Customer Ratings & Reviews
- Model:
- WM3555HWA
- SKU:
- 6397860
Rating by feature
- Capacity
Rating 4.2 out of 5 stars
- Dry Time
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo for its compact size, ease of use, and efficiency. Many appreciate its surprisingly large capacity and quiet operation. However, a common concern is the extended drying time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for two people. The dryer cycle gets very hot. It cleans and drys thoroughly. I love it.
I would recommend this to a friend Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer combo is the best thing ever made. It fits my needs to a tee!! The clothes are very clean and the wash&dry cycle is the greatest. I am planning on many great yrs ahead!
I would recommend this to a friend- Cons mentioned:Dry time
Not worth the hype, avoid if you can.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have all day to wait for your items to be properly dry. Then this might be your product. I have never seen a dryer or combo in this case. That can take more than 8 hours to dry your items. Product was returned after two weeks of use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would like to help you with troubleshooting the settings, however we need to move to a platform that supports back and forth messaging. Please send us a private message on our Facebook and Twitter pages using @LGUSSupport, and include #VOC in your first message, your contact and model #, and a brief description of the issue. ^Thanks. ^Jennifer
- Pros mentioned:Size
Mother in law's washing and drying.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for a small apartment. Mother-in-law loves it.
I would recommend this to a friend It saves room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job! Incredible! It saves a lot of room. I would definitely recommend it!
I would recommend this to a friend- Pros mentioned:Overall performance
My LG washer/dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never use any other washer or dyrer if its not this one.
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this positive feedback! Welcome to the LG family. ^Jennifer
- Pros mentioned:Noise level
Good ventless washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this newer model. It runs quietly and washes ans dries clothes efficiently.
I would recommend this to a friend All in one thin q
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a good machine for a compact space. Clothes always comes out with some lint.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your open feedback regarding your LG Front Load Washer and Electric Combo, and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha
Compact and perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer Dryer. Perfect for small spaces. Very quiet too.
I would recommend this to a friend- Cons mentioned:Dry time
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer takes a little longer to dry but the cleanliness of your clothes is worth it.
I would recommend this to a friend - Pros mentioned:Ease of use
All in one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best machine ever- does everything all in one machine
I would recommend this to a friend - Pros mentioned:Size
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for small space! 10 years warranty for motor
I would recommend this to a friend Useful, but not friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as user friendly as I would like. Dryer functionality need a lot to be desired. The app for the unit did not really match up.
No, I would not recommend this to a friendPerfect for certain lifestyles.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically, for a smaller capacity need, you put your clothes in, go to work, it informs you on the internet at stages within the cycle, you come home, and your clothes are done. No switching between two appliances. Its an All-In-One! Brilliant.
I would recommend this to a friend- Pros mentioned:Size
Washer/dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for our destination trailer, I’m very happy with this purchase.
I would recommend this to a friend long wash time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes a while. works good , quiet washers delicates nicely
I would recommend this to a friendNo More Kate Night Laundry Mats.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soooo happy. Great appliance. Awesome quality and reliability, all in one convenience. Best of all NO MORE LAUNDRY MAT, No More luging around quarters around !! :)
I would recommend this to a friendWork good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes and dries you perfectly, and leaves your clothes dry.
I would recommend this to a friend- Cons mentioned:Dry time
Washing machine and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes to long to wash and dry I don’t understand why it take 8 hr to do that other then that it work good
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Wash Combo (WM3555HVA) model. We understand your concern when a wash and dry cycle takes longer than expected. We strive to provide high-quality products exceeding our customer's needs. The extended cycle time can depend on various factors, including the load size, selected wash and dry settings, and even the type of fabrics being washed. If you’re looking for faster results, consider using the “Speed Wash” option for lighter loads, which can significantly reduce the cycle time.
If you have any further questions or need assistance, please send us a private message on social media @LGUSSupport. We're here to help you make the most of your appliance. Your satisfaction is important to us, and we appreciate your understanding. ^Juvy
Worst appliance experience ever!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it 1 star due to Best Buy not due to product. Haven't been able to use it yet. First we weren't notified that the machine was backoredered and we had to reschedule delivery. Then we weren't told haul-away doesn't include disconnection. Had to reschedule. Had to quickly find someone to disconnect as the washer was sitting in my mother's dining room. Paid $100 to disconnect. Sceduled haul-away and installation. They did haul-away but now we were told they can't install because the water valves were under the sink!!! Where else do you expect to find water valves!!?? No they must be on top of machine or behind machine. Was told by 2 phone representatives that Best Buy would compensate me for the misunderstanding. Well, all they wanted to do was send me a gift card. After all this aggravation I will never shop in Best Buy!! Even my cousin bought a microwave from Best Buy and the first 3 stopped working within a week!!! Absolutely horrible!! Finally got washer installed yesterday, but now we need someone to snake the drain. I will come back and review the machine after we've had a chance to use it, but I felt it necessary to let people know bow horrible Best Buy treats their customers.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We are truly sorry to hear about the difficulties you encountered with your recent purchase from Best Buy. We understand how frustrating and inconvenient this experience must have been for you. Your feedback is important to us and we will address this issue internally to ensure it does not happen again in the future. We apologize for any confusion or misinformation provided to you during the process. We appreciate you sharing your experience with us, and we apologize for the inconvenience caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris