with larger loads, I would stick to half full or less if you plan to dry in the machine, especially with heavier fabrics like towels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer/dryer. It is so convenient being able to put clothes in on wash/dry and just leave it until everything is done. Also very compact.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great all in one unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning and drying clothes. Larger capacity saves time. Best feature is setting it to wash and dry. No more having wet clothes sitting until you get back to them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good for small spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a small space in a rental property I have. My renter likes it and it works very well for him. He did say it takes a little longer then a "normal" dryer to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer/dryer combo. At first, I was very skeptical about how well it dries laundry. After reading the instruction manual, it works like a charm. Its been saving me so much time and energy by not going to a laundromat. I am very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 1 out of 5 stars

    I wanted to love it. But I’m kicking it out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The unit is very attractive, and works well as a washer; clothes and towels got super clean. Cons: 1. The dryer function is beyond disappointing. The drying cycle takes a long time, even for small, light items. The cooldown cycle that follows the drying cycle takes longer than the actual drying cycle itself. In other words, for a 60-minute drying cycle, cooldown might take 120 minutes. 2. Because this is not a vented dryer, lint gets spread all over and inside the folds of the door gasket and the inside of the glass, which must be wiped off with a damp towel. (And who knows if the lint that doesn’t get thrown forward is getting sucked into the body of the unit, or the hoses, where it could eventually cause issues?) 3. Minor point: The manual is rather confusing; so many options for different combinations of washing cycles - it would have been helpful to have a visual of the front panel showing which icons to push (and maybe how) to achieve the effect you want. With patience, it’s possible to figure it out, but it could be so much more user-friendly. Bottom line: I am returning this unit after a week (and three loads), and replacing it with a normal washer and a vented dryer. It was an interesting experiment, and the concept is intriguing, but unless you have extreme space problems that necessitate a very compact unit, as well as the patience of a saint as you dry your laundry, I strongly encourage you to purchase something else!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Victoria. Thank you for sharing your detailed review on the LG Wash Combo (WM3555HVA) model. We understand your concern about the lengthy drying times and the challenges of maintaining a ventless dryer. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the drying cycle, we'd recommend using the "Heavy Duty" setting for larger loads, as it may provide a more efficient drying experience. Additionally, cleaning the lint filter after every cycle can help improve drying performance, and periodically checking the hose for any blockages can prevent lint buildup.

      We also appreciate your input on the user manual. We'll make sure your feedback reaches the right team to enhance the experience for future customers.

      Please send us a private message on social media @LGUSSupport, and we'd be happy to assist further. We appreciate your patience. ^Juvy LG

  • Cons mentioned:
    Dry time

    Rated 3 out of 5 stars

    If I could return, I would

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay. I love that it’s a washer and dryer combo but the clothes take a long time to dry like 2 hours, then sometimes when it’s done the clothes are still wet or damp.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, easy to maneuver, easy to read and understand instructions, I love my All-in-one washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best RV combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical when i ordered this. Put it in our rv and we have now ran 10 loads through it and love it.. only think i was is that it had auto level feet on it but its a rv washer/dryer I can live with alittle shake.. clothes, towels jeans have always came out dry.. for its size its great

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, Bradster! We are so delighted to hear that you made the LG - 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo an addition to your RV! We hate to be biased, but it's one of the best in its class! We are reminded to keep products innovative that make life more convenient for you in any home. Thank you for choosing LG as your go-to for laundry needs! ~Rita LG

  • Rated 5 out of 5 stars

    Absolutely wonderful!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer/dryer! It works extremely well! I think it is important to not overload the machine. Read the owners manual. I use the the energy saver dry cycle and it works perfectly. There is a cool down after the dry cycle is finished. When I take out the clothes they do feel a tad bit damp, however after they sit a couple minutes they feel dry!! I only wish I had purchased the larger LG washer/dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Best washer dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size , easy to install and easier to use !!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Combo washer/dryer works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our washer/dryer combo on the day they said it would be delivered. Great team of guys who delivered it and unloaded it right where we needed it! Ran it through a cycle to be sure it worked, and it worked great! Exactly what we needed! And nice and compact so it doesn’t take up too much room!

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 2 out of 5 stars

    Great Potential No Follow Through

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had high hopes that this product would make our lives more convenient; however, we were severely disappointed in the performance of this machine. It did not wash as well as our previous washer, and it hardly dried at all; we had to hang dry. It got stuck in “cool down” mode for over an hour; we had to power the machine off to get it out of that mode. Overall, not worth your time and energy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your feedback regarding the LG Washer (WM3555HWA) model. We understand the importance of a washer that meets your expectations regarding washing and drying efficiency. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. To fix this, If your unit is taking too long to dry your clothes or your dryer is not heating properly, it could be due to blocked airflow from duct obstructions or a clogged air filter with lint. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    Small but Mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but mighty. No issues with setup!!! Wash is quick but drying full load takes about 2.5 hours.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not go ventless. You will regret it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ventless washer/dryer combo ruins clothes and any sort of heated mattress pad or blanket. It heats it up so much that all the elastic in your clothes pretty much disintegrates. Not sure why or how but mattress pads that are heated and heated blankets break from I guess the spinning of it possibly or maybe the heat. Or maybe both in combination. I 100% regret the purchase of this washer/dryer combo. I can’t believe that there aren’t more reviews of people saying how horrible they are.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Donald. Thank you for taking the time to share your experience with your LG Washer Combo (WM3555HWA) model. We understand the importance of having a washer‑dryer combo that protects your clothing and specialty items, especially when it comes to elastic fabrics and heated blankets or mattress pads.

      For the issues you’re seeing, one helpful step you can try is adjusting the drying level and temperature settings. Ventless combo units use condensation‑based drying, which can run warmer and longer than traditional vented dryers. Using the Low Temp or Eco Dry option can help reduce heat exposure and protect elastic materials. You can also review care recommendations for your model here: https://www.lg.com/us/support/product/lg-WM3555HWA. Heated blankets and mattress pads may not be suitable for combo units due to their internal wiring and sensors struggling with prolonged tumbling and high temperatures.

      We’d love to hear your experience and explore options. Please email us at lgdigitalcare@lg.sprinklrsupport, and our team will gladly assist you. ^Juvy LG

  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    High-Efficient Washer/Dryer combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order washer/dryer combo in June. First one delivered in August severely damaged, did not except. Received new one 11/28... So I have not had it long. But love that it is only one piece. Washes great, but because dryer is ventless takes a lot of time to dry. Only required one 120volt plug.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer/Dryer Combo Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous LG washer dryer combo for 10 yrs but it finally gave out. This one works great and runs quieter than my previous one. Also drys clothes better. Good for smaller loads or single person but probably not efficient for a large family.

    I would recommend this to a friend