Customer Ratings & Reviews
- Model:
- LDFN4542S
- SKU:
- 10926595
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
- Cons mentioned:Control panel
Didn't last two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful machine. Broke after less than two years. Control panel and motor need to be replaced. Using the 10 year warranty on the motor is a joke. Two of the companies LG gave me to contact won't even work on their stuff due to not being paid for past warranty work. I do not recommend LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Take of My Price Tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They left the plastic price tag on my washer and I cannot get it off?
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that having the plastic price tag on your washer can be an issue To remove it, try gently heating the tag with a hairdryer to loosen the adhesive, then peel it off carefully. If this doesn’t resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore additional solutions. We appreciate your patience. —Avril
Poor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this dishwasher with the refrigerator, stove, and microwave. All matching LG appliances and we love them all except this dishwasher. Poorly designed, the way the racks are made it doesnt hold much and there is no real place for bowels. The glass rack only accommodates short glasses, taller ones hit the small utensils rack up top. Also, it doesn't dry the dishes completely even on the longest dry cycle. I have someone coming out to look at it. Over all I want to return it and exchange it for something else. Very surprised LG put their name on this !!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Christopher! We'd love to hear more about how your technician visit went, and help look into a possible return, if that's your preference! Just be sure to reach out with the link below; we'd love to see how we can help. https://www.lg.com/us/support/contact ^Ian
Save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2022 and it makes a grinding sound and now leaks. Got a qoute for 350 from LG to come look at it. Wont be buying another LG product again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gerry. Thank you for sharing your feedback with us. We understand your concern about experiencing a grinding sound and a leak with your LG Dishwasher (LDFN4542W) model, especially when it’s only a couple of years old. We strive to provide high-quality products that exceed our customer's needs and expectations.
The grinding noise might indicate something stuck in the drain pump or motor, possibly causing the leak. Check the filter area for blockages in the pump or spray arms, as debris can create these sounds.
Regarding the leak, inspect the door seal and hose connections; a damaged door seal could lead to leaks. For more details, visit: https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052. If issues persist, consider getting a professional to help.
Feel free to message us on social media @LGUSSupport for further assistance. ^Juvy
Time waster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read good reviews and bought this dish washer. Installed. BIG mistake. No express wash or rinse only cycles. No half an hour quick wash. The fastest cycle takes 2 HOURS!!! Good if you want to waste time. You can’t put away dinner dishes before going to bed unless you want to stay awake and be tired next morning. The priority next morning is to attend to dishes before anything!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Front Control Smart Built-In Stainless Steel Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Dishwasher smells like pond water.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the first day being installed the dishwasher has smelled like fishy pond water. No matter the brand or style of detergent it makes everything stink. If you try to leave the door open it makes the house smell. Water is good, it is plumbed upstream of the P trap along with the high loop in the discharge line. No matter what we’ve tried that smell won’t leave. Pulled the seal cleaned it. Affresh dishwasher cleaner, distilled vinegar. Nothing will take smell away. Called LG direct and they say this is normal for them to smell fishy. Highly recommend staying away from this brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We recommend to also wipe down the door gasket and keeping the door slightly cracked open so that the inner tub can fully dry out. ^Jennifer
Lemon product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motor and mother board stopped working within months of each other after a year. Lg repaired the motor but not the mother board, so I had to purchase a new dishwasher.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about having multiple issues with your LG Dishwasher (LDFN4542S) model, especially after LG repaired the motor but not the motherboard as you've mentioned. We strive to provide high-quality products and great services to ensure a smooth and seamless experience. Since the motherboard issue persisted and you had to purchase a new dishwasher, we recommend contacting our customer support team to discuss possible options for reimbursement or compensation, as well as to provide feedback on your experience. Please reach out to us on social media @LGUSSupport. We're ready to help address your concerns and explore any additional support we can offer. ^Juvy
Dishwasher does not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher has a typical life span of 2-3 years before the pump goes bad. My dishwasher is 2 years old and has the following problem as shown here: https://www.youtube.com/watch?v=Hw2UEqVJizk&t=203s
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing the details about your LG Dishwasher (LDFN4542S) model. We understand the importance of having a dishwasher that functions reliably and lasts long. We strive to create durable appliances that stand the test of time, but occasional malfunctions can occur. To troubleshoot, please check for any debris or obstructions in the pump area and ensure that the dishwasher is properly leveled, as these can sometimes affect performance. Regarding the noise issue, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. For further assistance, please reach out to us on social media @LGUSSupport. Our team is ready to assist you in resolving this and ensure your dishwasher operates smoothly. ^Juvy
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase ive made. Dishwasher had issues since buying it with the bottom rack having the rollers fall off all the time. always uneven coming out. Then 3 months ago the pump went out. The unit was just over a year old. Got with lg but they said it was out of warranty. Will never buy lg product again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dustin. Thank you for reaching out to LG Customer Service regarding the issues you have encountered with your LG Dishwasher (LDFN4542S) model. We apologize for any inconvenience and frustration caused.
We understand that you have been facing difficulties with the bottom rack rollers constantly falling off, resulting in an uneven dishwasher loading and unloading experience. Additionally, you mentioned a pump malfunction that occurred just three months ago, despite the unit being just over a year old. We apologize for any inconvenience caused by the warranty expiration. To obtain more details on your LG product, you may visit this link: https://www.lg.com/us/support/help-library. If you need more assistance on your LG unit, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We value your satisfaction and want to ensure that your experience with our products meets your expectations. ^Juvy
Very noisy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very loud and noisy. It’s not quite at all. Description was misleading.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JamesB. We apologize for the inconvenience caused by the loud and noisy operation of your LG Dishwasher (LDFN4542B) model. We understand that this does not align with your expectations and the description provided. Your feedback will be taken into serious consideration as we continuously strive to improve our products and their descriptions. To address this issue, you can visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. If you find that the noise issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got our dishwasher brand new and second time using it the motor crapped out and dishwasher was no good. We have been without a dishwasher for over a month now while we wait for another one to come in, same brand same model. Im hoping the next one will work perfectly and not be a dud like the last one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Short life - Very limited Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG dishwashers are very poor quality. I bought one for $1000 and is didn't last 4 years. The 10 year warranty only applies to the motor. The electrical panels and boards will fail not long after the single year warranty. Complete waste of money. It is criminal.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bestbuy delivery is awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great, but the delivery experience is worst ever
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. there. Thank you for taking the time to review your recent experience with LG Dishwasher (LDFN4542D) model. We understand your negative delivery experience despite being satisfied with the product itself. We strive to provide exceptional service and ensure a smooth and seamless experience, but it seems we missed the mark this time. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, you can also reach out to us on social media @LGUSSupport. ^Juvy
not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad bottom rack, weak cleaning, no drying and a little loud
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that you're facing challenges with your LG dishwasher. If you're experiencing issues with the bottom rack, weak cleaning, no drying, or excessive noise, there are some simple troubleshooting steps you can try based on available LG resources. Firstly, ensure that the bottom rack is properly aligned and not obstructing the spray arms. Check the water inlet valve and ensure it's fully open to allow adequate water flow. For weak cleaning, ensure that dishes are loaded properly and not blocking the spray arms. To address the drying issue, make sure the Rinse Aid dispenser is filled to an appropriate level. If the noise is concerning you, check for any loose items or obstructions within the dishwasher. For more detailed troubleshooting steps, you can visit this link: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-cleaning-CT10000009-20151094745547. These guidelines should assist you in improving the dishwasher's performance. If you continue to experience difficulties, feel free to connect with our social media team on Facebook or Twitter at @LGUSSupport for further assistance. Your satisfaction is our priority, and we're here to help. ^Sam