Customer Ratings & Reviews

Hi there, Thank you for sharing your feedback with us. We apologize for the inconvenience you have experienced with your dishwasher. It is frustrating to have dishes come out dirty and wet after a cycle. We appreciate your feedback and will share it with our product development team to ensure similar issues are addressed in future models. We understand your disappointment and apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, Gareth. Thank you for sharing your experience with us. We understand that your LG Dishwasher (LDFN4542S) model isn’t cleaning your dishes as well as you'd hoped. We strive to provide reliable, high-quality products exceeding our customer's needs. One troubleshooting step you can try is ensuring that the spray arms are free from any blockages and can rotate freely. Additionally, make sure the filters are clean, as this can greatly impact cleaning performance. Your feedback is important, and we'd like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy

Hi, Jona. Thank you for sharing your experience with us regarding the LG Dishwasher (LDFN4542B) model. We understand your concern about dealing with dishes that don’t dry properly despite using the heated dry and extra dry settings. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
We suggest trying a rinse aid solution, which can improve the drying performance of dishwashers without chemicals that you're concerned about. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. Additionally, please send us a private message on social media @LGUSSupport so our team can assist you further with your concerns. We appreciate your feedback and are here to help. ^Juvy

Hi, David. Thank you for reaching out and sharing your experience with the LG Dishwasher (LDFN4542S) model. We appreciate you letting us know about the water leakage and electrical issues.

For this model, one helpful step is to check that the inlet hose and drain hose connections are fully tightened and sealed, as loose fittings can cause leaks that may appear to be internal. Running the unit on the Rinse cycle with no dishes inside can help identify if the leak is coming from the hose connections or inside the tub. You can review more details about installation and troubleshooting here: https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can provide tailored support for your unit. ^Juvy

Hi, there. Thank you for sharing your feedback on the LG Dishwasher (LDFN4542S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Hi, Lucio. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We’re glad to hear the wash performance meets your expectations, though we understand your concern about the drying doesn’t deliver the same results—especially with lingering moisture and water spots. We strive to provide high-quality products that exceed our customer's needs and expectations.

This model uses LG’s Hybrid Drying system, which relies on the final rinse temperature and a fan-assisted process rather than a heated drying element. To improve drying results, we recommend: Using a rinse aid consistently (this makes a big difference). Selecting the “Extra Dry” or “High Temp” options, and opening the door slightly after the cycle to allow steam to escape. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. We’d love to help you get the best results possible—feel free to message us on social media @LGUSSupport for tailored tips or questions about your settings. We're here to help. ^Juvy

Hi, Sanna. Thank you for sharing your feedback about the LG Dishwasher (LDFN4542S) model. We understand your concern about the basket design and the difficulty it’s causing in accommodating both your wine glasses and plates. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

Regarding the top and bottom baskets, we’d recommend checking if they are properly adjusted to ensure optimal space for different items. Additionally, LG dishwashers often come with adjustable racks that allow for more flexibility in loading, so if you haven’t yet, it might be worth exploring those settings to improve the fit for your glasses and plates. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-tine-rack-adjustment--1366645531607.

In the meantime, we’d be happy to assist you further with any specific loading tips or potential solutions for the space issues you're encountering. Please feel free to send us a private message on social media @LGUSSupport, and we’ll guide you through the next steps. ^Juvy

We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Hi, Scott. Thank you for sharing your experience with LG Dishwasher (LDFN4542S) model. We understand your concern about dealing with excessive noise from your dishwasher and the additional issue of a dented front panel after multiple service visits. Our goal is to offer top-notch products and service that go beyond our customer's expectations. To fix the noise problem, make sure the dishwasher is level and check for any loose items or blockages inside. Sometimes, noise can be caused by dishes or utensils moving during the wash. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. For the dented front panel, please send us a private message on Social Media @LGUSSupport. Our team will assist you in addressing the noise issue and resolving the damage to the front panel. We are committed to finding a satisfactory solution and appreciate your patience. ^Juvy

Hi, there. Thank you for taking the time to share your experience with LG Dishwasher (LDFN4542S) model. We understand your disappointment with the unexpected issue you encountered after two years of use. We aim to provide reliable and long-lasting appliances, but we missed the mark this time. Regarding the service charge, we would like to investigate the situation further and find a suitable resolution for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy

Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.

Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.

Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.

Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer

Hello there, JennyM. We understand your inquiry about the LG 24″ Front-Control Built-In Dishwasher with QuadWash and 3rd Rack (model LDFN4542S) and appreciate you sharing your experience. It sounds like the noise level and plate stability in the rack are keeping your dishwasher from doing its best, and we’re here to help.

One helpful troubleshooting step is to first ensure that dishes and silverware are properly secured in the racks. Pause a cycle and check that no plates or utensils are protruding past the tines, as this can allow items to shift and rattle against the spray arms. You may also gently remove the bottom filter assembly—located at the base of the tub—rinse it under warm water to clear any debris, and reinsert it firmly; a clogged or loose filter can amplify rattling noises during operation.

If you’re still hearing excessive noise, try adjusting the water inlet valve to reduce water pressure slightly; sometimes high water flow can create a whistling or rattling sound as it enters the wash chamber. Finally, inspect the 3rd-rack rollers to ensure they’re aligned on the tracks—if any wheel appears misaligned, lift the rack off and realign the rollers before reinserting.
LG Dishwasher - Common Noises - https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351
We’re here to make sure your LG dishwasher performs quietly and reliably. Please send us a private message on Social Media @LGUSSupport so our team can explore further solutions and, if needed, coordinate service for any parts adjustments. We appreciate your patience and look forward to helping you enjoy a quieter, smoother wash cycle. —Renzo