Customer Ratings & Reviews
- Model:
- WM3555HWA
- SKU:
- 6397860
Rating by feature
- Capacity
Rating 4.2 out of 5 stars
- Dry Time
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo for its compact size, ease of use, and efficiency. Many appreciate its surprisingly large capacity and quiet operation. However, a common concern is the extended drying time.
This summary was generated by AI based on customer reviews.
Unbalanced Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It been leveled by my self and multiple professionals, but still viberates the house with every load. Drives me nuts. I literally cant stay in the house when it doing the spin cycle. Wish I would have considered returning it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, JoeMak. Thank you for sharing your experience with us. We understand your inquiry regarding the vibration and leveling of your LG 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-2-4-cu-ft-high-efficiency-smart-front-load-washer-and-electric-dryer-combo-with-steam-and-sensor-dry-white/J7G564PKZX
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
- Cons mentioned:Dry time
ThinQ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing cycle,cleaning clothes are very good the only problem having is to dry the clothes
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Dry time
It’s alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrates like it’s going to take off. Dryer takes a pretty long time as well. However, it is compact and does not require a 220v outlet.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your feedback on the LG 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Steam and Sensor Dry. We apologize for any inconvenience you have experienced with the product. We understand that the vibration and longer drying time have been frustrating for you. We appreciate your patience and would like to assist you further. For personalized assistance, please reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding. ^Sam
- Cons mentioned:Dry time
If I could return, I would
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is okay. I love that it’s a washer and dryer combo but the clothes take a long time to dry like 2 hours, then sometimes when it’s done the clothes are still wet or damp.
No, I would not recommend this to a friend - Cons mentioned:Dry time
Unsatisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a difficult product to learn how to use. The directions manual is bigger than a telephone book. Very hard to understand. It takes a whole day to wash 1 small load of clothes…not kidding! Not worth the money I paid for it.
No, I would not recommend this to a friend - Cons mentioned:Dry time
Fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good but sometimes its takes a very long time to dry. The best i have found is outting it on the wash and dry setting.
I would recommend this to a friend Useful, but not friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as user friendly as I would like. Dryer functionality need a lot to be desired. The app for the unit did not really match up.
No, I would not recommend this to a friend