Customer Ratings & Reviews
- Model:
- WM1455HVA
- SKU:
- 6397866
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the 2.4 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, compact size, and ease of use. Many appreciate its large capacity for its size. However, some customers expressed concerns about the spin cycle's performance and the product's cost. The longer cycle times and vibrations during the spin cycle were noted as negative aspects.
This summary was generated by AI based on customer reviews.
LG Washing Machine-ThinQ- 2.4 cu. ft.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality washer. Many options of washing time, water temperature, spin speeds, drying time etc.
I would recommend this to a friendWasher LG
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer fors not work properly. Oftentimes it is froze in the mufddle of cycle and stay there indefinite, until i get to restart. Washer is garbage product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, SvetlanaO. We understand your experience with your LG - 2.4 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. A washer freezing or getting stuck mid-cycle is certainly not how the product is intended to perform.
This type of issue can sometimes be caused by a software glitch that is cleared with a simple power cycle or, less often, by a blockage in the drain filter or an imbalanced load.
Basic Troubleshooting Step:
Perform a Power Cycle: Unplug the washer from the wall outlet for at least 5 minutes. Then, plug it back in and try running a cycle again. This can often reset the control board and resolve temporary electronic errors.
Check for Error Codes: If an error code appears on the display when the washer freezes, please note what it is, as this will help us diagnose the problem quickly.
https://www.bestbuy.com/product/lg-2-4-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PKWP
We want to look into the specifics of your unit's performance and see how we can get your washer working properly or explore next steps. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
bad install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought stackable units and when delivered the stacking attachment was missing so they couldnt install completely. and never heard back to bring correct part and do final install
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery/ installation was less than satisfactory. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
LGappliances-hi quality, made to last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG appliances are high quality, well made and made to last. They also come with a very good warranty.
I would recommend this to a friendLg washing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working very good and fit in small place …I recommend…
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sales helping the appliances was excellent can’t say enough about them
I would recommend this to a friendGreat LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great energy saver front load washer. LG is a great quality and reliable.
I would recommend this to a friendLG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer! Extremely easy and quiet operation. Clothing spins so hard that it comes out damp and doesn't need much drying time. Highly recommended.
I would recommend this to a friendWASHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE. IT FIT PERFECTLY IN THE SPACE WE HAD AND THE VENTLESS WAS WHAT WAS NEEDED.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say love it only thing I wish that the drum was a bit bigger
I would recommend this to a friendWashing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough time to provide feedback on the washing machine but so far is good
I would recommend this to a friendExcellent features and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, low water usage with great cleaning results.
I would recommend this to a friend- Pros mentioned:Size
Doesn’t clean
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. The machine is compact however it doesn’t clean clothes well. My clothes don’t come out totally clean and I end up having to do laundry multiple times a day because it’s so small. I ended up having to purchase another washer because this is so bad.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Love the look!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to use this washer! Hunted high & low for a silver/stainless steel compact washer. Fortunately, this one became available just in time!
I would recommend this to a friendLG seems to be the best product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have just gotten these but we are pleased so far. We had a different brand before, Whirlpool, and dryer did not work as it should at all!
I would recommend this to a friendDoes the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for small spaces. The capacity is on the smaller side.. don't expect big loads. Otherwise no complaints.
I would recommend this to a friendWasher Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just started using. So far so good. Bought it because of space limitations. Salesperson was a great help and delivery was exceptional.
I would recommend this to a friendwashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician arrived in the time given, texted when he was on his way and was courteous and installed the machine in a timely fashion.
I would recommend this to a friendProduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. The product is good and strong
I would recommend this to a friendL:G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent front loader stackable. We wanted white and that was the only color choice in stock anyway. Very fast delivery time.
I would recommend this to a friend