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Customer reviews

Rating 4.3 out of 5 stars with 3514 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,514 reviews
  • Rated 4 out of 5 stars

    so-so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care how it has you stack dishes in washer and thought the third shelf was a game changer but it wasn't

    No, I would not recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Stay away from this one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month after warranty expires (2 years), the dishwasher no longer works through a complete cycle. Front panel lights all flash and beep. As I research, this is a common problem with this LG dishwasher. Probably the Control Panel module, which is very difficult to find, probably due to the many failures on this unit. We bought this unit along with an LG Oven, and LG refrigerator, which are performing very well. Dishwasher was great until fatal failure. We will replace the dishwasher now, but not with the LG branding.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ray. Thank you for taking the time to share your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about the control panel issue outside the warranty period. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      The flashing lights and beeping you described often indicate a control board issue or another internal component fault. While the control board may sometimes be challenging to source, we recommend contacting LG Customer Support to verify availability and explore potential repair options. In the meantime, to obtain more information, you may visit https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588.

      We’re glad your LG oven and refrigerator are performing well and appreciate your trust in those products. If you’d like further assistance, please don’t hesitate to reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    We bought 2 TV and another LG dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Rudy at Best Buy is excellent and extremely knowledgeable and has been a great customer service for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy transaction. The installers were timely and courteous, they cleaned up after themselves and demonstrated the washers features and how to operate it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 1 out of 5 stars

    Never completely dries. Choose another.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never dries the dishes no matter the setting. When the cycle is over the top rack and the silverware caddy are wet. I have to open the unit, towel off the wet cups and glasses, then leave the door open a bit to complete drying. Cleans well in turbo mode. Very quiet.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! Drying the dishes is half of your dishwasher's job, and it'll be our pleasure to make sure it's working! We've attached a link with more info below, if the troubleshooting steps there don't resolve your issue, please be sure to call us at 800-243-0000; we'd love to get to the bottom of this with you! https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758 ^Ian LG

  • Rated 5 out of 5 stars

    Love 3rd rack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, lots of options, good space. You do need to rinse your dishes before they go in, despite the instructions saying not too, but it gets a lot off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Diswasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the machine itself is great. The delivery team was Phenomenal. They contacted me ahead of time and gave me a tight delivery window, So I did not have to spend my whole day waiting. When they arrived they were courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best dishwasher I've owned. The sale price was great!! Best Buy is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid entry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been doing a good job cleaning our dishes. No complaints having it about a month now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good price and products, a bit louder than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Lgdishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes get very clean but doesn’t dry very well. Dishes are wet.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.

      Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.

      Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.

      Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer LG

  • Rated 1 out of 5 stars

    WHAT service?! STAY AWAY FROM LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher could be great, but LG support is AWFUL! This dishwasher leaked from the right bottom corner. The water splashes over the bottom gasket and flows out of the front cover. We contacted LG numerous times, and at first were given simple fixes to try, which we knew would do nothing. Eventually, and reluctantly, they scheduled a repairman to come. LG called to confirm the appointment. No one showed! We called the company LG set up the appointment with and came to find out they do not service our area! So, after making sure we were home for a service visit, this had to be rescheduled with another company. Days later the repairman came. He removed the dishwasher, and then upon trying to reinstall, stated the inlet water line was leaking. He recommended a replacement. Also, noted the flooring damage we received from the leaking dishwasher, and the "possible leak" which he stated could be happening due to user error when loading the machine. Ok, so I paid the 30 dollars for a new 5 foot stainless steel braided water line, installed it, and noticed the repairman had tried to install the old one with teflon tape, which is certainly not recommended with a compression fitting with a rubber seal. So, here I am installing the dishwasher AGAIN, ran it without ANY dishes, and the leak is still there. After contacting customer service they tried to set up another service visit. I want a replacement and I want to be compensated for the damage to my flooring from the leak. I was told I would receive a call from a different department. 2 weeks later, no call. Tried live chat, and after explaining TWICE what happened, was disconnected from the chat by the representative while waiting for THEM! Called customer service again, they sent an "update email" to the department who was supposed to call me. So here I am, with a lemon machine, and absolutely HORRIBLE customer service. Now I am stuck talking to a stranger and trying to manage my frustration with someone who has no ability or desire to actually help. STAY AWAY!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. We are truly sorry to hear about the frustrating experience you have had with your dishwasher and the unsatisfactory support from LG. It is unacceptable that you have had to deal with multiple issues and inconveniences in trying to resolve the leaking problem.

      We understand how important it is to have a functioning dishwasher and the impact that the leaking has had on your flooring. Your concerns regarding the quality of the repair work performed by the service technician and the lack of follow-up from our customer service team are valid and should have been addressed more effectively.

      We apologize for the lack of timely assistance and the challenges you have faced in trying to resolve this issue. Your satisfaction is important to us, and we want to ensure that the necessary steps are taken to address the ongoing problem with your dishwasher and compensate you for the damage caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 5 out of 5 stars

    LG DISHWASHER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING DISHWASHER IS ALL I HAVE TO SAY!!! I HAVE NOT HAD SUCH CLEAN DISHES IN SO LONG!! THEY SPARKLE.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do Not Buy This

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this dishwasher. I bought this over a year ago and now it wont even complete a cycle and would stop working. We called the manufacturer and they said warranty is only offered for 1 year. Goodbye $700.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, KarenB. Thank you for sharing your experience with us. We understand that your LG dishwasher, model LDFN4542S, has been experiencing issues completing cycles, ceasing operation unexpectedly after a year of use. We also acknowledge your concern regarding the manufacturer's one-year warranty period.

      To assist you further, we recommend performing a reset of your dishwasher to address any potential glitches. Here's how you can do it:

      Soft Reset:

      Press and hold the Start/Cancel button for 3-5 seconds.​

      Close the dishwasher door.​

      Wait for a few moments before opening the door and attempting to start a new cycle.​

      If the issue persists after performing the reset, we suggest the following steps:

      Check the Door Latch:

      Ensure the dishwasher door is securely latched. A loosely closed door may cause the dishwasher to stop mid-cycle.​

      Listen for a click sound confirming the door is properly shut.​

      Inspect the Water Supply:

      Verify that the water supply valve is fully open.​

      Check for any kinks or blockages in the water inlet hose that might restrict water flow.​

      Regarding the warranty, LG offers a limited warranty with the purchase of their dishwashers, typically covering parts and labor for the first year. Extended coverage plans, such as the LG Premium Care Plan, are available for purchase to provide additional protection beyond the standard warranty period.
      LG Dishwasher – Why Isn’t My Dishwasher Starting - https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838
      We understand your situation and want to ensure you receive the support you need. Please send us a private message on Social Media @LGUSSupport, providing your dishwasher's model number and a detailed description of the issue. Our team will be more than happy to assist you further and explore possible solutions. We appreciate your patience and look forward to helping you resolve this matter.

      —Renzo LG

  • Rated 4 out of 5 stars

    decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent dishwasher, no issues so far. it plays a cute tune when its done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working as advertised, time will tell, the 10 year warranty is a peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Bad Motor Twice in 2years!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor failure twice in 2years! Replced in first year under factory warranty, is now bad again less than 18months later. Piece of junk quality! Very quiet when worked.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you taking the time to share your feedback with us. We apologize for the inconvenience you have experienced with the motor of your LG Dishwasher (LDFN4542S) model. We understand how frustrating it can be to have multiple motor failures in such a short period of time. This is not the quality we strive to deliver. If there's anything we can do to rectify this for you, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

  • Rated 5 out of 5 stars

    Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well. I would recommend this dishwasher to anyone looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disc washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The produce is to our requirement and totally satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience, will recommend to everyone if you need a new dishwasher

    I would recommend this to a friend