Customer Ratings & Reviews

Hi, Nataniel. We appreciate you sharing your feedback on the LG Dishwasher (LDFN4542S) model. We understand your concern about experiencing a leak immediately after installation and to find the rack design. We strive to provide high-quality products that exceed our customer's needs and expectations. Leaks right after setup are often due to drain hose misalignment, a loose water inlet connection, or an improperly seated door seal. If you still have access to the unit, we recommend checking if the drain hose is properly elevated (with a high loop or air gap), as incorrect routing can cause backflow and leakage. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052.

As for the bottom rack movement, this model does have a smooth glide track, but if the unit isn’t perfectly level or if the rack wheels aren’t aligned, it can slide freely when loading. Adjusting the leveling feet slightly forward can reduce the slant and improve rack stability.

We’d love the opportunity to help make this right and support you with the next steps. Please send us a private message on social media @LGUSSupport and we’ll gladly assist with reviewing your service or replacement options. ^Juvy

Hello there, ChristinaB. We understand your inquiry about your LG LDFN4542S dishwasher flooding after one year of use—thank you for letting us know. Your experience is important, and we’d like to help you get things running smoothly again.

As a first troubleshooting step, please check that the dishwasher is level front‑to‑back and side‑to‑side using a carpenter’s level; an unlevel installation can cause water to pool and overflow. Next, inspect the float switch located at the bottom of the tub—make sure it moves freely and isn’t obstructed by debris, and confirm the drain hose is installed with a high loop (or air gap) above the flood level rim to prevent backflow.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-stainless-steel/6448637.p?skuId=6448637
If you continue to see flooding after these checks, please send us a private message on Social Media @LGUSSupport. Our team will gather a few more details and explore all possible solutions, including any service options, to resolve this for you. We appreciate your patience and look forward to helping your LG dishwasher perform as intended —Renzo

Hi, there. Thank you for sharing your experience with us. We understand that your LG Dishwasher (LDFN4542S) model has faced ongoing issues with the control board despite previous repairs. We strive to provide high-quality products and excellent services to ensure a smooth and seamless expereince. As a troubleshooting step, please try resetting the dishwasher by unplugging it for a few minutes, as this can sometimes resolve control board issues. If the problem persists, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore further options for you, including potential repair solutions or alternatives. We appreciate your patience during this time. ^Juvy

Hi, Brian. Thank you for sharing your feedback on your LG Dishwasher (LDFN4542S) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to deliver outstanding products that exceed our customer's needs. Drying issues with an LG dishwasher can be caused by improper loading, low rinse aid levels, or the cycle and options selected. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you need further assistance, please reach out to us on social media @LGUSSupport.
We look forward to helping you and regain your trust in our products. ^Juvy