Customer Ratings & Reviews
- Model:
- LDFN4542S
- SKU:
- 10926595
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
I was expecting much better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.-Followed all the directions explicitly and tried different cycles. Glasses still come out dull. I realize that some of that is due to hard water, over time, but these were new glasses. -The rinse-aid has to be added to every wash, which is terribly inconvenient....this is the only DW we've had that didn't allow multiple washes from one fill. - Dinner plates in bottom prongs v-e-r-y easily, fall forward to the center hitting the plate in front of it. - a mixing bowl came out with what little corned beef hash was left inside, dried-on the inside after the wash/dry. - All in all, sadly disappointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Mislead at sale. Complete failure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy took the order and scheduled the install but didn't actually have any. After several reschedules, they sent installers but never the dishwasher.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Brian. Thank you for sharing your experience with the LG 24" Front Control Dishwasher with QuadWash. Since your concern is related to the ordering and installation process, the retailer you purchased from will be the best point of contact to assist further.
You can reach Best Buy Customer Support at:
1‑888‑237‑8289
You can revisit the product page here:
https://www.bestbuy.com/product/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-black-stainless-steel/J7G565353J
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich
amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better than was expecting but its a LG so it should be amazing, first LG lasted 14yrs
I would recommend this to a friendLG Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It works well and is so quiet.
I would recommend this to a friend- Cons mentioned:Control panel
Control panel LEDs don't light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG warranty does not include the control panel after 1 year. The LED display on mine began to go dead after the 1 year parts and warranty period. LG warranty covers the control board, but not the control panel for 2 years.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Elise. Thank you so much for taking the time to share your experience with LG Dishwasher (LDFN4542S) model. We're sorry to hear about the problems you faced after the warranty period. We aim to offer great services and ensure a smooth and seamless experience. We value your feedback and always want to improve our products and services. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Reliability
Bad Motherboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only had our dishwasher not even 3 years and already had to replace the motherboard on it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandee. Thank you for sharing your experience with your LG Dishwasher (LDFN4542D) model. We understand your concern about facing a motherboard replacement in under three years of use. We strive to provide high-quality products that exceed our customer's needs and expectations.
In some cases, power surges or fluctuations can impact the control board. To help protect the new board moving forward, we recommend ensuring the unit is connected to a properly grounded outlet and consider using a surge protector designed for large appliances. If you ever see any unresponsive controls or error codes again, turning off the circuit breaker to the unit for 60 seconds can help reset the control system.
We’d like to keep supporting you and ensure your unit stays in great shape. If you have any additional questions or run into issues in the future, don’t hesitate to reach out via private message on social media @LGUSSupport. We’re always here to help. ^Juvy
Okay, but a little over priced for the size.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, however much smaller interior than I expected. The manual has suggestions on how to load the machine but their options are really not to practical in a real world setting.
No, I would not recommend this to a friend- Cons mentioned:Control panel
Save your money. Broke in just over a year!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dishwasher! We've had this model just over a year and teh control panel started fritzing and not finishing the cycle. LG refuses to repair it so I'm out $300 in parts and labor! HORRIBLE service. This is a KNOWN DEFECTIVE PART yet they still refuse to resolve my issue. This is nothing but an expensive paper weight at this point. And their stove sucks too! I'll never buy another LG appliance.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance, Tonya. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
BAD SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product fine. In stall was bad customer service was really bad. Never again will I order from best buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ray. Thanks for taking the time to share your experience with your LDFN4542S, and we understand the importance of having both a smooth installation and dependable customer support when bringing a new dishwasher into your home. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions.
Since the product itself is working well for you, one helpful step you can try—just to ensure long‑term performance—is running a Rinse cycle with the filter removed and cleaned, as proper filtration helps maintain wash quality over time. For more guidance, visit https://www.lg.com/us/support/product/lg-LDFN4542S.ASSESNA. We’d be glad to take a closer look at your installation concerns. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
Do not buy this dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does not get dishes clean and especially does not get silverware clean. Also even though some dishes look clean they still have a film on them. I load the dishwasher according to instructions and have tried a few different locations for certain items. I hear water come into tub but not much agitation goes on. Today I didn't open the dishwasher until about an hour after it had stopped running. The silverware was all wet and some plates and dishes were only partially dry. And again some table knives and most spoons were not clean. They have all food scraped off before I put them in. It took 6 weeks to get the dishwasher installed after I bought it. That's another bad story. I've run it 3 times since and each load is the same story...it is not doing the job of dishwashing. This is my 3rd dishwasher over a period of many years. I have never had a problem with the others. I do not recommend that anyone buy this dishwasher. EXTREMELY DISAPPOINTING.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We can only imagine how frustrated you must be that you have only had your dishwasher for under a year and you’re not even able to use it without something happening. Please direct message our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport and include the model and serial numbers of the LG Front Control Dishwasher. We would be happy to make things right for you! ~Rita
Looks good but isnt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weve had this a minth shy of 3 years and it tried to burn itself down. It got hot and smelled burnt. LG wants me to pay to get it looked at even though it says it has a 10 year warranty. Dont buy this thing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern regarding your LG Dishwasher (LDFN4542S) model, especially with the serious issue of overheating and the smell of burning. Your safety and satisfaction are our top priorities, and we take such matters very seriously. To address this situation, we recommend checking your warranty documentation for specifics on coverage and how to proceed with a service request. If there’s any confusion regarding the warranty terms, please don’t hesitate to reach out for clarification. For further assistance, please send us a private message on social media @LGUSSupport. We're here to help you navigate this issue and explore your options. We appreciate your patience, and we’re committed to assisting you. ^Juvy
A Dishwasher That Doesn't Dry Dishes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dishwasher - I have used it less than ten times and it DOES NOT dry the dishes whatsoever. The machine is also extremely loud when washing. Employee that sold to me emphasized how it was a high quality machine compared to others. Should have gone with a Maytag, Bosch, or GE for this type of machine.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Andrew. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern, especially after using the unit only a few times and still facing issues with drying and noise. We aim to offer top-notch products and ensure a smooth experience.
For drying issues, check the rinse aid dispenser and consider adjusting the drying cycle settings. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
Regarding noise, it may be from the wash cycle or drainage. Look for obstructions in the spray arms and ensure the dishwasher is leveled. If the noise persists, there may be a deeper issue. For assistance, check https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351.
Feel free to contact us on social media @LGUSSupport with your order details and the unit’s serial number for troubleshooting or service. We're here to ensure you enjoy your dishwasher. ^Juvy
- Cons mentioned:Reliability
Junker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is unfixable after only 2 1/2 years...don't buy it!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lyn. Thank you for sharing your experience with us. We understand your concern about having your LG Dishwasher (LDFN4542S) model, become unrepairable after just 2.5 years. We strive to provide high-quality products that exceed our customer's needs and expectations.
If you haven’t had a chance yet, it might be worth checking out any extended warranty options or service programs that could be available. Sometimes, issues can be fixed with a simple control board reset or by replacing a component, depending on what’s going on.
We’d love to explore about possible solutions with you! Feel free to send us a private message on social media @LGUSSupport, and our team will be more than happy to help you out. ^Juvy
- Cons mentioned:Reliability
Worst dishwasher ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dishwasher ever. The panel started blinking and dishwasher stopped working in the middle of the cycle after 5 months of using. fixed by LG. Just after an year same issue, fixed by insurance. after 8 months motor got complaint
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate all feedback. Thank you for bringing this to our attention. We’re sorry to hear that you didn’t have a great experience with our service. We would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
- Cons mentioned:Reliability
Bad Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy delivery service is horrible. First they gives you ridiculous delivery window time of 7am to 11am, Wait around all morning then to find out they canceled the delivery. Several days out...now have to wait around again. Unfortunate they are not more professional.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Rodney. We appreciate you letting us know about your delivery service. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. ~Anthony
Known issue with main control board
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Run do not buy! We purchased this dishwasher 14 months ago and it already needs a new control board. This is a known issue with LG dishwashers since 2015. There is currently a class action lawsuit. We had an LG authorized technician in and the quoted $795 for the repair. When we mentioned that the part was still under warranty the tech told us we would have to pay them and then try to get the money from LG. We then contacted LG and they sent a part authorization to repair company. The new quote for the repair was now $495!. Keep in mind this is a ten minute repair! We then asked LG to send the new part directly to us and they told us this is against company policy and only an authorized technician can have the part shipped. Save yourself a lot of money and heartache and stay away.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about facing such significant issues, especially after only 14 months and the difficulties you've had with service and repairs. We strive to provide high-quality products and great services to ensure a smooth experience. We want to help you navigate this situation. If you haven't already, please reach out to us through a private message on social media @LGUSSupport. Our team will do our best to assist you and explore possible solutions.
Your satisfaction is important to us, and we appreciate your feedback as it helps us improve. ^Juvy
Don’t buy an LG dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dishwasher is crap. Don’t buy one. Don’t believe the good reviews. We bought this a year and a half ago. It says 10 year warranty right on the front panel. The water pump is broke. $500 to repair. Not covered under warranty. We paid &650 for the dishwasher. You also have to clean the filter frequently for it to clean properly
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ken. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about facing such significant repair costs shortly after purchase. We strive to provide reliable, high-quality products exceeding our customer's needs. To help with the cleaning efficiency, regularly checking and cleaning the filter can make a significant difference in the dishwasher's performance. If you're experiencing ongoing issues, please send us a private message on social media @LGUSSupport. We're here to assist you and discuss potential solutions. Thank you for your understanding, and we look forward to helping you. ^Juvy
Highly Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for installation which was delayed the day of with no explanation. I chatted with customer support who advised the product was damaged during shipping. That's fine and I appreciate the attention to care. But when I asked how much I would be compensate for the delay since I paid for it, neither the agent nor superiors could tell me an amount. They'll could only promise there would be gift card credits. Without knowing how much, I canceled my order. If Best Buy can't answer a simple question about an issue that is their fault, I am not going to shop with them anymore. Wayne too many other options out there with better service. Beware when buying from "Best" Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We regret the inconvenience and frustration you encountered with the delayed installation of your LG Dishwasher (LDFN4542S) model. We understand the importance of transparency and reliable service, and it seems we are falling short of your expectations. We will address this matter with our customer support team to ensure better communication and resolution in similar situations in the future. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our service. ^Juvy
- Cons mentioned:Reliability
Bad dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it less than one year and after few months it operate and stop suddenly and l restart again then stop again so it bother me a lot and l advice evryone to stop buying this machine
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Decent dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very long wash cycle times and doesnt dry very well
No, I would not recommend this to a friend