Customer Ratings & Reviews
- Model:
- LDFN4542S
- SKU:
- 10926595
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
LG-24 DW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this DW month ago and take 3 hours to wash and dry my dishes.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your feedback on the LDFN4542S dishwasher. We appreciate your patience as we work to address your concerns.
The extended wash cycle time may be influenced by several factors, including the selected wash cycle, water temperature, and load size. To optimize the performance of your dishwasher, we recommend using the appropriate cycle for your dishes and ensuring that the water supply is adequate and hot enough for effective cleaning and drying.
If you are experiencing prolonged drying times, ensuring that rinse aid is filled in the dispenser can significantly improve drying results. Additionally, properly loading the dishwasher to allow for effective water circulation and air drying can also contribute to better results.
If you have specific questions or would like further assistance in optimizing your dishwasher's performance, please send us a private message on Social Media @LGUSSupport with your contact details. Our team is here to assist you in achieving the best results from your appliance.
Thank you for choosing LG, and we look forward to improving your experience. —Mau
Installing was smooth. Dishwasher is not drying pr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing was smooth. Dishwasher is not drying properly though
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We’re glad to hear that the installation went smoothly but understand that proper drying performance is essential for your satisfaction. We strive to provide high-quality products that exceed our customer's needs. To address the issue with drying, ensure that the rinse aid dispenser is filled. Rinse aid helps improve drying performance by reducing water spots and aiding in the drying process. Make sure that dishes are loaded in a way that allows for proper water circulation. For additional help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Poor internal design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG dishwasher worked okay however, noisier than we wanted. The worst thing is the tines arrangement was awful. We couldn't fit our dishes in. You can only place a few serving dishes upright then everything else has to lay flat - not very useable. We exchanged the LG for a Bosch.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Pat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this dishwasher Not made very good
No, I would not recommend this to a friendFront panel very fragile
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front panel started cracking, placed service call with BEST BUY. Tech said it was physical damage caused it. If that is the case, why is panel so easily damaged? I've never had this happen to a front display panel before. Buyer beware.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Megalodon. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand how concerning it is to see the front panel cracking, and we appreciate your feedback. We strive to provide durable, reliable, high-quality products that exceed our customer's needs and expectations. While our appliances are designed with durability in mind, external factors such as pressure, impact, or even temperature changes can sometimes affect materials over time.
We’d love to look into possible solutions for you. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist further. ^Juvy
- Cons mentioned:Reliability
Open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as open box and was broken and best buy would not fix or replace it was a huge waste of my time was extremely disappointed
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us. We understand your concern about your experience with the LG Dishwasher (LDFN4542W) model, receiving a broken open-box item and to have difficulty getting a resolution through Best Buy. We strive to provide high-quality products and excellent services to ensure a smooth and seamless experience. For issues like this, it's important to address them as soon as possible with the retailer. Since Best Buy hasn’t resolved the problem, we recommend contacting them again at 888-237-8289 to escalate the issue or seek assistance from their customer service department. If you need support with LG products or have additional questions, please send us a private message on social media @LGUSSupport. We're here to help and ensure you have a positive experience with our products. ^Juvy
Disappointed in LG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine washes dishes well. However, even after the extra dry cycle, the dishes are still wet. Cups and glasses have little puddles on them. After emptying the machine, if the door is closed, the interior remains wet!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Please be mindful that it is recommended to use a liquid rinse aid improves drying performance by allowing water to drain off of dishes after final rinse. If you are in need of further assistance, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
- Cons mentioned:Reliability
Trash! Lasted 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted exactly 2 years. $300 just to fix it. $1300 wasted!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about your experience with your LG device, it must be really frustrating to have it break down just after 2 years. I understand how disappointing it must be to spend $1300 and then have to pay an additional $300 to fix it. We value your feedback and will take this into consideration for future improvements. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not very smart
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG labels this device as Smart buy there’s nothing smart about this dishwasher. The only smart feature is NFC but it doesn’t work with iphones. No where in the product details do they mention it. After spending half the day installing it, i found out ut doesn’t do the one thing i bought it to do, run it from the app. Lg support is useless with help. I gave up after multiple attempts to get them to help me. I did my own research and figured i have no choice but to return it and get a different one. Inconvinenient for no reason. I dont understand the obsession to add “_SMART” to everything. You are just confusing people and causing annoyance for no reason
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future consideration. ^Jennifer
Piece of Junk that broke in 15 months, 30 uses
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worked great until it broke in less than 30 uses in 15 months. Best Buy, wants to charge me $129 as a Total Member and reduce the parts to 20% off. Why should I have to pay for a product that should not have broken in so few uses.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joy. Thank you for sharing your experience with us. We understand that your LG Dishwasher (LDFN4542S) model performed well initially but has now encountered issues after limited use. It’s important to us that you get the support you need. We strive to provide exceptional services and ensure a smooth and seamless experience. We recommend checking if any error codes are displayed, as they can provide insight into the problem. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in addressing the situation with Best Buy and finding a resolution. We appreciate your patience. ^Juvy
- Cons mentioned:Reliability
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this almost 2 yrs next month and suddenly it’s doing a default code. Unreal. Pics of garbage
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, NicoleL. Thank you for taking the time to review the LG Dishwasher (LDFN4542S) model. We apologize for the inconvenience you have experienced with your appliance. We understand how frustrating it can be when a product malfunctions, especially after the return window has closed.
We are sorry to hear about the default code issue you are facing with your dishwasher. We wanna help you out fixing this issue, please visit this link: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list-CT10000009-20150933422943. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Stopped working in less than a year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was ok, but recently it started showing AE error status, and the technician was not able to help. The unit has very short drain hose, and it was originally installed with an extender hose (installation by the professionals purchased at BestBuy). Now the technician claims the extension hose is a problem. It's a small kitchen, everything is close, the dishwasher is a couple of feet from the sink.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Yuri! The AE error code indicates that your unit is experiencing a leak; we've attached a link with more info below. If you could please reach out to us with the second link, it'll be our pleasure to help. https://www.lg.com/us/support/help-library/resolving-ae-or-e1-error-codes-on-an-lg-dishwasher-CT10000009-20152725005999# https://www.lg.com/us/support/contact ^Ian
Would not Dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not dry dishes. I had to hand dry. Its like having a wife that cleans them and makes you dry them. And im divorced.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ScottF. Thank you for sharing your experience with us. We understand that your LDFN4542S dishwasher is not drying dishes effectively. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-printproof-stainless-steel/6448637.p?skuId=6448637
We appreciate your patience. —Renzo
Lg dishwasher repair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard goes and needs to be replaced it’s loud dishwasher
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello Junel. We're sorry to hear about the issue you're experiencing with your LG dishwasher. Your satisfaction is important to us, and we want to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and any relevant information, and our team will look into this matter urgently for you. We apologize for any inconvenience caused and appreciate your patience as we work to address your concerns. —Junel
- Cons mentioned:Reliability
Lg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t wash the silverware. Was very flimsy. Smaller than the Samsung I replaced it with.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, KarenB. Thank you for sharing your feedback regarding your LG Dishwasher (LDFN4542S) model. We apologize for any inconvenience you experienced with the washing performance and the overall quality of the appliance.
Your satisfaction is important to us, and we would like to assist you in resolving these issues. We recommend ensuring that the dishwasher is loaded properly, following the guidelines in the user manual for optimal cleaning results. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-cleaning-CT10000009-20151094745547. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Not impressed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the biggest thing is that it does not dry very well. The buttons are not all basic, for some features you have to press and hold. Not a big deal, but for some it might be.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Becca. Thank you for sharing your feedback with us. We understand that you're experiencing issues with the drying performance of your LG Dishwasher (LDFN4542B) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For better drying results, we recommend ensuring that the dishwasher is properly loaded and using a rinse aid to improve the drying process. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
We also understand that the button functions might not be as straightforward as expected. If you'd like, we can guide you through the settings to make it easier to use. Please feel free to send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further.
We appreciate your patience, and we are here to help. ^Juvy
DO NOT PURCHASE THIS MODEL.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 06/21, Installed 08/22 for remodel reasons. NE code on and off. LG says it's out of warranty, So it was bad out the box. if I was lying (which I'm not) I got about 2 years out of a motor but in really it was bad out of the box. Disappointed on LG after 3 phones, microwave, 3 TVs and 1 refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback on your LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher! Please know that we value your opinion, and will be shared with our product teams in order to meet future expectations. If you would, please view the warranty's full terms, because there is a 10 direct drive motor year warranty: https://www.lg.com/us/PDF/warranty/ha/LG_Dishwasher_Warranty_22.pdf. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are always here for you! ~Rita
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. It’s 6 hours later, and not dry. It’s not working well, and customer service is horrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rekhar. Thank you for sharing your feedback with us. We understand your experience with your LG Dishwasher (LDFN4542S) model not drying dishes effectively and the service you've received. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
A simple troubleshooting step you can take is to ensure you are using rinse aid. Rinse aid is essential for proper drying performance, as it helps water to sheet off the dishes, which is especially important for plastics and other non-porous materials. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy
Poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work and when I had to return it, the manager never apologized or gave me any other options or suggestions or discount for any of my troubles.I had to pay a contractor to install the dishwasher and after all of that it only turned on for 1 minute and turned off. Very dissatisfied and disappointed with the customer service. The dishwasher was filled with water when we got it home. So I don’t understand why they don’t check to make sure that there’s issues with returns before reselling their appliances. It was a complete waste of my time energy and money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
JUST DON'T
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WORST dishwasher we have ever owned. It barely made it 2 years. I will never buy an LG dishwasher again. I hated it from the beginning, and i should have returned it immediately. I thought maybe i just needed to adjuat to new one. Nope it sucks!!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN4542D) model. We understand your concern about a dishwasher that doesn’t meet your expectations, especially after only two years of use. To help improve performance, we suggest checking the spray arms to ensure they’re not clogged and that they can rotate freely. Sometimes, debris can accumulate and affect cleaning efficiency. Additionally, proper loading techniques can significantly enhance cleaning performance. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547 and https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. We want to help you further. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you in finding a resolution. Your feedback is important, and we appreciate your patience as we work together to address your concerns. ^Juvy