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Customer Ratings & Reviews

$599.99
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Comp. Value: $949.99

Customer reviews

Rating 4.3 out of 5 stars with 3493 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,493 reviews
  • Rated 1 out of 5 stars

    Lasted only two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dish washer die in 2 years, with no power anymore.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Juel. Thank you for reaching out about your LG Dishwasher (LDFN4542S) model. We appreciate you sharing the details of what’s happening with your unit.

      A helpful first step is to check the power connection and circuit breaker. Make sure the dishwasher is firmly plugged in and that the breaker hasn’t tripped. If power is confirmed, try pressing and holding the Start/Cancel button for 5 seconds to reset the control panel. In some cases, this can restore functionality. If the dishwasher still shows no signs of power, the issue may involve the control board or wiring. For more information, visit https://www.youtube.com/watch?v=3oZxKpoStHg. If the issue continues after trying these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Rated 2 out of 5 stars

    Works well, but major manufacturing defect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works well and has great load flexibility. I'm giving it a low score because I've discovered that an intermittent leak that I assumed was an issue related to connection tightening and then improper loading is actually a separated seam in the stainless steel tub.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Terrible Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible didhwasher. We bought this and installed ourselves. My husband is very capable and made sure the whole thing was level. Leaked from the front. We tried getting ahold of Best Buy and LG and would be stuck on the phone for 2+ hours for someone to tell us to call a different number. We had to out source for someone to come look at it, turns out the front vent seal is defective and theres a ton of dings and dents on the inside. After all this, it finally washed without leaking, but doesnt dry a single thing. We have read instructions, tried different settings and our stuff still comes out soaking wet. It could finish a wash at 9pm, have time to dry all night and be soaking wet at 9am. Overall super annoyed in having to spend all this time with a machine.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Your dishwasher does not have a heating element, and therefore drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.
      Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
      Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.
      Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer LG

  • Rated 3 out of 5 stars

    Drying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an average dishwasher. It does not dry the dishes very well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unreliable technology that breaks down frequently!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the control board went bad within 6 months of purchase, fortunately it was covered by the protection plan so there was no cost to repair it other than a few weeks of inconvenience without it while waiting for the parts. It went broke again in 8 months. Now it is out of protection plan, I have to pay to diagnose the problem, and then labor and parts to fix it, I am better off buying a brand new one with another brand. never had any issues with other dishwashers that i have/had, includiing the ones that I bought in Homedepot.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you taking the time to share your experience on the LG Dishwasher (LDFN4542S) model. We regret the inconveniences and frustrations caused by the recurring issues you've encountered.


      We understand the importance of having reliable appliances, and unfortunately, your dishwasher has not met your expectations. We continuously strive to improve our products and services, and your input helps us in this process. We recommend contacting Best Buy customer service at 888-237-8289 to discuss this matter further and explore possible solutions to the ongoing issues. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 1 out of 5 stars

    Do not recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared to completely handwash everything before using. Even just little stuff like already rinsed off sauces. Doesn't dry the dishes hardly at all. This is about to become the most expensive drying rack I've ever owned.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you sharing your experience with the LG Dishwasher (LDFN4542B) model. We understand your concern about the cleaning and drying performance of the unit that is not meeting your expectations. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      Let’s take a moment to make sure everything’s set up just right: try enabling the High Temp and Extra Dry settings for the best results. Don’t forget to use rinse aid—it’s super important, especially since this model uses condensation drying. Also, loading your dishes with enough space between them and facing them downward can really help with drying.

      If you need more assistance, feel free to check out these links: https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547 and https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.

      And if you’ve tried all of this and things still aren’t working out, we’d love to help you further! Just send us a private message on social media @LGUSSupport with your model, serial number, and a quick note about what you’ve done so far. We’re here for you and want to make sure your dishwasher is back in action. ^Juvy LG

  • Rated 1 out of 5 stars

    Do not buy list.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus star. Got error code in a week or 2. After 2 weeks used this dishwasher was always left the powder on dishes. Cheap quality, dishes not get clean. So long of the cycle. I exchanged after a month of use.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to assist. ^James. LG

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but it's loud and does not have auto release option. Good for the price though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as shown in picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture advertised to be a covered body however the body is wrapped up in insulation blanket.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't dry as well as my old maytag. so far, so good. Is much larger than my old one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get an entire LG appliance package, as i had heard all great reviews. Unfortunately, this dishwasher did not meet me expectations. No matter what settings i put it on, it does not dry the dishes. I have to hand towel dry almost every dish before i put them away. I will say all of my other products from LG have been fantastic.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We understand your frustration with the drying performance of your LG Front Control Smart Built-In Dishwasher and sincerely apologize for any inconvenience it may have caused. We suggest checking the rinse aid dispenser and ensuring it is filled, as this can greatly enhance drying results. You may also find that using the Extra Dry option, if available, can further improve the drying process. If the issue persists, please don't hesitate to contact our support team for further assistance. You can also connect with us privately through Facebook or X (Twitter) using the handle @LGUSSupport. We value your satisfaction and appreciate your patience. ^Sam LG

  • Rated 1 out of 5 stars

    Dishwasher LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand new dishwasher doesn’t dry. Kinda in disbelief. I cannot keep this washer. Going back to Best Buy. So disappointed. ☹️

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Martha. Thanks for sharing your experience with the LG Dishwasher (LDFN4542S) model. We totally get your concerns about the drying performance, and we're here to help you make the most out of your dishwasher. This model uses an energy-efficient drying system that works best with rinse aid during the final rinse. Ensure rinse aid is filled and select “Extra Dry” or “Night Dry” for better results. Slightly opening the door after the cycle can also help release moisture. For more assistance, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly.

      If you need more help, feel free to drop us an email @lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to look into some solutions for you. ^Juvy LG

  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry very well and cleaning capability is average

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry dishes no matter what dry setting you choose.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tray seemed like a good idea. It just gets in the way of stacking the top shelf

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ma home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top control pad broke within 8 months cracked right through middle in several areas of it. Happened again 14 months of use same thing. Also a loud sound of a motor wearing out. The rack has pegs that fall down when you put in dishes you always have to adjust it back straight so they hold dishes up. Spaced oddly so plates tilt and fall forward. Have to have water running hot before you start machine or they will be wet. It's just not a decent machine. Stating to think no matter what price you spend they just don't last. This one was more higher end and lasted the least.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Vanessa LG

  • Rated 1 out of 5 stars

    Do not buy LG dishwashers!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher literally ran for 17 days and then quit and we are now about four weeks after it quit working it still doesn’t work. I can’t get it fixed. Nobody wants to help. It is a piece of crap.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Cindy. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about your appliance stops working, especially after only 17 days of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      To troubleshoot, we recommend checking the dishwasher’s power supply to ensure it’s properly plugged in and that the circuit breaker hasn’t been tripped. For more information, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838. If the issue persists, please reach out to us directly on social media @LGUSSupport, and our team will assist in getting this resolved as quickly as possible.

      We value your feedback and are committed to ensuring this matter is handled promptly. ^Juvy LG

  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the dishes don’t get cleaned as they should be. Nice features looks good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy=Best Lie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is okay. Doesn’t dry at all but that’s manageable. I’m more upset with BestBuy. I wasn’t told about the fitting for the hose, so I paid for an installation that never happened. When I got in contact with bestbuy, they ended our chat almost immediately. I just want my money back for the installation.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Dishes always wet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry the dishes very well no matter what setting you use.

    No, I would not recommend this to a friend