Customer Ratings & Reviews
- Model:
- LDFN4542W
- SKU:
- 6448632
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.
This summary was generated by AI based on customer reviews.
Do your homework before purchasing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed in this dishwasher, it does not have a heating element to heat the wash and rinse water and more importantly to dry the dishes. I would NOT recommend this dishwasher to anyone. Who manufactures a dishwasher with out a heating element. . . It does a nice cleaning job but you have to run your hot water to scalding before starting the wash cycle. Another issue is the bottom rack does not have enough tines.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good a dishwasher does not dry or wash well . Leaves a residue on glass even when rinse aid is applied
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Cynthiah. Thank you for sharing your experience with us. We understand your situation, and we know how important it is for your dishwasher to provide excellent cleaning and drying results.
To help improve the cleaning performance, here are a few steps you can try:
Ensure Proper Loading: Avoid overlapping dishes and ensure that no dishes are in contact with the nozzles. Adjust the height of the racks to ensure no dishes block the spray arms, and load the cutlery in a standing position for the best performance.
Clean the Filter: Remove the lower basket and clean the filter to ensure it is free of debris. Improper installation can affect the wash performance, so make sure to reinstall the filter properly.
Run a Machine Clean Cycle: You can also perform a Machine Clean cycle by removing any dishes, filling the detergent dispenser with citric acid or a dishwasher cleaner, and running the cycle. This helps clean the interior and improve the overall performance.
For more detailed steps, you can check our Dishwasher Not Cleaning Help Guide.
LG Dishwasher - Not cleaning - https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547
If the issue persists or you need further assistance, please send us a private message on Social Media @LGUSSupport, and we will be happy to help. We appreciate your patience.
—Renzo
Buy with caution, Control Board Issues seem common
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher seems fine as functionality goes, but the reliability seems poor. It started having some control board issues in the 12th month of ownership and I was busy caring for a newborn, so I didn't get around to calling about the issue. I called the day after 1 year and I'm basically SOL (out of luck). Buy with caution, product seems great when it works, but the reliability is poor.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for taking the time to review the LG Dishwasher (LDFN4542S) model. We apologize for the inconvenience you experienced with the control board issues, especially during such a busy time for you. We understand how frustrating this must be. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. If you find that the issue persists after following the provided instructions on the link, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Do not recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to completely handwash everything before using. Even just little stuff like already rinsed off sauces. Doesn't dry the dishes hardly at all. This is about to become the most expensive drying rack I've ever owned.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you sharing your experience with the LG Dishwasher (LDFN4542B) model. We understand your concern about the cleaning and drying performance of the unit that is not meeting your expectations. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
Let’s take a moment to make sure everything’s set up just right: try enabling the High Temp and Extra Dry settings for the best results. Don’t forget to use rinse aid—it’s super important, especially since this model uses condensation drying. Also, loading your dishes with enough space between them and facing them downward can really help with drying.
If you need more assistance, feel free to check out these links: https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547 and https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.
And if you’ve tried all of this and things still aren’t working out, we’d love to help you further! Just send us a private message on social media @LGUSSupport with your model, serial number, and a quick note about what you’ve done so far. We’re here for you and want to make sure your dishwasher is back in action. ^Juvy
New to digital
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really haven’t gotten used to my new high efficiency dishwasher!!
I would recommend this to a friendIt cleans the dishes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works ok but wash cycle is way too long - over 2 hours position of racks are not user friendly, cant get as many dishes in it as my previous one.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible racks and it takes over 3 hours to wash a simple light load of dishes. Very disappointed but it does seem to clean well.
No, I would not recommend this to a friendLG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this brand new, customer service was HORRIBLE! They pushed our appointment numerous times, didn’t show up to scheduled appointments, finally got installed to find a defective latch on the door, then another few weeks of waiting of them, then I was lied about part being ordered, waited again, finally got it installed and latch still not working properly, I am done using Best Buy
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jamie. Thank you for sharing your experience with us. We understand your concern about having been to go through multiple delays, poor communication, and ongoing issues with your LG Dishwasher (LDFN4542W) model. We strive to provide high-quality products and exceptional services that exceed our customer's needs and expectations. We recommend reaching out to Best Buy customer service once again at 888-237-8289 and insisting on an urgent resolution or escalation, particularly with the ongoing latch problem. If the issue is still unresolved, we’re happy to assist you directly.
Please send us a private message on social media @LGUSSupport, and we’ll coordinate with the service team to ensure the necessary parts are delivered and installed promptly. Thank you for your patience, and we’re here to help you get this sorted out. ^Juvy
Does not dry dishes even on extra dry setting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry dishes even on extra dry setting...better luck next time
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.
Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.
Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer
Pathetic EXCUSE for a Business!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was a LOWER rating I could give to BEST BUY I would... After the first installers couldn't install, installation was rescheduled for a later date. When trying to verify my second installation date, I find that there was NO installation set, even though I have an email saying the installation was scheduled. This all leads to another LATER installation date. I can't tell you how INCOMPETENT BEST BUY HAS BECOME! Hopefully the third date will work and the installer can perform his JOB. Talking to TotalTECH was a complete failure, as they transferred me to a store for MORE HELP... The guy at the store wanted to give me another number to call... Absolutely incredible that BEST Buy is even in business as incompetent as this ONE SIMPLE purchase should have been. I can tell you one thing... After I get this done, my account will be closed and I will NEVER buy from BEST BUY again!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your retailer. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
A not too happy owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry very well. Directions difficult to understand how to use. Install disappointing
No, I would not recommend this to a friendNot for wine glasses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good way to wash wine glasses. That is important to us U
No, I would not recommend this to a friendSave your money!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this 0 stars I would! This machine has been nothing but a headache since the day we got it! It has a fault code & alarm every other load saying the reservoir underneath is full of water, and this was a known problem! Just wish I’d known before wasting my money! In addition to having to pull it out of the wall to fix it every time just to get it to work… the dry setting is a joke! This dishwasher doesn’t dry anything! The only way you’ll have dry dishes from this machine is to let them air dry with the door open or dry them yourself with a towel. Save your money! Do Not buy this dishwasher!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LDFN4542D dishwasher. We appreciate your feedback and apologize for the frustration and inconvenience caused by the issues you have encountered.
We understand how disappointing it must be to experience problems with the fault code and alarm indicating a reservoir full of water. Please visit this link: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list-CT10000009-20150933422943. Regarding the drying function, please visit this link as well: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Buyer’s Remorse?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this purchase. All I want are clean dry dishes, etc. Three hours to complete the wash, and even then the dishes aren’t completely dry. Still trying different settings but haven’t dialed it in yet. Based on what I’m seeing I would not buy were I you.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG 24" Front Control Smart Built-In Stainless Tub Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Would not Dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not dry dishes. I had to hand dry. Its like having a wife that cleans them and makes you dry them. And im divorced.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ScottF. Thank you for sharing your experience with us. We understand that your LDFN4542S dishwasher is not drying dishes effectively. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-printproof-stainless-steel/6448637.p?skuId=6448637
We appreciate your patience. —Renzo
Keep looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my dishwasher that worked but sucked. This one sucks too. The bottom rack will NOT stay on the track. It’s way louder than there one I had before and even though there’s way to lock the buttons, if you lean against it working at the counter your body hits buttons potentially turning it off.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Nice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it very much but installers could not install it. We had to install it by ourselves.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher but it doesn’t have heated drying which is disappointing. I assumed that was a standard thing.
No, I would not recommend this to a friendDo not buy LG dishwashers!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher literally ran for 17 days and then quit and we are now about four weeks after it quit working it still doesn’t work. I can’t get it fixed. Nobody wants to help. It is a piece of crap.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cindy. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about your appliance stops working, especially after only 17 days of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
To troubleshoot, we recommend checking the dishwasher’s power supply to ensure it’s properly plugged in and that the circuit breaker hasn’t been tripped. For more information, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838. If the issue persists, please reach out to us directly on social media @LGUSSupport, and our team will assist in getting this resolved as quickly as possible.
We value your feedback and are committed to ensuring this matter is handled promptly. ^Juvy
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes still wet after using extra dry. Glasses don’t come out clear.
No, I would not recommend this to a friend