Customer Ratings & Reviews

Far away, the woooorst experience that I had in my life. DONT BUY FROM BESTBUY! CHECK OTHER SELLERS IF YOU HAVE SELF-RESPECT TO YOURSELF! I purchased the washing machine on Jan 7 and it was scheduled for Jan 19, but Best Buy postponed it to a later date. We received a visit from the service team. The men were arrogant, not helpful, and they only had to spend another 5 minutes to turn off the valve, but even though they had enough equipment, they rejected it for only 5 minutes work. As well, the huge washing machine was left at the entrance because they said we could schedule an installation easily if we left it there. It was OK with me! I called the plumber, he fixed the valve within ten minutes (he said Best Buy could probably do it in five minutes). I scheduled the installation for the next day, but no one called me until 1.30, so I wanted to check with customer service on the status. I was told there was a problem and the schedule wasn't routed back, so I was frustrated and they gave me $100 credit and promised to send someone the next day. Again it did not happen, no one called, no one came in, I called Best Buy again and they told me the same - your request was not routed to anyone and they offered me additional $100. :) I am still waiting, the machine stays at the entrance, it is so heavy that I can not move it, I can not get the service that I paid for and no one at Best Buy helps me, they keep rescheduling and offering $100 which is ridiculous. So, my recommendation is that don't buy from Best Buy if you don't want to spend hours for nothing and have the worst experience.

Had a previous LG washer dryer combo for 10 yrs but it finally gave out. This one works great and runs quieter than my previous one. Also drys clothes better. Good for smaller loads or single person but probably not efficient for a large family.

Vibrates like it’s going to take off. Dryer takes a pretty long time as well. However, it is compact and does not require a 220v outlet.

Small but mighty. No issues with setup!!! Wash is quick but drying full load takes about 2.5 hours.

Does a great job cleaning and drying clothes. Larger capacity saves time. Best feature is setting it to wash and dry. No more having wet clothes sitting until you get back to them.

Fits perfectly in my (small) space. Very quiet, efficient, does the job. It does sometimes shake with larger loads, I would stick to half full or less if you plan to dry in the machine, especially with heavier fabrics like towels.

This is a great washer/dryer. It is so convenient being able to put clothes in on wash/dry and just leave it until everything is done. Also very compact.

Compact, easy to maneuver, easy to read and understand instructions, I love my All-in-one washing machine.

I love this washer/dryer combo. At first, I was very skeptical about how well it dries laundry. After reading the instruction manual, it works like a charm. Its been saving me so much time and energy by not going to a laundromat. I am very happy with my purchase.

Was very skeptical when i ordered this. Put it in our rv and we have now ran 10 loads through it and love it.. only think i was is that it had auto level feet on it but its a rv washer/dryer I can live with alittle shake.. clothes, towels jeans have always came out dry.. for its size its great

Great size , easy to install and easier to use !!!!!!

This product is okay. I love that it’s a washer and dryer combo but the clothes take a long time to dry like 2 hours, then sometimes when it’s done the clothes are still wet or damp.

I absolutely love this washer/dryer! It works extremely well! I think it is important to not overload the machine. Read the owners manual. I use the the energy saver dry cycle and it works perfectly. There is a cool down after the dry cycle is finished. When I take out the clothes they do feel a tad bit damp, however after they sit a couple minutes they feel dry!! I only wish I had purchased the larger LG washer/dryer!

Fits in a small space and is built well. Easy to assemble and install. Ventless is a dream for a studio.

It’s amazing I was hesitant and I still hang dry a lot of clothes but it’s great and way better than the one I had 10 years ago

We received our washer/dryer combo on the day they said it would be delivered. Great team of guys who delivered it and unloaded it right where we needed it! Ran it through a cycle to be sure it worked, and it worked great! Exactly what we needed! And nice and compact so it doesn’t take up too much room!

We had high hopes that this product would make our lives more convenient; however, we were severely disappointed in the performance of this machine. It did not wash as well as our previous washer, and it hardly dried at all; we had to hang dry. It got stuck in “cool down” mode for over an hour; we had to power the machine off to get it out of that mode. Overall, not worth your time and energy.

Order washer/dryer combo in June. First one delivered in August severely damaged, did not except. Received new one 11/28... So I have not had it long. But love that it is only one piece. Washes great, but because dryer is ventless takes a lot of time to dry. Only required one 120volt plug.

I was skeptical getting a two-in-one, but this unit doesn’t disappoint. It has a clean and dry cycle (works very well) that only takes 3 hours to complete. Or you have options to steam dry, speed wash, wrinkle-free, etc,.. I like that it saves you a ton of space but in full transparency it does shake a good bit. I currently am using it in an RV so I’m unsure how it responds being on solid, non moveable, flooring. I throw about 1/3 of a full basket in at a time and have zero issue with it getting the job done.

This is a difficult product to learn how to use. The directions manual is bigger than a telephone book. Very hard to understand. It takes a whole day to wash 1 small load of clothes…not kidding! Not worth the money I paid for it.