Customer Ratings & Reviews
- Model:
- WM1455HVA
- SKU:
- 6397866
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the 2.4 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, compact size, and ease of use. Many appreciate its large capacity for its size. However, some customers expressed concerns about the spin cycle's performance and the product's cost. The longer cycle times and vibrations during the spin cycle were noted as negative aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
LG Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the purchase, performance and price of this appliance
I would recommend this to a friend - Pros mentioned:Cleaning performance
Stackable The Way To Go.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, perfect for me and husband being empty nesters.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value and dependable washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to use. Great product so far.
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and small . It perfectly fit in compact space
I would recommend this to a friend Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does all that it said it would do! The installers did a great job. It fits perfectly into our limited condo space. I has been working perfectly since installed.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the guy who checked everything at home wasn't aware that we had only one outlet, while we needed two one for the washer and one for the dryer. That caused a lot of inconvinience
No, I would not recommend this to a friendWorth every scent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer. I wish it was a little larger to hold a few more items; however, I am satisfied with its capabilities.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Awesome little Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine! It cleans and washes really well!
I would recommend this to a friend Bought in December
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be working well though the way the dryer sits on the top is strange to me - doesn’t make a lot of sense for an expensive unit - didn’t really get a lot of answers on that - the machine thumps a bit too but I am still working it out
No, I would not recommend this to a friendDependable Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. Capable of many settings. Good size for smaller apartments that lack closet space. Not loud or annoying. Very efficient machine. Only drawback is, I wished it could have a larger cubic feet washer drum like the dryer that partners with this Unit.
I would recommend this to a friendGets the Job done!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is smaller than the one I had before but it does the job for me and I can honestly say I am glad I bought this product.
I would recommend this to a friendINCORRECT STacking KIT-Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like others said here, the stacking kit was missing. Both LG and Best Buy were referring to the incorrect stacking kit 27" for a 24"washer/dryer. the incorrect part # is 4930EL3021A and 4930EL3023A. The CORRECT part # is 5001EL2001H, that includes the hose with 2 little brackets. Some say it's included in the dryer, other say it's not, but the manual says that IT IS included. LG offered me to buy it as an optional accessory. Best Buy refuses to order it, sends me to the parts distributor or LG. I made multiple calls, endless frustration! 10/27 - received a delivery with stacking kit missing, installation rescheduled 10/27-Best Buy ordered an GE (yes, GE) stacking kit 10/30 - installers come with a GE stacking kit, DOESN'T fit, rescheduled 10/30 - call LG, I am told that the part # for stacking kit is the one above starting with 493 10/30 - I call Best Buy, they order the 493 part which is a NO GO as it's a completely different set up and is used for 27", not 24 inch 11/2 - call Best Buy asking to exchange the dryer hoping the new one will come with the kit as stated in the manual. The person exchanges the washer instead! grrr 11/3 - call Best Buy, give them the correct 5001 number, get sent to parts distributor and then to LG I waited to receive these for a month, now that they are delivered, but not hooked up, I have been without a washer/dryer for all this time. MANY MANY conversations with Best Buy, still unresolved. Worst experience ever. Zero stars
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Piece of Garbage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After almost 2-1/2 yrs, washer began to leak substantial amounts of water. Source is unclear. LG delegated service under its Premium Care extended warranty obligation to Sears, which was unable to keep its appointment. Weeks later, we are still waiting for service. Stay away from this piece of trash and from LG. Also stay away from Best Buy, which needed to make a return visit since its original hookup was incorrect. (Hot and cold water connections reversed.)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the leak with your LG Washer (WM1455HWA) model and the service experience. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
When a washer leaks, common sources can include loose hose connections at the back of the unit or at the water faucets, a clogged drain pump filter, or issues with the dispenser drawer. You can inspect the hose connections to ensure they are tight. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448.
For further assistance with your service request and the leak, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy
Great space saver washer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the LG Compact stackable washer drier because of the limited space in the laundry area of our new house. the units fit perfectly into the space and because we were able to stack the units we gained some space for storage.
I would recommend this to a friendTm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was not connected to the dispenser pipe, and the refrigerator was left in the middle of the kitchen. Next, the washing machine was left in the middle of the kitchen. Despite installation is free. The brand new linoleum was broken under the refrigerator, The frame of the apartment was damaged. The wall of the apartment was damaged. The middle part of refrigerator chiller is crashed
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that your experience with our installation service has been absolutely unacceptable. I can only imagine how frustrating and disheartening it must be to have your new appliances delivered and installed in such a way.
First and foremost, I want to apologize for the lack of attention to detail and the carelessness shown by our installation team. It's completely unacceptable that the refrigerator was not properly connected to the dispenser pipe, and that it was left in the middle of the kitchen. And to make matters worse, the washing machine was also left in the middle of the kitchen, causing further damage to your property. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
LG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best washer and dryer I ever have particularly I really like the dryer
I would recommend this to a friendLG Stackable Washer/Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG Products never disappoint me and this stackable Washer/Dryer is no exception
I would recommend this to a friend- Cons mentioned:Cycle time
LG Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG washer- Was never shown how to use it. Didn't use the spin cycle, If he had he would have seen and heard what it did the first time I used it. Heard and felt like an airplane was landing in my home. Everything shook, even the floor. A week later someone from the Geek Squad came out and said I need another one arrive 1/8/22, 1 1/2 mos later!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Many washing options. No complaints. All Good.
I would recommend this to a friendWashing Machine install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They online purchase was easy and the installation went smoothly. My only comment was there needs to be a better way to communicate with the installers in case something changes rather than just canceling the service
I would recommend this to a friend