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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the innovative features of the 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice. They particularly appreciate the unique craft ice maker, which produces large round balls of ice, and the spacious interior with adjustable shelves. The door-in-door design and counter depth are also well-received for their convenience and space-saving benefits. While some customers find the refrigerator expensive, many believe it offers excellent value for its features and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 455 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Wonderful Surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new refrigerator. We had some reservations about the ice maker due to size and our last LG the ice maker was a problem. But this ice maker is great and the freezer makes the large round ice balls. A lot of compartments and trays to hold bottles and fruit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge- checks all of the boxes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It is very easy to figure out, adapts to how I want a fridge to be easily, in so far as the internal configuration and settings. This is the first fridge where the water filter is so easy to get too so I don't end up having to empty my fridge to get to it and clean up a large puddle of what came out after i removed the old filter, etc. The app is amazing in that the firgde can tell me when things need to be addressed. The stainless cleans to perfect condition with little effort unlike my old one where it looked filthy all the time. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    I love my new fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the product. I used to have a kitchen Aid and this is no comparison. Dual ice makers are the the things we enjoy the most. I strongly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love the door in door and craft ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this fridge, plenty of room and really love the door in door feature. I was a skeptic and didn't think we needed that but we use it all the time! LOVE the craft ice!!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Center of attraction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator attracts much attention and the start of much conversation. My only dissatisfaction is that it’s size is much smaller thank a full size refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Amazing for entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge only makes 3 craft ice cubes daily but once you get it going, you should be set. Awesome fridge for entertaining and love that it came in black stainless to match the rest of my appliances

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    love love love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this refrigerator. tons of space on the inside. the whiskey balls do not come out as "complete" circles, but they are still really nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Looks great !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i guess to soon to tell but is working great, the ice balls will get better every day It is really spacious and flexible arrangements of the selfs makes it even better The interior look with stainless steel back and selfs framing looks so sleek. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best summer frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refriger from LG two ice makers has made this summer. My sons love to fill water flask with the round balls and my husband loves to put cubes in his orange juice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large, cubed ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, however the large, cubed ice maker stopped making ice shortly after purchase. We followed- the recommendations on dropping the temperature still no luck. Everything else works perfect,

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Very Roomy Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator, very roomy inside. The Craft Ice is a plus just wish it would make more at a time. Having to wait 1 day for 3 Ice Balls is a bit much.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love the new refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is awesome. We love the dual ice makers and it has lots of room inside for everything. It arrived with cosmetic damage on two doors but Best Buy is going to swap those doors. Great product and value for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great use of the internal space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same size as the one I replaced, but this one has much more space inside. Works great and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Terrific refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific. We like the clear front door much more than we expected. Less ice falls on floor with external ice maker than our previous fridge. Love the flexibility of shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft Ice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craft Ice is not just a gimmick, it is a great feature. Love the double ice machines. Black Stainless Steel is attractive and counter depth provides a slicker look. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love the InstaView Door and the Craft Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! Love the InstaView compartment and the craft ice! Really easy to install! There is not so much space on the freezer though, that's the only opportunity I see with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, the second small door for drinks is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good buy for your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is an excellent choice in this price range. Not as pricey as some others but certainly a great buy for your money. It has plenty of storage for even those Costco buys!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as beautiful on the outside as on the inside. Keeps food fresh with loads of storage compartments. I love the knock feature to look at what's in the fridge. Excellent buy and love LG products!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge , the right side door does not stay shut easily have to close it carefully. The craft ice takes forever to make not that impressed with it but someone else maybe.

    I would recommend this to a friend
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