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Customer Ratings & Reviews

Your price for this item is $1,124.99
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The comparable value price is $4,499.99

Customer reviews

Rating 4.5 out of 5 stars with 455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the innovative features of the 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice. They particularly appreciate the unique craft ice maker, which produces large round balls of ice, and the spacious interior with adjustable shelves. The door-in-door design and counter depth are also well-received for their convenience and space-saving benefits. While some customers find the refrigerator expensive, many believe it offers excellent value for its features and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 455 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    This is a fantastic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic refrigerator. It's spacious, easy to access everything and luxurious feeling. So well designed Of course I love the fancy whiskey ice and I don't even drink!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually a wonderful refrigerator! It’s slightly smaller than a previous side-by-side (not counter depth and larger cubic ft) and yet fits items better. We love the cylinder ice but note, they’re not fully cylinder. One part is a little caved in. Looks like the Death Star missing a small section lol. Top ice maker drops its ice in the container so you’ll hear that but doesn’t bother us. Overall has been great and we are so happy with this purchase! AND I always get the warranty just in case on these large items :).

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great looking refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new LG refrigerator is fabulous the craft ice works wonderful. Very elegant and clean lines in our new remodeled kitchen. Cools perfectly and very spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    Very nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality appliance. Door on door is actually a really nice, handy feature. The only downside is the level of noise the motor makes when cooling or making ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A MANAGER IN REALTY COMPANY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS GREAT... A BEAUTUFUL DESIGN RUNING IS VERY SMOOTHLY ITS VERY SIZE IN ALL KITCHEN

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 3 out of 5 stars

    Craft Ice maker keeps breaking.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give this fridge a 5 star if the $400+ Craft Ice Maker worked! That waste of money has stopped working 3 times in the first 10 months I've owed it. Cool looking ice but they don't look so cool when you tell people you paid $3,000 for a fridge with an ice maker doesn't work.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    In love with my fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get lots of compliments on how beautiful it is. And my food stays fresher longer! Love the craft ice option and inside resembles you’re more expensive fridges! Glad I went with my LG!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the style but water and ice still taste a lit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. It’s stylish and practical. However, the work in period for the water and ice to taste “normal” is taking too much time. I’m still using a Brita water container to help get out the sediment in the fridge water line (Yes, there is a new water filter in this fridge, and I’m using the new water line/hose that I purchased with the fridge.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that was delivered did not work. Got CF fault so called the next day and had a new one brought out 4 days later. So far working great!! We are adjusting to the design as we had a side by side before. I was concerned we’d run out of ice easily and we probably could ;we’ve come close). I dislike the small ice compartment but it seems to be keeping up ok. We opted for the craft ice in freezer and have used it some but probably should’ve just gotten the regular ice maker since we like crunching on ice. Overall the fridge is very nice and we have room. No real issue. No wasted space.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    G-Daddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with refrigerator after first month. Craft ice has been a fun feature.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this refrigerator. The ice cubes or spheres are a cool. You can control several features through the ThinQ app.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Beautiful fridge that looks great in our home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went with counter depth fridge as it's only two of us and it is ample for our needs. The craft ice is perfect for a cocktail or beverage.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best Refrigerator ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator and good looking. Easy to use and Thing Q makes it cool to be managed remotely. Ice balls for drinks never melt.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. But kinda wish I didn't get the counter depth size; i did it for the aesthetics of my kitchen. Recommend a bigger fridge if you have a family

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. It is beautiful and my kids love the see though window. The craft ice feature is amazing for cocktails. Would def recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far a beautiful refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this refrigerator this far. The black stainless is sleek, exactly what I wanted. You do lose some space however the counter depth is worth it. It's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Instaview Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instaview saves you electricity instead of opening the main doors. In addition easy access to your favorite drinks. Craft ice makes your drink cool for an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with a 2" ice ball machine in the crisper that isn't advertised nearly well enough! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    "Cool" fridge!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it and haven't even learned all of the tricks it can do!!! Joke at the house is the ice balls it makes that are amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG French InstaView refrigerator. My favorite feature is not having to open the door to see inside. Just tap the glass to see inside.

    I would recommend this to a friend