Customer Ratings & Reviews
- Model:
- WM3555HWA
- SKU:
- 6397860
Rating by feature
- Capacity
Rating 4.2 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Happy Customer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my combo washer/dryer. Very convenient and a confirtavke fit for a small basement.
I would recommend this to a friendWashing machine and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes to long to wash and dry I don’t understand why it take 8 hr to do that other then that it work good
No, I would not recommend this to a friendIncredible results
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this washer/dryer machine. Leaves clothing super smooth!
I would recommend this to a friendMother in law's washing and drying.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for a small apartment. Mother-in-law loves it.
I would recommend this to a friendGood machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, best combination you can find otherwise you need to spend way more
I would recommend this to a friendMy LG washer/dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never use any other washer or dyrer if its not this one.
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this positive feedback! Welcome to the LG family. ^Jennifer
Space and time saver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying it, especially the refresh steam clean feature
I would recommend this to a friendBest Buy can promise but NOT DELIVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was promised a delivery date in FEb then March then May. HATE BB always promise to get the sale then never deliver
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about the delays and frustration you've experienced with your delivery date and promises made by the retailer. I understand how important it is to receive your purchase in a timely manner, and we apologize for the inconvenience this has caused you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Does not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in place of a stackable for a tenant. DOES NOT WORK.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi David, we understand how it may feel for your new appliance to fall short of your expectations. Please allow us to assist! Feel free to send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport so that we can assist towards resolving any issues you're having with your Smart Front Load Washer and Electric Dryer Combo. We look forward to reaching a resolution you'd be satisfied with. ^Chris
Wendy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and great service. I will let my friends know
I would recommend this to a friendUnknown ship date
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review an item I haven’t received. Delivery scheduled for 11/27 and now I believe it’s 12/16. Hoping it arrives sometime this year
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dale. Thank you for reaching out and sharing your feedback on the LG Washer (WM3555HWA) model. We regret the delay in the delivery of your order and understand your frustration with the unknown ship date. We strive to provide accurate and timely delivery information; unfortunately, we are falling short in this regard. We recommend contacting Best Buy customer service at 888-237-8289 to make a follow-up and know the delivery updates of your purchase. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Chat support
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't give all the components.chat and then call after said chat finally no results
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
No product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t gotten my product since August 21. Every time keeps are making me to change the date. Now, it says that will be available on October 28.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! We apologize for the delay in receiving your LG product. We understand how frustrating it can be to have your delivery date repeatedly changed. We recommend reaching out to the Customer Support team at BestBuy for further information and updates regarding your specific order.
In the meantime, if you have any other questions or concerns about your LG product or need assistance with any other LG-related inquiries, please feel free to send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne
iron box
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have purchase this combo washer 7 months ago , still not working, LG service very weak ...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking your time for reviewing our LG 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer WM3555HWA. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Don't get this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't dry well at all and took forever to get through a cycle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG High Efficiency Smart Front Load Washer & Electric Dryer Combo, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take too long for washing and drying Bigger one is better
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with your valuable feedback with the LG - 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Steam and Sensor Dry - White. This will be considered for our continuous improvement. Should you have any additional inquiry or concerns please don't hesitate to message us on Facebook or Twitter through @LGUSSupport, and you can always count on us to assist you. ^James.
- Pros mentioned:SizeCons mentioned:Drying time
Perfect for one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for one person. It sometimes takes long to dry using the dryer option, but for me it's fine since I mostly hang dry. I've yet to see how much electricity and water it consumes. Cleaned my laundry pretty well, even in the low spin speed option for delicates. Satisfied with the machine so far, a month into owning it.
I would recommend this to a friend - Pros mentioned:Size
Nice washer/dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once hooked up, this unit performs as expected. It's the perfect size for our needs. It's smaller size is not an issue for us and the longer drying times seem more gentle on our clothes. Plus, we were able to keep some valuable storage space by choosing this. Installation was not smooth but will be reviewed separately.
I would recommend this to a friend - Pros mentioned:Compact
Wrinkled cloth., long cycles, does not dry well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes hours to wash and dry- 2 to 4 hours. The clothes come out very wrinkled and wet. This is a serious problem. It's good in terms of compact size and cleaning thoroughly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
- Cons mentioned:Drying time
Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes 3 hours to dry clothes and still clothes may not dry. Similarity to another review, the clothes smell funny coming out of the washer and the space is so small.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We're sorry to hear about the challenges you've experienced with the drying time and odor issue. For optimal performance, we recommend checking the lint trap, ensuring proper ventilation, and not overloading the dryer. Regarding the washer odor, running a cleaning cycle with an appropriate washer cleaner may help. The LG WM3555HWA 2.4 cu.ft. Smart wi-fi Enabled Compact Front Load All-In-One Washer/Dryer Combo with Built-In Intelligence accommodates up to 4.2 cubic feet, but maximizing space usage can affect drying efficiency. For further assistance, please reach out via @LGUSSupport on Facebook or X (Twitter). ~ Luisa
What experts are saying
