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Customer Ratings & Reviews

Your price for this item is $1,124.99
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The comparable value price is $4,499.99

Customer reviews

Rating 4.5 out of 5 stars with 455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the innovative features of the 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice. They particularly appreciate the unique craft ice maker, which produces large round balls of ice, and the spacious interior with adjustable shelves. The door-in-door design and counter depth are also well-received for their convenience and space-saving benefits. While some customers find the refrigerator expensive, many believe it offers excellent value for its features and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 455 reviews
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Small

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge just too small for our household. Nice for someone with small family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was cancelled several times. I was close to canceling the order and shop elsewhere for a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. No fingerprints. Replaced LG which broke down less than 5 yrs. Hope this one last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, We love it, and has tons of cool features. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the whiskey balls I do think it needs more room in the fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to wait to evaluate the icemaking components. Water line not connected because only 6' lengths are provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at many refrigerators and finally settled on this on and I’m a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the refrig. was perfect for our new house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery personnel were very professional the purchase fits our needs and the price was very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was pleased with the product and the knowledge of the delivery personnel and their professionalism

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ! Love the ice freshet for the old fashions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and courteous service. Delivery and installation was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and great service by best buy. I will definitely buy from best buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. But freezer space is limited do to the cool ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the additional drawers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps refrigerated items well organized and easier to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, BUT delivery of my 1st refrigerator was damaged. I am pleased with the second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the refrigerator and the sales and installation by Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I thought it was a good unit until today

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator 3 months ago and just found today a water puddle and the unit not working. Looks like the whole adventure just begins

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart appliance works well and can connect to phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking and great working fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it made custom ice more quickly, but love the design, look, and layout of this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 23.5 Cu. Ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than the price being well higher than competitive models, satisfied overall.

    I would recommend this to a friend